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Shannon Robertson returns with a warning: Who’s watching the gate? page: 15 F&I 20/20 Tom Wilson The F&I Professional’s Newsletter A Division of EFI™ $4.99 VOL. 2, ISSUE 3 The Revenue River page 9 © Mad Marv: Critical Thinking F&I page 16 June-July 2021 George Angus 20 Group Blues page 12 Ethics in the F&I Office 1

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