Continued from previous page Review operational guidelines, checklists and protocols and revise them to include relevant precautions for dealing with COVID-19 Preparedness, Response and Recovery tasks Brief staff at all levels about the plans for hurricane and COVID-19 preparedness Establish operational procedures that will be consistent as far as practicable in all those agencies that provide direct service to the public with COVID-19 compliant guidelines for matters such as: Hours of operation for service to the public Retrofitting of their service counters The security arrangements that will be put in place for offices, facilities, equipment and supplies Sanitation procedures especially on entry by the public Requirement to reduce numbers in confined spaces and common areas Recommendations to observe physical distance in all face-to-face interactions Maintenance of staff and visitor logbooks or registers with contact details Protocols for the use of PPE Dealing with suspected COVID-19 cases and contact tracing in hurricane Response and Recovery situations Procedures for maintaining high standards of personal hygiene and high standards of sanitation in offices and other places of work and interaction. This might include mounting of new hand sanitizer stations and introducing additional guidelines for garbage disposal Arrangements for provision of masks for personnel and visitors as an emergency measure — if required Public service announcements — video/audio/graphics; Social Media Review and revise Relief Management procedures to include COVID-19 related protocols and precautions Transportation arrangements for military personnel and volunteers. The arrangements should comply with the COVID-19 protocols and precautions Sanitation and hand-washing procedures for locations at which large numbers of persons might be working for extended periods of time such as at the National Emergency Operations Centre (NEOC). There could be a need to install additional hand washing facilities Mandate and oversee the necessary training for Shelter Managers and their teams. Their guidelines should include procedures for visitors at shelters Establish procedures for dealing with non-compliance at shelters Stockpile an adequate supply of WHO/PAHO recommended COVID-19 posters for mounting in strategic areas in shelters and other key facilities Continues on next page 7
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