0
WHO WE ARE
DISA is a Global Provider of Innovative
Employee Screening & Safety Solutions
WHAT WE DO
Drug & Alcohol Testing
2015
ANNUAL REPORT
www.disa.com
Background Screening
Transportation Compliance
Occupational Health Screening
Training
DISA CONTRACTOR CONSORTIUM (DCC)
2015 EXPANSION
The team members managing our
account at DISA provide exceptional
service to TEAM Industrial Services here
at Branch 213. With the large number of
full-time and part-time personnel that pass
through TEAM daily, DISA is an excellent
tool that is used to assist us in gauging
our present and future staff.
28 5,324
OWNER
ROLLOUTS
CONTRACTOR COMPANIES
INCLUDED IN EXPANSION
* Numbers below owners represent
contractor companies included in
the DCC expansion
Exxon
Orascom
4
CITGO
46
Chevron
Phillips
100
New Jersey
60
Shell Chemical
Norco
220
Sunflower
Electric Power
13
Vine
Oil & Gas
85
Whiting
Oil & Gas
2200
Air Products
Port Arthur
22
Phillips 66
Wood River
125
Motiva Refining
Norco
220
Holly Frontier
Artesia
105
Shell Houston
Lubricants
30
Montco
Offshore
22
Background Screening
Program Acceptance
Marathon Robinson, IL
Marathon Catlettsburg, KY
Marathon Garyville, LA
Marathon Cincinnati, OH
Marathon Canton, OH
Marathon Detroit, MI
Marathon Galveston Bay, TX
Marathon Texas City, TX
Anthony Williams
Training Coordinator/Quality Monitor
Team Industrial Services
Holly Frontier Cheyenne
Holly Frontier El Dorado
Holly Frontier Tulsa
Holly Frontier Woods Cross
Bonanza
Creek
515
167
218
320
352
Monsanto
Luling, LA
500
This past year, and really the past 24 months, have been a time of major changes within our
company and DISA has assisted us 100% throughout these changes. Despite the significant
reduction in our employee numbers, random pools and associated revenue, DISA has continued
to treat us the same as they always have, and I really appreciate that. We may be a smaller,
leaner company, but we are still the same when it comes to our commitment to employee safety
and health, and we expect DISA will continue to support us in that, as they always have.
Joe Avila
HSE Supervisor
J-W Energy Company
PROGRAM STATISTICS
TESTS AVOIDED BY VERIFICATION
WHAT
IS THE
DCC?
The DISA Contractors Consortium (DCC) is the largest
compliance program of its kind. This innovative safety
program manages the many different workplace safety
requirements that vary across owners, contractors, and
geographic locations. The DCC manages reciprocal
policies and programs around the special requirements of
each unique owner, safety council, and federal regulatory
agency. This unique capability alleviates the need for
multiple programs, making requirements easier to manage,
while reducing job-hopping and redundant testing.
SAVINGS BY CONSORTIUM
Reduction
in Testing
EXPLORATION & PRODUCTION
Exploration & Production Contractors Consortium (EPCC)
Exploration & Production Contractors Consortium
(EPCC with Expanded Opiates)
DOT FMCSA, DOT PHMSA & USCG
Contractors Compliance
Total Annual Savings
14.84% $651,718
$58,756
N/A
6.19%
N/A
$710,474
REFINING & PETROCHEMICAL
DISA Contractors Consortium (DCCHA)
Exploration & Production Program
Serves E&P owners and contractors, and covers both
onshore and offshore operations. This consortium also
manages contractor compliance to federally regulated
DOT requirements.
Refining & Petrochemical Program
Serves refinery and petrochemical owners and
contractor companies. This is our largest consortium
and is mandated or accepted at over 125 facilities
across the U.S.
Hair Testing Program
Manages hair testing requirements for owners
across all industry sectors - upstream, midstream,
downstream. Hair testing is used to make compliance
programs more stringent and is often used in
combination with urine-based testing.
Total Annual Savings
$5,300,324
Total Annual Savings
8,807
794
N/A
Annual
Savings Per
Policy
# Tests
Avoided by
Verification
53.93% $11,793,010 159,365
$11,793,010
HAIR TESTING
DISA Hair Testing Consortium (DCCHT without Randoms)
DISA Hair Testing Consortium (DCCHT with Randoms)
47.66%
18.23%
$5,004,250 67,625
$296,074
4,001
PROGRAMS POSITIVITY RATES BY PROGRAM TYPE
DCC PROGRAMS
10,753 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
4,815
2,804
0.97%
1.75%
16.37%
1,254
Pre-Employment Random Post-Accident Reasonable Cause All Tests
3.18%
1.92%
CORPORATE PROGRAMS
4,110 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
2,312
1.14%
678
1.40%
343
16.65%
362
26
Pre-Employment Random Post-Accident Reasonable Cause All Tests
2.40%
1.87%
DOT PROGRAMS
1,627 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
687
0.81%
368
0.92%
162
12.77%
356
Pre-Employment Random Post-Accident Reasonable Cause All Tests
1.00%
0.98%
21
33
25
118
5 16
225
Marijuana
Cocaine
Opiates
Amphetamines
PCP
Barbiturates
Benzodiazepines
Propoxyphene
Methadone
Methaqualone
Alcohol
1,063
68
81
303
7 42 1 315
CONSORTIUMS POSITIVITY RATES BY CONSORTIUM TYPE
DCCHA
4,104 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
2,198
0.86%
651
1.84%
18.27%
352
Pre-Employment Random Post-Accident Reasonable Cause All Tests
2.51%
DCCHT
3,885 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
1,116
0.80%
7.41%
1,692
19.05%
713
Pre-Employment Random Post-Accident Reasonable Cause All Tests
6.35%
EPCC
1,705 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
960
1.21%
1.69%
297
18.62%
74
Pre-Employment Random Post-Accident Reasonable Cause All Tests
2.12%
EPCC WITH EXPANDED OPIATES
286 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
127
0.70%
62
1.00%
34 30 1
Pre-Employment Random Post-Accident Reasonable Cause All Tests
1.39%
8.79%
1.08%
2
13
1
1
15
1.83%
234 3 15 56 3 9 1
53
3.04%
341
23
1.56%
We needed to change our program to be
in compliance with Apache Corporation.
DISA’s help and guidance made what
appeared to be a tough transition actually
quite easy and seamless.
Ken Clemmer
Safety Director
P&L Testing, LLC
379
40
49
195
2 25 1
212
CONSORTIUMS POSITIVITY RATES BY CONSORTIUM TYPE
PHMSA CONTRACTORS COMPLIANCE
701 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
348
0.99%
0.00%
166
11.58%
45
Pre-Employment Random Post-Accident Reasonable Cause All Tests
1.35%
FMCSA CONTRACTORS COMPLIANCE
615 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
223
0.50%
0.92%
150
17.67%
43
Pre-Employment Random Post-Accident Reasonable Cause All Tests
0.66%
USCG CONTRACTORS COMPLIANCE
100 Positives
# of
Positives
Per Drug
TESTING TYPE
POSITIVITY RATE
54
23
0.93%
1.01%
6
15
4.24%
1 1
Pre-Employment Random Post-Accident Reasonable Cause All Tests
1.56%
1.27%
DISA provides our fleet with a system that allows terminals/operators the ability
to directly manage their own individual audit needs. We’ve been able to track
improvements made to individual compliance hurdles and ensure required
fleet reporting and auditing is properly completed. In the past year, since we’ve
been using DISA, we have seen a dramatic decrease in daily hours of service
violations and have yet to receive a violation generated in error.
Damon Fortin
Petroleum Fleet Safety Supervisor
Co-op Refinery Complex
I’ve had a great experience working with
the DISA team and they have always
provided more than enough information
when needed. A team member always
returns my call in a timely manner which
is greatly appreciated.
Panos Mitropoulos
Human Resources Assistant
Montrose Environmental Group, Inc.
0.66%
177
2 20
In 2015, DISA focused on positioning the company
as a premier provider to the transportation
industry. We now have a transportation sales team
dedicated to promoting our integrated, multiservice
solutions to private motor carriers and
for-hire fleets. As an organization that continually
seeks to provide value-added services to
safety sensitive industries, we are committed to
establishing DISA as a high quality compliance
solutions provider to the transportation industry.
1.31%
128
3
11
NEW ACCOUNTS & POLICY SETUPS
32%
DRUG TESTING
BACKGROUND SCREENING
TRANSPORTATION COMPLIANCE
24%
60%
48%
206%
51%
18%
DCC
EPCC
24%
DOT
HAIR
-2%
Score
0
1
2
3
4
5
6
7
Record Type
Clear Record
Non-Violent Misdemeanors
Violent Misdemeanors
Lesser Felonies
Felonies in 3 and Misdemeanors in 2
Higher Felonies
Felonies in 5 and Misdemeanors in 2
Patriot Act Hits
OTHER
CONSORTIUM
-16%
2015 Graded Background Scores
# of Employees
192,822
17,857
3,328
4,099
217
7,234
1,384
12
% of Total
84.96
7.87
1.47
1.81
0.10
3.19
0.61
0.53
47%
47% 48%
OTHER
DQ
TTS*
*TRANSPORTATION TAX SERVICES
INCREASE IN
POLICIES
OVER PREVIOUS YEAR
2015
PERFORMANCE
HIGHLIGHTS
STRATEGIC ACQUISITION
INTERNATIONAL GROWTH
DISA expanded its background screening market share
with the acquisition of Prime Information Center (Prime).
In business for over 25 years, Prime earned a solid
reputation across the Gulf Coast Region as a leader in
the background screening industry. Like DISA, Prime’s
core business was centered in the oil and gas and
petrochemical industries. The company was an approved
provider for the Houston Area Safety Council’s NABSC
program and was mandated by the Corpus Christi Safety
Council. Joining forces with Prime allowed us to expand
the scope of our background screening services to the
energy sector, while increasing our coverage in other
market sectors.
The opening of our new, state-of-the art medical center
heralded a new era in remote care for the oil and gas
industry. The only one of its kind in Scotland, our new
remote care medical center (RCMC) is strategically
located at Dyce on the outskirts of Aberdeen and has
been created with the specific aim of providing the best
possible care for offshore personnel. The center provides
comprehensive topside and emergency medical response
support to the offshore sector and is fully equipped with
cutting edge remote diagnostic technology.
PROGRAM EXPANSION
SERVICE DEVELOPMENT
Shell Chemical is our first owner to mandate oral fluids
testing for their contractor workforce. We created a new
consortium and testing policy specifically for oral fluids
testing and implemented this beneficial new program
at Shell’s Norco Manufacturing Complex in Louisiana.
Shell Chemical continues to demonstrate their strong
commitment to a safe and drug-free workplace by
adopting enhanced contractor compliance initiatives
through the DISA Contractors Consortium.
This year, our health and safety center in Pasadena,
Texas, became our second facility to offer workplace
injury care services. These unique occupational medical
services are managed by licensed staff physicians and
board certified medical personnel. Expanding our health
and safety center services to include injury care gives
our safety-sensitive clients a 24-hour solution for their
employee health care needs.
PROCESS IMPROVEMENTS
DISA’s diverse business model was designed with
integrated service verticals that are comprehensive and
highly complex. To improve and streamline the processes
that drive our business, we partnered with a third-party
consulting firm to help analyze and improve our internal
operations. This project resulted in increased economies
of scale, improved quality and efficiencies, and ultimately,
a better experience for our clients.
DISA has been auditing our driver logs to confirm that all of our drivers are
using their hours of service correctly and legally. We have been able to make
vast improvements in our safety program over the last two years, and DISA
has played a large part in that. Their communication is top notch. We highly
recommend DISA for their service and commitment to excellence.
Nick Holdren
Operations Manager
AJ Weigand
WHEN WE’RE NEEDED
Employers call on DISA when they need value-added
management solutions for their unique workplace
safety requirements
DISA Global Solutions, Inc.
12600 Northborough Dr., Ste. 300
Houston, Texas 77067
Telephone: 800.752.6432
ISO 9001:2008 Certified
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