Patient Guide 11 Your Personal Privacy and Security Protecting Your Privacy MercyOne is dedicated to protecting your privacy. Personal information about a diagnosis or treatment must come from your health care provider and is only shared with people you choose. You can also choose to have your name removed from our directory if you do not want information shared with callers. Personal Belongings MercyOne has a process to collect and store your personal items during your stay with us. Whenever possible, please leave your valuables at home or with a loved one as MercyOne is not liable in the event of theft, loss or damage to personal belongings. If an incident occurs, please report it to your nurse so our security team can be involved. Fire, Tornado, Other Drills MercyOne regularly conducts fire and disaster drills to prepare staff for emergency situations. Work together with your care team by following all directions to ensure your safety while in our facilities. Search of Property To ensure the safety of you and everyone in our MercyOne facilities, we may request your cooperation during a search for a missing person or missing property. Before searching you or any of your belongings, we will ask for your permission.
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