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RESIDENT TRAINING FOR VISITOR MANAGEMENT RESIDENT PORTAL The majority of residents have received their Amenity Access Cards and RFID tags and are getting acclimated to the new way of accessing the community and Clubhouse Amenities. There is another layer of the security system that we would like to introduce: the Visitor Management Resident Portal. This portal will allow residents to manage their guests and resident profile. Not only will Residents be able to register guests ahead of time, sending them a QR code to enter the community, they will also be able to sign up to receive notifications of guest arrivals at the gate, and much more. There will be 2 sessions on April 10 in the Clubhouse Ballroom, noon or 2 pm. No need to sign up — just show up to one of the two sessions. The training will be available via Zoom as well for those Personalized care in the comfort of home. Customizable and reliable in-home care, so you can experience a better what’s next. homeinstead.com/333 (863)294-9141 who may be away or otherwise unable to attend in person. After training all residents will receive a welcome email to set up their account. Please be sure to attend so you know what to do when you receive this email. AVOID A GATE STRIKE When entering Lake Ashton via the Thompson Nursery Road gate please stop at the stop sign and wait until the vehicle in front of you has gone under the gate before proceeding forward. Please ensure the gate is going in the downward direction before proceeding from the stop sign to ensure the reader has read your RFID tag. If you get too close to the vehicle in front of you it is possible the reader will not read your tag and start going down before you are able to cross. Waiting at the stop sign for the car in front to proceed will eliminate the need to back up so the reader can read your tag. Residents that hit the gate are charged a fee of $770. Please take your time entering the community to avoid this charge. 10

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