JOINT AMENI TY POL ICY HIGHLIGHT VI. SUSPENSION AND TERMINATION OF PRIVILEGES i. Offenses: An Individual’s privileges to use the Amenity Facilities may be subject to various lengths of suspension or termination for up to one (1) calendar year, or longer, subject to annual review, by the Board of Supervisors and the Individual may also be required to pay restitution for any property damage or overdue fees/debts owed to either District, excluding payment of non-ad valorem assessments or fees/debts owed to independently operated businesses such as the Clubhouse Restaurant, Eagles Nest, or Lake Ashton Golf Club if he or she: 1. fails to abide by any District rules or policies, including but not limited to these Policies and the Amenity Rate Rules; 2. submits false information on any District document or application; 3. permits unauthorized use of Proper Credentials; 4. exhibits unsatisfactory behavior, deportment, or appearance; 5. engages in unreasonable and abusive behavior that threatens the welfare, safety or reputation of the District, or its supervisors, Staff, contractors, vendors, or other Patrons or Guests; 6. treats the Districts’ supervisor, Staff, contractors, vendors, or other Patrons or Guests in an unreasonable or abusive manner; 7. damages or destroys District property; 8. fails to pay any fees/debts owed to either District, excluding payment of non-ad valorem assessments, THIS IS WHERE NEW MEMORIES ARE MADE CRUISE & LAND VACATIONS or fees/debts owed to independently operated businesses such as the Clubhouse Restaurant, Eagles Nest, or Lake Ashton Golf Club. ii Health, Safety, Welfare: Notwithstanding anything contained herein, the Amenity Manager may, at any time, remove, restrict or suspend an individual’s privileges when such action is necessary to protect the health, safety and welfare of Districts’ supervisor, Staff, contractors, vendors, or other Patrons and their Guests, or to protect the Amenity Facilities from damage. Such restriction or suspension shall commence immediately for up to one (1) year. Suspensions may be appealed in accordance with Section VI, Paragraph v: Appeals. Such infraction and suspension shall be documented by the Amenity Manager. iii Suspension and Termination Process: In response to any violation of the rules, regulations, policies and procedures specified herein, including, but not limited to, those set forth in the section (i) above, the Districts, through its Boards, District Manager, and/ or Amenity Manager, may follow the process outlined below with regard to suspension or termination of a Patron’s privileges: Please note, incidents involving the banning of pets at the Pet Play Park are covered under Section XI. – Amenity Policies – Specific Usage, number xvi. Pet Parks. 1. First Offense – Individuals may be asked to leave the amenities immediately and a verbal/written warning may be issued by Amenity Manager of such violations; the warning shall be summarized in a brief written report by Amenity Manager and kept on file in the Clubhouse and HFC offices. Sally & Ear l Schle y 863-308-295 0 | earl.schley@cruiseplanners.co m www.SandEtravelplanners.co m sally.schley@cruiseplanners.co m FLST # 3906 8 • CST # 2034468-5 0 • HST # TAR-705 8 • WAST # 603-399-50 4 16 2. Second Offense – Automatic suspension by the Amenity Manager of specific amenities up to and including all Amenity Facilities privileges, commencing immediately for up to thirty (30) days. A written report will be created, a letter will be sent by certified mail to the Patron, Supervisors notified, and a copy of such letter kept on file in the Clubhouse and HFC Offices.
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