Objective 4. Grow and develop the capacity of our people and association’s infrastructure to meet expected growth. Targets/Actions 4.1 Key performance indicators Develop and implement a plan for the improvement of technology and infrastructure. 4.1.1 Improvement plan implemented. 4.1.2 Systems and software in place covering funding, forecasting, maintenance and upgrades. 4.2 Improve skills, grow and develop the workforce. 4.2.1 Workforce development plan reviewed 4.2.1 Workforce development plan updated and ratified. 4.2.2 4.2.3 4.2.4 Skills audit completed. Staff KPIs developed. Strategies to fill skills and capacity gaps adopted. 4.2.5 and implemented. 4.3 Retain and grow membership. 4.3.1 Membership numbers will increase when measured against 2015 figures. 4.3.2 Improve the level and quality of communication with clubs. 4.4 Additional associate membership programs established. 4.4.1 The PCAWA website will be improved. 4.4.2 Regular and formal member feedback processes will be established. 4.4.3 A range of social media tools will be used to inform members. Expand the services and products provided to clubs. 4.5 4.5.6 Website and social media development tools will be developed and made available to clubs. 4.5.7 The PCAWA handbook will be revised and made available to clubs. 4.5.8 Standard checklists and guidelines developed and made available to clubs. 4.5.9 The ‘Gear Checking Manual’ will be revised, updated and made available to clubs. 4.6 4.7 Increase the number of lower level coaches. Increase the number of training programs available. 4.6.1 The number of coaches will increase when measured against 2015 figures. 4.7.1 The number of clinics and courses for each discipline in metropolitan Perth and regional areas will increase when measured against 2015 figures. Staff training plan developed 10
11 Publizr Home