ISBN : 978-81-963532-2-3 (E-Book) correcting the causes of errors and not just rejecting the products. The next breakthroughinqualitysystems was thedevelopment of qualityassuranceprinciples. Thebasicpremiseofmodernqualityassuranceisthatifanorganization’sprocessesaregoodand are followed rigorously, then the products are bound to be of good quality. The modernquality paradigm includes guidance for recognizing, defining, analyzing, and improving theproduction process. Total quality management (TQM) advocates that the process followed by anorganization must be continuously improved through process measurements. TQM goes a stepfurther than quality assurance and aims at continuous process improvement. TQM goes beyonddocumenting processes to optimizing them through redesign. A term related to TQM is BusinessProcess Reengineering (BPR). BPR aims at reengineering the way business is carried out in anorganization. From the above discussion it can be stated that over the years the quality paradigmhasshifted from product assuranceto processassurance(as shownin fig. 28.1). 128 Software Engineering Keerthana P, Manasa KN, Ganga D Bengal
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