OPERATIONAL EXCELLENCE STAFF RECOGNITION VALERIE JOHNSON, Educator, selected as American Alliance of Museums, Museum Assessment Program Peer Reviewer: Community Engagement Assessment. BETH SANDERS, Collections Manager, selected as American Alliance of Museums, Museum Assessment Program Peer Reviewer: Collections Stewardship Assessment. ALL NINE MUSEUM STAFF received On-the-Spot Awards from the Naval History and Heritage Command recognizing their dedication to the highest levels of professionalism in our field. See page 15 for a list of PRESIDENTIAL VOLUNTEER SERVICE AWARD recipients. MUSEUM RECOGNITION The museum was inducted into the TripAdvisor Hall of Fame for receiving the TripAdvisor Certificate of Excellence for five consecutive years. The award is given to organizations that receive consistent, outstanding reviews by TripAdvisor travelers. SOCIAL MEDIA GROWTH In 2018, we expanded our social media efforts to connect with a wider audience. Compared to 2017, we significantly increased our reach, number of followers, and engagement. On Facebook, our total impressions grew by 45 percent, our follower count by 78 percent, and our engagement by 266 percent. On Twitter, our impressions increased by 306 percent, our follower count by 111 percent, and our engagement by 278 percent. FACILITY IMPROVEMENTS After many years of staff and contractors mitigating leaks, Naval Base Kitsap funded a contract to replace the museum roof. The nearly 25-year-old roof was replaced in the fall. The Naval History and Heritage Command (NHHC) funded the replacement of the museum’s security camera system in 2018. In addition to replacing outdated cameras and digital recorders, additional cameras were added throughout the museum, 11
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