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How can schools alleviate the problem? School as a miniature of society should:  discuss with the students about their rights and the rules of behavior  provide students with appropriate ways of expressing  boost friendship between students and feature the solidarity of friends as the appropriate way of dealing with violence incidents at school  sensitize the parents about the problem  address the causes of students’ isolation and marginalization  show special interest in the inclusion of new pupils in the school group Headmaster  Document the incident considering the time and the place , the people that took place in this act, the observers, the type of bullying by describing exactly what happened  Keep a record of incidents so that they can easily have access to it and other interested parties  Define whether it is a behavior that violates the rules against bullying and whether the bully has recursively done this.  In the case that it is indeed not the first time , contact the child’s parents by phone and arrange a meeting in order to discuss the incident  Determine the consequences for the bully after a discussion with the parents , the bully, the bully allies and the School Board  Plan a way to keep track of the problem so to have the supervision of the development of the situation Teachers  Talk to the victim and listen attentively and cautiously the child  Make sure that you will responsive immediately and that you are available. Ensure that you will be informed regarding the development of the incident  Discuss with the parents, express your concern and make them understand that you are willing to help

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