CommunityHealthChoice.org 713.295.2294 | 1.888.760.2600 HPD_HJ_0413 mm_mnl_0418 BR97331
COMMUNITY My favorite thing about Community are the fun events. - Artrecia BE A FACE OF COMMUNITY! Artrecia and Ever are Members who have been chosen to be faces of Community. Are you interested? Fill out the form at CommunityHealthChoice.org > Member Resources > Member Newsletter > CHIP/ Medicaid Member Newsletters. I love sports, and Community helps me stay healthy so I can play. - Ever ARTRECIA Community Member DO YOU LOOK LIKE A KIDS’ CLUB KID? Do you look like Veronica, David, Marc, Rachel, Lee, Olivia, Jake or Janine? Show us! Send your picture to MarketingCommunications@CommunityHealthChoice.org. Put Kids’ Club in the Subject Line, and tell us who you look like. You may be put in our Newsletter or on our Web Site! DAVID OLIVIA LEE JANINE VERONICA JAKE RACHEL MARC 2 EVER Community Member
MEMBER EVENTS COMMUNITY FUN Community is always planning great events, big and small, for our Members in the Houston and Beaumont areas! Members had fun at the South Texas State Fair in Beaumont. We often have early sign up for Members who receive e-mail invitations. Sign up to receive e-mail invitations at CommunityHealthChoice.org > Member Events > Contact Form. Do you have a suggestion for an event? Email it to CommunityAffairs@CommunityHealthChoice.org. MEMBER SERVICES CREATE A MEMBER ONLINE ACCOUNT How to do it… 1 2 Go to CommunityHealthChoice.org Click on the “Register Here” link for Members on the Community home page What you need… An e-mail account A Community Member ID number Your ZIP code 1 2 3 4 1 2 3 5 6 What you can do… Check your eligibility Update your personal information Change your Primary Care Provider (CHIP and STAR only) Complete a HIPAA form to add more guardians to your account Print a temporary ID card Much more! CARE MANAGEMENT SPECIAL HEALTH CARE NEEDS Members with chronic physical, developmental, behavioral or emotional conditions are identified as Member with Special Healthcare Needs (MSHCN). Members designated with complex health needs can speak with our team about integrated care and treatment Service Management. Members have direct access to a Community Health Choice Care Management team for assistance with care coordination. Contact the Care Management Department at 832.242.2273 or toll-free at 1.844.297.4450 from 8:00 a.m. to 5:00 p.m. for help. 3
PROTECTION IS EASY Zika can cause severe birth defects in your unborn child if you’re infected while you’re pregnant. There’s no vaccine to prevent Zika and no medicine to treat it. Follow these simple steps at home and when traveling to places where Zika is a known risk. PROTECT PROTECT YOUR UNBORN CHILD Use mosquito repellent Wear long-sleeved shirts and long pants Use condoms if you have sex with a person who has been to an area with Zika YOUR ENVIRONMENT Get rid of all standing water outside PROTECT YOUR FAMILY Dress children in clothing that covers arms and legs Use screens on windows and doors Apply insect repellent to children two months old and up Use insect sprays to kill mosquitos Cover cribs and strollers with mosquito netting CommunityHealthChoice.org 4
WELLNESS CORNER HEALTH EDUCATION DURING WELLNESS CHECKUPS Age appropriate Health Education/Anticipatory Guidance is one of the important component of your child’s wellness checkup. Your child’s doctor will provide health education specific to your child’s age, which includes information about the benefits of healthy lifestyles and practices that promote injury and disease prevention. It also gives you a chance to ask questions and discuss any issues of concerns you might have regarding your child’s overall health and development. Please make sure to take a list of questions that you want to ask your child’s doctor at their next appointment. WELLNESS CHECKUPS Texas Health Steps Checkups and Well-Child checkups, also known as wellness checkups, are the best way to help your child stay healthy as they grow. Medicaid Members get Texas Health Steps Checkups from birth through 20 years of age. CHIP Members get Wellness Checkups from birth through 18 years of age. These checkups are at no cost to Medicaid and CHIP Members. WHEN ARE THE CHECKUPS DUE? • Within five days after being born • Within 60 days after each checkup age listed below: 2 weeks 2 months 4 months 6 months 9 months 12 months 15 months 18 months 2 years 2 ½ years • Once a year between 3 – 20 years of age, on or after each birthday Call your child’s doctor today to schedule an appointment. Need help? Call Wellness Services at 713.295.6789 or toll-free at 1.844.882.7642 or email us at MemberServices@CommunityHealthChoice.org. VISIT OUR WELLNESS CORNER FOR EVEN MORE HELPFUL INFORMATION! CommunityHealthChoice.org > Member Resources > Wellness Corner NEED A RIDE TO THE DOCTOR? CHIP Members: Call Community Member Services for help. Call toll-free at 1.888.760.2600., Monday to Friday, 8:00 a.m. to 5:00 p.m. Medicaid Members: Call Medical Transportation Program (MTP) Call at least 48 hours before your appointment at 1.855.687.4786, Monday to Friday, 8:00 a.m. to 5:00 p.m. 5
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