F&I 20/20 The F&I Professional’s Newsletter A Division of EFI™ VOL. 2 ISSUE Top stories in this issue © F&I Spotlight F&I Pro Tip Stop Sign F&I Pro Tip Dan Mason on how timing things perfectly in F&I is a must for the F&I professional Page 4 Stop Sign Shannon Robertson has been trotting the nation and takes time out for some compliance perspective. Page 15 F&I 20/20 Spotlight Ethics in F&I. We dive into some of the fringe problems staffers and customers often demand to put difficult deals together in F&I. Ethical situations aren’t always found in training courses or even online. These have to be lived to be believed. Check it out on Page 5 Show Me the Money G.P. Anderson takes us to the crossroads of Rules versus Winning and if they can both co-exist in F&I. Page 11 Mad Marv Critical Thinking and F&I. Page 16 Show Me the Money News Around Town Produced by NADA's Industry Analysis division, NADA Market Beat is a monthly report on U.S. new light vehicle sales; it replaces the NADA Monthly Sales Recap. at June 2020 Hedges & Company-Insight on new car sales Consumer research and ratings firm J.D. Power has released its June 2021 auto sales forecast. Read about this expansive report here. 2
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