10 Patient Guide For Your Loved Ones MercyOne has many opportunities for your loved ones to stay connected with you during your stay. Family and friends may visit you and/or send mail, emails, gifts and non-latex (mylar) balloons. Visiting Suggested visiting hours are from 11 a.m. to 8:30 p.m. to allow patients to rest and recover. Visitors may be asked to step out of the room at the request of physicians or staff for treatment or personal cares. If family members or friends have symptoms of an illness or if they have been around someone with an illness, ask them to wait until they are healthy before visiting you in the hospital. Visitors are requested to adhere to code: ⬤ Tobacco free hospital grounds ⬤ Not be under the influence of drugs and/ or alcohol ⬤ Dress appropriately (shirt and shoes required) ⬤ Minors should be accompanied by an adult at all times Anyone breaking hospital code of conduct may be asked to leave by hospital security staff. Visitor Parking Free parking is available in the hospital’s ramp. You can enter the ramp from either Fifth or Sixth streets, or from MercyOne Siouxland Medical Center’s south circle drive. Visitors can take elevators to the first floor where there is an information desk in the south lobby. Valet parking is available at the Jones Street entrance for scheduled ambulatory patients and in the emergency department entrance from 9 a.m.-1 a.m. for your convenience. Handicapped parking spaces are designated in MercyOne’s parking ramp, in the vicinity of the emergency/trauma department (near Sixth and Jennings streets), and near the entrance of the MercyOne Rehabilitation Center (near Seventh and Jones streets). Gift Shop The Shop Within offers a wide variety of gifts including fresh flowers, inspirational jewelry, angel figurines, balloons, scented candles, boxes of chocolates and other items. Get a sneak peak of our current items on the The Shop Within’s Facebook page. The gift shop is open 9 a.m.-5 p.m. weekdays and noon-4 p.m. Saturday. We accept Visa, Discover, American Express and MasterCard. To place an order contact us by calling 712-279-2165 and a staff member or volunteer will deliver for you. The Shop Within is a project of the MercyOne Siouxland Auxiliary and all proceeds are used for hospital projects that benefit our patients and staff.
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