IMPORTANT UPDATES Amenity access controls at the Clubhouse are now active. Residents must bring their Photo Amenity Access Cards when visiting the Clubhouse to gain access to the Amenity Rooms in addition to the Outdoor Pool and Spa. Residents should not use their cards to allow guests or other residents who have forgotten their card to enter these areas. CLUBHOUSE OFFICE HOURS Monday: 9 am - 5 pm Tuesday: 2 - 5 pm Wednesday: 2 - 5 pm Thursday: 9 - 5 pm Friday: 9 am - 5 pm Residents needing help with clerical services during Clubhouse Office closure times can get help at the Health and Fitness Center (HFC). Please note, the Clubhouse Activities Office will be open Monday - Friday, 9 am to 5 pm starting April 1. Tickets can be purchased online by scanning this QR code with your smartphone. HOURS TO OBTAIN CREDENTIALS AT THE CLUBHOUSE LW Residents: Amenity access cards & RFID tags WH Residents: Amenity access cards only Tuesdays: 10 am - 1 pm Wednesdays: 10 am - 1 pm Appointments can be made on an as needed basis. Gate clickers no longer work at the Thompson Nursery Road gate. Lake Wales Residents can stop by the Clubhouse Tuesday - Wednesday (10 am - 1 pm) and Winter Haven Residents can stop by the HFC during posted office hours to receive a RFID tag. Bring your government issued ID, vehicle, and vehicle registration to receive your RFID tag. PARKING REMINDER The Clubhouse circular driveway is a drop-off only area. Under no circumstances should vehicles be left unattended. An unattended vehicle in the driveway makes it difficult for emergency vehicles to access the Clubhouse in an emergency situation, which delays getting help getting to the person in need and every second counts. Under no circumstance should vehicles park in the circular drive. It is for golf cart parking only.
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