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accidents don’t have to happen Training & Consultancy The go-to guide for creating a safer working environment

Foreword During RoSPA’s centenary year, we will be reflecting on the role that our pioneering charity has played as a proactive partner, delivering worldwide improvements in health and safety performance both within and beyond the workplace. We hope to gain greater recognition of the huge burden that accidental injuries place on hospital A&E departments. We will therefore continue to work with the Royal College of Emergency Medicine in our joint ‘AlliancE’, to help reduce pressure on A&E through a greater focus on accident prevention. We need the health and safety community to recognise that accidents have a major impact on productivity. Accidents kill more children, young people and young parents than anything else. They are the biggest cause of death up to age 39, and indeed the biggest cause of preventable death up to the age of 72. Instead of a debilitating culture of risk aversion, we will be promoting an enabling culture of risk awareness / risk management to prevent accidents and the life-changing injuries that they cause. Our portfolio of training courses awards and consultancy services are underpinned by this message. We will be striving to improve global connections between organisations and individuals who recognise that accidents - and that includes work-related illness - don’t have to happen. Dr Karen McDonnell, CFIOSH, Chartered FCIPD, AIEMA, MSP Occupational Health and Safety Policy Adviser, RoSPA President of IOSH

Contents Get Involved 4 Occupational Safety Training 9 Audit & Consultancy 64 Fleet Safety 82 Whilst all prices, dates and locations are correct at the time of print, RoSPA Enterprises Limited reserves the right to make changes. Please visit www.rospa.com for the latest information. 3 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Why choose RoSPA? The difference we make Every year, accidents needlessly kill 14,000 innocent people in the UK. It’s a tough fact to face, but every three days, someone goes to work and never comes home to their family. These accidents don’t have to happen. We’re here to make sure they don’t happen to you or those around you. Since our inception almost 100 years ago, we’ve been committed to providing life-saving advice for everyone, everywhere. One way we do this, is by providing a wide variety of courses designed to train the next generation of health and safety professionals. By choosing to invest in some of the services and products we offer, you are choosing to invest in a nationwide movement that works with families, communities and businesses to share knowledge that stops suffering and saves lives. As well as choosing to do your business with RoSPA, you can also actively support us by doing the following: • Asking your organisation to join our “Family of Fundraisers” scheme • Making us your “Charity of the Year” at work • Making a donation • Becoming a RoSPA Member • Entering our Occupational Health and Safety Awards Investing in RoSPA can help stop another life being tragically cut short by an accident that should never have happened. By helping RoSPA, you are helping millions of people to make decisions about their own safety and the safety of their loved ones. Ultimately, your support enables us to: • Provide free expert advice, information and resources to the public • Work with affected families to raise awareness of specific concerns • Coordinate a national Family Safety Week • • Identify the biggest threats to life through good quality data Lobby decision-makers to tackle one of the biggest threats to our health and happiness Remember, with your support we can put an end to accidents and the misery they cause for good. 4 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com

RoSPA Membership Benefits that make a difference to your colleagues Each year, thousands of organisations show their support to RoSPA by being members and in return they gain our support, knowledge and expertise. We support all types of businesses from small/ medium enterprises to large, multi-site international organisations. Why join us? • As a charity we not only work hard to protect businesses like yours from accidents, we’re striving to keep families safe around the UK too. Every penny you spend on membership helps further our life-saving work. • Our wide range of membership benefits will support you and your organisation in your mission to improve safety • You’ll get exclusive discounts on the training you need to succeed • To get exclusive discounts from our preferred safety signs supplier Stocksigns • You’ll join thousands of others in demonstrating your support to our mission. • When you need it most, you’ll have access to free advice and guidance from our safety experts • You’ll be kept right up-to-date with regular safety journals • For the peace of mind that you are not alone and that you are part of a respected membership organisation How to become a member There are three ways of becoming a RoSPA member. • Apply online • Contact our Membership team on +44(0)121 248 2051 • Download our Membership Application Form and return it by post or email 96% are satisfied with membership 96% are likely to renew next year Member Satisfaction Survey 2016 What our members say: We are pleased to support RoSPA as health and safety is of the upmost important to us. Simon Rotheram, Director, Beechwood Trees and Landscapes Ltd 5 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com

RoSPA Social Media We have a thriving social media presence through which we aim to engage and inspire on accident prevention. Whether you’re looking for advice and information as part of your job, for your family’s safety or want to share something about safety with us, why not join the conversation online? Follow RoSPA on: RoSPA Blog RoSPA’s Workplace Safety Blog is designed to highlight the importance of health and safety at work and beyond – ensuring you and your colleagues return home safely to your families at the end of each day. We pride ourselves on working with some of the industry’s leading safety professionals in order to provide a vast range of workplace safety advice and guidance, keeping you up-to-date with safety advice, vital facts, expert tips and opinions. Workplace Safety Blog is a great resource for anyone involved in health and safety at work, so follow us and in return you’ll get exclusive access to the latest and most entertaining workplace safety information. You can find our Workplace Safety Blog at www.rospaworkplacesafety.com Safety Matters Newsletter RoSPA’s health and safety newsletter brings you the very latest safety news, comments and offers. Safety Matters is simply unmissable for anyone involved in health and safety and, best of all, it’s completely free. What’s more, if you subscribe to Safety Matters you can also receive a series of FREE e-books that are packed full of tips and advice on health and safety topics such as NEBOSH exam tips and manual handling, as well a practical guidance to keep you and your family safe from harm. You can subscribe to Safety Matters at www.rospa.com/safetymatters 6 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com

Campaigns Every child deserves a... Brighter Beginning We believe that every child deserves the best possible start in life. That’s why we’ve launched our Brighter Beginnings Appeal. Working with parents around the country, we’ve put together a free Parent Pack, containing advice, tips and practical tools. The more money we raise, the more packs we can send out and the more lives we can save... Get involved: www.rospa.com/brighter-beginnings Benefits • All significant donors will receive a dual-branded Parents’ Survival Guide e-book, which can be given to all staff and their families as well as to your clients and suppliers. • We’ll help you demonstrate your commitment by shouting about all your kind help on our website, newsletters, social media, case studies, press releases, and more – feel free to do the same! • Boost staff morale and support a healthy lives agenda by encouraging participation in a fun, physical fundraising activity. • Let staff know they’re making a real difference to the lives of children –use our exclusive supporters’ logo to let clients know the same! • Increase engagement by encouraging staff to share their own experiences,. • Show your support for 24/7 safety. Staff will have access to Life Line, our free email and telephone helpline. Manned by experienced advisers able to answer a vast range of safety enquiries, it’s a great place to turn when you need answers. 7 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com

RoSPA Health & Safety Awards Every year, organisations of all types and sizes come together from all over the world to mark their achievements in the field of occupational safety. Over 4,500 health and safety professionals join us to celebrate safety success every year. Here are a few reasons why the RoSPA Awards are the longest running and most credible awards scheme of its kind: • Improves your reputation • Can help you win new business • Highlights your commitment to a safer workplace • Boosts employee morale • Drives up safety standards across your organisation • Fantastic PR opportunity • A great night out! How to enter: • Visit www.rospa.com/awards • Register and pay online • Testimonials Sir George Earle Trophy Winner: “To receive the prestigious Sir George Earle Trophy is recognition of our excellent health and safety culture and acknowledgement of our continued commitment to the safety and welfare of our staff, colleagues and the general public. Being recognised by the world renowned RoSPA is a real honour and we are extremely proud of this fantastic achievement.” Mike Moriarty, Managing Director, Wessex Headline sponsor Waste & Recycling Sector Winner: “As an organisation we place the utmost importance on health & safety, our continued membership of RoSPA demonstrates this commitment and winning the prestigious waste & recycling industry sector award confirms our commitment is valued and allows us to independently demonstrate that commitment to our customers and stakeholders. The awards evening itself was a superbly organised & enjoyable event and we hope to attend many more as we continue to strive for excellence in health and safety” Paul Birney, SHEQ&S Manager, Studsvik UK 8 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com Log in and complete your submission

RoSPA Guardian Angel Awards The RoSPA Guardian Angel Awards is your chance to get a colleague or safety champion within the local community the recognition they deserve. These unique awards celebrate the work of individuals who have gone ‘above and beyond’ to improve the safety of others. The Awards seek to reward the actions of those who would otherwise go unnoticed – in doing so motivating others to take up the torch and help shape a safer society for all. As well as being a major boost for the individual, there are also rewards for your organisation: Why nominate? • Recognition of outstanding achievement • Rewards commitment and hard work • Give team morale a boost • Demonstrate corporate social responsibility • Fantastic PR opportunity • Improves reputation To find out more or to nominate your safety champion please click here Testimonials “I was quite overwhelmed when I first heard that I would be receiving the Guardian Angel Award. It is testament to the hard work of my team at Sovini to be recognised by RoSPA. This could not have been achieved without their support and I was delighted to share such a prestigious occasion with my colleagues.” Philip Hutchinson, Head of HSEQ and Facilities Services, Sovini 9 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com

10 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Occupational Safety Training About RoSPA’s Training Services 10 11 11 11 12 In-company Training E-learning International Training Training Course Programmes 13 NEBOSH & NVQ NEBOSH National Diploma in Occupational Health & Safety NEBOSH National General Certificate in Occupational Health & Safety NEBOSH International General Certificate NEBOSH National Certificate in Construction Health & Safety NEBOSH National Certificate in Fire Safety & Risk Management NEBOSH Health & Safety at Work Qualification NVQ Level 5 Diploma in Occupational Health & Safety 25 IOSH IOSH Managing Safely IOSH Managing Safely E-learning IOSH Managing Safely Refresher IOSH Health & Safety for Work Placement Personnel 29 32 Safety Auditors QSA Approved Auditor Course Auditing & Reviewing Health & Safety Management Systems Risk Assessment Risk Assessment Fire Risk Assessment The Control of Substances Hazardous to Health Management of Occupational Road Risk DSE Assessors & Ergonomic Principles Accident Investigation Workplace Transport 38 First Aid First Aid at Work First Aid at Work Requalification 57 53 Why Choose RoSPA for Your Training? Learning Options Paediatric First Aid Emergency First Aid 41 Moving & Handling Objects: Level 3 Manual Handling Trainers Manual Handling Trainers Requalification Principles in Manual Handling Postural Awareness Manual Handling Risk Assessors Manual Handling Logistics People: Level 4 Safer People Handling Trainers Level 4 Safer People Handling Trainers Requalification Principles in Safer People Handling Safer People Handling - Haptonomic Foundations Safer People Handling Risk Assessment Safer People Handling Hoist 50 Machinery Safety Power Press Tool Setters Abrasive Wheel Setters Abrasive Wheel Instructors Refresher Courses Specialist Courses Waste Management Asbestos Awareness Confined Space Awareness Legionnaires’ Disease Awareness Work Equipment Permit to Work Roles & Responsibilities Director Involvement in Health & Safety Behavioural Safety Implementation Safety Representatives (Employee Consultation) Senior Management Involvement Management Essentials Construction, Design & Management Safety Fire Wardens 11 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Why Choose RoSPA For Your Training? Our team of trainers RoSPA’s clients are loyal, returning time and time again for training and consultancy services. This is hardly surprising considering the high calibre of RoSPA’s trainers and facilities. RoSPA’s consultants are CMIOSH qualified and registered on the Occupational Safety and Health Consultants Register. They are also experienced health and safety practitioners, bringing to bear a wealth of subject matter experience from a variety of industry backgrounds and where relevant, a City & Guilds teaching certificate is also held. Training focus During training, the focus is on the individual needs of delegates, but our courses are designed so that they equip each delegate with skills that will benefit their employers when they return to work. Continuous improvement RoSPA is committed to continuous improvement and maintains BS EN ISO9001:2000 certification for its training operation. Our charitable status RoSPA is well established as a leading body in the development and delivery of safety and health training. Our charitable status adds to this expertise, keeping us at the forefront of advances in safety, enabling a close working relationship with the HSE and government and ensuring we provide excellent value for money. Moreover, by selecting RoSPA as your safety services supplier, you are making a valuable contribution towards our charitable works. RoSPA is also pleased to be the preferred supplier of AVIVA for safety training and the approved training provider for AON. RoSPA’s teaching methods were excellent, always engaging and the trainers were interested in everyone and their experiences. The trainers never rushed through the sections and always allocated time. I loved the venue, the staff and the trainers. Dawn Ward, Assistant Director of Health and Safety, South and City College Birmingham Training partnerships RoSPA has a trusted partner relationship with Astutis on the delivery of NEBOSH/IOSH courses. 12 Birmingham +44 (0)121 248 2233 Edinburgh +44 (0)131 449 9378 Email training@rospa.com Visit www.rospa.com

Learning Options Classroom courses We run a wide range of courses throughout the year at our training centres across the UK. There are over 50 courses to choose from, see p.13 onwards. We offer recognised qualifications from a number of accrediting bodies including NEBOSH, IOSH, City & Guilds and NVQ. E-Learning RoSPA’s range of e-learning courses provide practical, flexible and convenient ways of learning designed to fit around you and your needs. Our cost-effective online resources include e-learning courses in partnership with the accredited health and safety body, NEBOSH and IOSH and also bespoke safety training software. Will e-learning suit you? • You’ll be in control of the pace and time of your learning • • • • It’s flexible and easily accessible It provides progress checks throughout the course It provides excellent feedback and guidance It provides a variety of online and interactive techniques including videos, audio, animation, text and real life situations In-company training RoSPA is one of the main providers of in-company occupational health and safety training courses in the UK. We can: • Deliver “off the shelf” RoSPA or NEBOSH and IOSH accredited courses at your premises • Customise an existing course to meet your specific objectives • Start from scratch and develop your ideal course Why choose in-company training? Tailored to you: Our courses can be tailored to your specific needs Cost effective: Lowers costs per head to train your employees Saves time: We can alter the length of some courses to suit your delegates Flexibility: We can deliver training when, where and how you want it! 13 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

International Training RoSPA has a wealth of experience in delivering health and safety training and consultancy to organisations across the globe. We have delivered training in over 41 countries Accredited international courses The NEBOSH International General Certificate is now the most popular NEBOSH qualification and is available as a classroom course, on an in-company basis or as a flexible, easy to use, interactive e-learning option. NEBOSH International Certificate in Occupational Health and Safety – Classroom - see p.19 – In-company - see p.19 – E-learning - see p.19 NEBOSH Health and Safety at Work Qualification - In-company Level 3 Manual Handling Trainer – Classroom or distance learning To discuss your requirements: Contact RoSPA Fleet Safety With over 95 years of experience and expertise in road safety, RoSPA is globally recognised as the foremost authority in this field. See p.83. Email Call Contact Email Call Rick Wood Head of Training (RFS) rwood@rospa.com +44 (0)7500 010 894 Rob Burgon Sales and Safety Manager rburgon@rospa.com +44 (0)7825 971 662 RoSPA Awards Scheme The RoSPA Health and Safety Awards scheme, established in 1956, has become a truly international affair. With almost 10% of entries originating from overseas companies. RoSPA in the Middle East RoSPA has a growing presence in the Middle East and experience in delivering health and safety training and consultancy in the following countries: • Bahrain • Dubai, U.A.E • Egypt • Kuwait • Libya • Pakistan • Qatar • Saudi Arabia • Oman 14 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH & NVQ Courses 17 19 21 22 23 24 25 NEBOSH National Diploma in Occupational Health & Safety NEBOSH National General Certificate in Occupational Health & Safety NEBOSH International General Certificate NEBOSH National Certificate in Construction Health & Safety NEBOSH National Certificate in Fire Safety & Risk Management NEBOSH Health & Safety at Work Qualification NVQ Level 5 Diploma in Occupational Health & Safety Note: In addition to those listed here NEBOSH courses are also available in other locations and prices may vary. Please see the website or call for details. 15 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Developing Your Career Whether you’re an operative, supervisor, someone with health and safety as part of your role or a health and safety manager looking to develop your career, RoSPA will have a course to suit your training requirements. Professional development To become a chartered member of IOSH, professionals must demonstrate an outstanding commitment to the health and safety profession, through their everyday work, continuing professional development and professional qualifications. RoSPA can provide four professional qualifications to help you attain CMIOSH status. The NEBOSH National Diploma is a nationally recognised higher qualification, for which RoSPA boasts excellent pass rates. The NEBOSH National General Certificate is the most widely held health and safety qualification in the UK and the NEBOSH International General Certificate follows the same format but with a focus on operations in the international arena. Alternatively, the City & Guilds NVQ Level 5 Diploma in Occupational Health and Safety offers another entry route into CMIOSH status. Join IOSH as an affiliate member Spend five years in a health and safety role AND obtain the NEBOSH National/Fire/General/ Construction Certificate Technician member (TechIOSH) Take the NEBOSH National Diploma - or the NVQ in Occupational Health and Safety (or equivalent) Maintain status by Become a graduate member (GradIOSH) This puts you on your way to becoming a Chartered Member of IOSH (CMIOSH) joining the CPD programme and updating your skills with RoSPA NEBOSH National/Fire/General/ Construction Certificate Maintain status by joining the CPD programme and updating your skills with RoSPA 16 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH National Diploma in Occupational Health & Safety The NEBOSH National Diploma in Occupational Health & Safety is the qualification of choice for professional health and safety practitioners, equipping holders for a career in this demanding and rewarding field. It provides core health and safety knowledge which is transferable across industry, commerce and the public sector. Book this entire course for £5,175 (non members £5,575) + VAT and receive a FREE iPad Mini*. Who should attend? Health and safety professionals seeking full IOSH membership (CMIOSH). There are no formal entry requirements for this qualification, however achievement of the NEBOSH National General Certificate or equivalent is highly recommended. What are the learning outcomes? • The NEBOSH Diploma enables the holder to apply for membership of the Institution of Occupational Safety and Health (IOSH) at Graduate level (GradIOSH) • Provides a broad range of detailed health and safety knowledge and the ability to provide detailed advice for their organisation on health and safety issues in line with current legislation and HSE guidance • Combined with the necessary skills and experience, leads to Chartered Membership (CMIOSH), a prerequisite of entry on the Occupational Safety & Heath Consultants Register. It allows holders to use DipNEBOSH and GradIOSH after their name • Internationally-recognised professional qualification acknowledged by employers and accepted by a number of Universities for entrance onto an MSc programme Book the full course (Units A, B & C) at the discounted fee of £5,175 (non-members £5,575) + VAT. London: £5,675 for members, £6,075 non-members Duration: 10 days each unit Price: £1,795 (£1,995 Non-members) + VAT London: £2,244 (£2,494 Non-members) + VAT Want to be a chartered safety and health practitioner? This is your first step! * Please see website for terms and conditions 17 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Course Dates Unit A Birmingham 16 Jan 17 04 Sep 17 15 Jan 18 Edinburgh 11 Sep 17 London 16 Jan 17 Manchester 09 Jan 17 22 Jan 18 Glasgow 23 Jan 17 15 Jan 18 Unit B 06 Feb 17 02 Oct 17 05 Feb 18 09 Oct 17 17 Feb 17 13 Feb 17 19 Feb 18 13 Feb 17 12 Feb 18 Unit C 20 Mar 17 06 Nov 17 05 Mar 18 13 Nov 17 13 Mar 17 06 Mar 17 12 Mar 18 13 Mar 17 12 Mar 18 The NEBOSH Diploma is divided into three units, each consisting of a ten-day course and a three hour written exam. The fourth unit is a work-based written assignment.

NEBOSH Diploma – Revision Our two-day courses are designed to revise all key subject areas in preparation for the NEBOSH National Diploma in Occupational Health and Safety examinations. Who should attend? Any delegate sitting the NEBOSH National Diploma in Occupational Safety and Health examinations, whether training took place at RoSPA or elsewhere. What are the learning outcomes? • • Improved exam technique to help plan and answer questions Course Dates Unit A Birmingham 12 Dec 17 04 Jun 18 Structured around previous NEBOSH questions with mock exams and feedback Edinburgh 14 Dec 17 14 Dec 17 London Manchester 07 Jun 17 Glasgow 07 Jun 17 Unit B 03 Jan 18 11 Jun 18 04 Jan 18 04 Jan 18 14 Jun 17 14 Jun 17 Unit C 09 Jan 18 18 Jun 18 11 Jan 18 11 Jan 18 21 Jun 17 21 Jun 17 Duration: 2 days Price: £310 (£340 Non-members) + VAT NEBOSH Diploma – Exams Course Dates Unit A Birmingham 16 Jan 18 11 Jul 17 Edinburgh 16 Jan 18 16 Jan 18 London Manchester 11 Jul 17 Glasgow 11 Jul 17 Unit B 17 Jan 18 12 Jul 17 17 Jan 18 17 Jan 18 12 Jul 17 12 Jul 17 Unit C 18 Jan 18 13 Jul 17 18 Jan 18 18 Jan 18 13 Jul 17 13 Jul 17 Duration: 3 hours Price: Members/Non-members £175 + VAT per exam 18 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH National General Certificate in Occupational Health & Safety The NEBOSH National General Certificate is the most widely-held health and safety qualification in the UK. Who should attend? Managers, supervisors and staff with health and safety among their day-to-day responsibilities. Safety professionals on their first level of formal training. What are the learning outcomes? • The NEBOSH Certificate enables the holder to apply for membership of the Institution of Occupational Safety and Health (IOSH) at Technician level (TechIOSH) • • Nationally-recognised professional qualification acknowledged and requested by employers Provides a comprehensive understanding of key health and safety issues and legal requirements affecting the workplace Course Content The syllabus has three units, each of which is assessed separately: • NGC1 The Management of Health and Safety • GC2 Controlling Workplace Hazards • GC3 Health and Safety Practical Applications Unit GC3 is assessed by a two-hour practical examination, which must be taken within 14 days of the written examination. The practical examination is internally assessed by RoSPA and externally moderated by NEBOSH. London Manchester Birmingham Course Dates Week One Edinburgh 30 Jan 17 14 Aug 17 13 Nov 17 22 Jan 18 06 Feb 17 20 Mar 17 19 Jun 17 07 Aug 17 02 Oct 17 20 Feb 17 08 May 17 08 May 17 11 Sep 17 Week Two 06 Feb 17 21 Aug 17 20 Nov 17 29 Jan 18 13 Feb 17 27 Mar 17 26 Jun 17 14 Aug 17 09 Oct 17 27 Feb 17 15 May 17 15 May 17 18 Sep 17 Duration: 10 days Price: £1,575 (£1,765 Non-members) + VAT London: £1,789 (£1,988 Non-members) + VAT Fantastic course. I would highly recommend. Mick Dunn FCC Environment 19 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH Certificate E-learning This course is now available as a flexible, easy to use, interactive e-learning option. It covers all the learning materials you need for NGC1, GC2 and GC3. What are the costs? Each course comes with a one year licence for the learning and support materials, allowing plenty of time to learn at a pace to suit you. Exams to be booked separately NEBOSH Certificate – Revision Our three-day courses are designed to revise all key subject areas in preparation for the NEBOSH National General Certificate in Occupational Safety and Health examinations. Who should attend? Any delegate sitting the NEBOSH National General Certificate in Occupational Health and Safety examinations, whether training took place at RoSPA or elsewhere. Duration: Paper NGC1 - 1 1/2 days Paper GC2 - 1 1/2 days Price: £230 (£260 Non-members) + VAT London: £288 (£325 Non-members) + VAT Edinburgh 07 Mar 17 07 Jul 17 25 Aug 17 20 Oct 17 London Manchester 23 May 17 19 Sep 17 23 May 17 19 Sep 17 NEBOSH Certificate – Exams Duration: Paper NGC1 - 1 1/2 days Paper GC2 - 1 1/2 days Price: Members/Non-members £150 + VAT per exam London: Members/Non-members £150 + VAT per exam Birmingham Course Dates NGC1 10 Mar 17 07 Jul 17 25 Aug 17 20 Oct 17 26 Jan 18 Edinburgh 10 Mar 17 07 Jul 17 25 Aug 17 20 Oct 17 London Manchester 26 May 17 22 Sep 17 26 May 17 29 Sep 17 GC2 10 Mar 17 07 Jul 17 25 Aug 17 20 Oct 17 26 Jan 18 26 Jan 18 07 Jul 17 25 Aug 17 20 Oct 17 26 May 17 22 Sep 17 26 May 17 29 Sep 17 05 Mar 17 05 Jul 17 23 Aug 17 18 Oct 17 24 May 17 20 Sep 17 24 May 17 20 Sep 17 £450 (£495 Non-members) + VAT Course Fees Course Dates NGC1 Birmingham 07 Mar 17 07 Jul 17 25 Aug 17 20 Oct 17 GC2 05 Mar 17 05 Jul 17 23 Aug 17 18 Oct 17 20 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH International General Certificate The NEBOSH International Certificate is now the most popular NEBOSH qualification. It follows the same format and content as the NEBOSH National General Certificate, but with a focus on operations on an international arena. Who should attend? It is aimed at companies with employees working outside the UK, non-UK nationals and multinational corporations who need to adapt their international standards to local working practices and laws. What are the learning outcomes? This certificate will enable your company to build an internationally-recognised health and safety policy, promoting high standards of accident and ill-health prevention in all employment sectors all around the world. Duration: 10 days Price: £1,575 (£1,695 Non-members) + VAT London: £1,968 (£2,118 Non-members) + VAT Course Content The syllabus has three units, each of which is assessed separately: • IGC1 The Management of International Health and Safety • GC2 Control of International Workplace Hazards • GC3 International Health and Safety Practical Applications Unit GC3 is assessed by a two-hour practical examination, which must be taken within 14 days of the written examination. The practical examination is internally assessed by RoSPA and externally moderated by NEBOSH. NEBOSH International Certificate E-learning This course is now available as a flexible, easy to use, interactive e-learning option. It covers all the learning materials you need for IGC1, GC2 and GC3. What are the costs? Each course comes with a one year licence for the learning and support materials, allowing plenty of time to learn at a pace to suit you. Exams to be booked separately £450 (£495 Non-members) + VAT Course Fees 21 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH International Certificate – Revision Our three-day courses are designed to revise all key subject areas in preparation for the NEBOSH National General Certificate in Occupational Safety and Health examinations. Who should attend? Any delegate sitting the NEBOSH National General Certificate in Occupational Health and Safety examinations, whether training took place at RoSPA or elsewhere. Duration: Paper NGC1 - 1 1/2 days Paper GC2 - 1 1/2 days Price: £230 (£260 Non-members) + VAT London: £288 (£325 Non-members) + VAT NEBOSH International Certificate Exam IGC1 Course Dates Duration: 2 hours per exam Price: Members/Non-members £95 + VAT per exam Birmingham Call for dates Course Dates Birmingham Call for dates 22 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH National Certificate in Construction Health & Safety The NEBOSH National Construction Certificate is established as a leading health and safety qualification for the construction industry. It provides a broad understanding of key health and safety issues within the construction industry and ensures that managers and supervisors are able to fulfil their statutory obligations. Who should attend? • Delegates who have successfully completed the NEBOSH General Certificate or Unit NGC1 of the NEBOSH General Certificate within the last five years • Those with construction management responsibilities and those who are required to provide routine, day-to-day advice on health, safety and welfare in construction work • Those concerned with the management of buildings, facilities managers, CDM co-ordinators or those who need to ensure that contractors are working safely Course Content The course covers two units, each of which is assessed separately: • Unit NGC1: Excluded. See p.17 • Unit CC1: Managing and Controlling Hazards in Construction Activities • Unit CC2: Construction Health and Safety Practical Application Unit CC2 is assessed by a practical assessment carried out in your workplace, which must be undertaken within 14 days of the written examination. Course Dates Week 1 Birmingham 11 Sep 17 Week 2 18 Sep 17 NEBOSH Construction Certificate – Revision Course Dates Birmingham 21 Sep 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT NEBOSH Construction Certificate – Exams Course Dates Birmingham 22 Sep 17 Duration: 3 hours Price: Written paper: £150 + VAT, Practical assessment £95 + VAT per paper What are the most dangerous jobs? It’s not the ones you think. Duration: 8 days* Price: £1,395 (£1,495 Non-members) + VAT * Delegates must have successfully completed the NGC1 23 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH National Certificate in Fire Safety & Risk Management The NEBOSH Fire Safety and Risk Management Certificate helps managers, supervisors or employees who need to ensure that their organisation meets its responsibilities under fire safety legislation. Who should attend? • Delegates who have successfully completed the NEBOSH General Certificate or Unit NGC1 of the NEBOSH General Certificate within the last five years • Those with fire safety and risk management responsibilities and those who are required to ensure that their organisation meets its responsibilities under fire safety legislation Duration: 4 days* Price: £625 (£695 Non-members) + VAT * Delegates must have successfully completed the NGC1 Course Content The NEBOSH Fire Certificate qualification is divided into three units, each of which is assessed separately: • Unit NGC1: Excluded. See p.17 • Unit FC1: Fire and Safety and Risk Management • Unit FC2: Fire Safety Practical Application assessed by a practical assessment carried out in your workplace Course Dates Birmingham London 20 Nov 17 11 Sep 17 NEBOSH National Certificate in Fire Safety - Exams Course Dates Duration: 3 hours Price: Written paper: £150 + VAT, Practical assessment £95 + VAT per paper London We’ve done a risk fire assessment. But is it up to date? Birmingham Manchester 22 Sep 17 22 Nov 17 Call for dates 24 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NEBOSH Health & Safety at Work Qualification This introductory qualification provides a basic understanding of health and safety principles and practices as well as risks and hazards. Who should attend? Employees from all sectors, including staff with supervisory responsibilities, team leaders, people who wish to have an introduction to other NEBOSH qualifications and people who want a good foundation in health and safety. What are the learning outcomes? • The NEBOSH Health and Safety at Work Qualification will benefit organisations internationally and within the UK who are seeking to implement a basic health and safety training programme as part of their workplace culture • It will ensure employees have an understanding of the principles of risk control reducing the numbers of accidents and incidents, resulting in cost savings for the business Course Content • The health and safety role and responsibilities • Systems for managing health and safety • Health and safety risk assessment and control and work equipment hazards and control • Fire risk assessment, COSHH, manual handling and environmental issues Course Dates Birmingham London Manchester 09 Mar 17 09 Aug 17 19 Dec 17 07 Mar 17 23 May 17 25 Jul 17 Duration: 3 days Price: £620 (£695 Non-members) + VAT London: £780 (£868 Non-members) + VAT 24 Oct 17 Do you have a positive health and safety culture? Have you got a health and safety policy? 25 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

NVQ Level 5 Diploma in Occupational Health & Safety This work-based qualification is suitable for those in a health and safety management role. It recognises competence using ‘on the job’ performance for assessment, rather than relying on examinations. Delegates are given three years to complete the qualification, but it can be completed in as little as four months. Candidates use an online system to help with the process of putting together their portfolios and are mentored by a CMIOSH assessor. The NVQ route is most appropriate for those who already have, or are in the process of gaining, practical experience as a health and safety manager or in equivalent roles in managing health and safety at work. • It’s a flexible option, which can be tailored to suit your individual needs • Your mentor will support and guide you through the syllabus • Progress at a pace that suits your abilities and fits around your workplace demands using an online system to help you put your portfolio together • Health and Safety practice could be improved within your organisation, for example, in improved organisational image, safer working conditions, increased staff motivation and morale and raised standards of working Exams not your thing? Take a vocational safety qualification instead! How is it assessed and what is the cost? To gain these qualifications a candidate must achieve the level of competence described in the relevant units of competence. The units of competence contain the national occupational standards for Health and Safety. The NVQ Level 5 Diploma is available at £1,795 + VAT which includes access to the online portfolio management system. 26 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

IOSH Courses Our IOSH training courses are practical and innovative with a sharp business focus. RoSPA delegates return to the workplace ready to implement their new skills and knowledge immediately - and are enthusiastic about doing so. 26 26 26 27 28 IOSH Managing Safely IOSH Managing Safely E-learning IOSH Managing Safely Refresher IOSH Health & Safety for Work Placement Personnel IOSH Leading Safely 27 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

IOSH Managing Safely Who should attend? This intensive programme is designed for managers and supervisors from all industry sectors who require a broadbased knowledge of health and safety and safe systems of work. What are the learning outcomes? • Getting up to speed with the practical actions you need to handle health and safety in your team • Understanding your legal responsibilities and health and safety management systems • Ability to carry out practical risk assessments and identify key legal requirements for health and safety • Knowledge of the process and benefits of investigating accidents Edinburgh London Manchester Antrim 16 Jan 17 13 Mar 17 10 Apr 17 16 May 17 11 Jul 17 11 May 16 Duration: 3 days What are the benefits of a health and safety management system? How do I introduce one? IOSH Managing Safely E-learning This course is now available as a flexible, easy to use, interactive e-learning option. If you need to know how to manage safely, but prefer a flexible approach to learning, this course covers all the learning materials you need. What are the costs? Each course comes with a 1 year licence for the learning and support materials, allowing plenty of time to learn at a pace to suit you. Course Fees £350 + VAT per delegate (based on single delegates) £280 + VAT per delegate (based on 5 delegates) £245 + VAT per delegate (based on 10 delegates) Price: £625 (£695 Non-members) + VAT London: £780 (£868 Non-members) + VAT Course Dates Birmingham 17 Jan 17 21 Mar 17 11 Jul 17 03 Oct 17 12 Dec 17 16 Jan 18 20 Mar 18 17 Jul 17 18 Sep 17 27 Nov 17 10 Oct 16 IOSH Managing Safely Refresher Ever-changing legislation increases the need for refreshing the IOSH Managing Safely certification every three years, as recommended as good practice by IOSH. Birmingham 10 Feb 17 14 Nov 17 09 Feb 18 Course Dates Duration: 1 day Price: £240 (£270 Non-members) + VAT per paper Health and safety legislation regularly changes. Keep your knowledge up-to-date. 28 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

IOSH Health & Safety for Work Placement Personnel Developed to provide delegates with sufficient knowledge to be able to assess a workplace in terms of health and safety to determine its suitability for a work experience placement. Who should attend? This intensive programme is designed for managers and supervisors from all industry sectors who require a broadbased knowledge of health and safety and safe systems of work. What are the learning outcomes? • Getting up to speed with the practical actions you need to handle health and safety in your team • Understanding your legal responsibilities and health and safety management systems • Ability to carry out practical risk assessments and identify key legal requirements for health and safety • Knowledge of the process and benefits of investigating accidents Course Dates Birmingham Edinburgh Antrim London Manchester 10 Jan 17 25 May 17 24 Apr 17 Call for dates 05 Sep 17 Call for dates Duration: 2 days Price: £295 (£325 Non-members) + VAT London: £350 (£390 Non-members) + VAT 10 Oct 17 09 Jan 18 11 Dec 17 Is your workplace suitable for placements? Is it safe, as well as interesting? 29 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

IOSH Leading Safely As a senior executive, your time is precious. That’s why we’ve designed our IOSH Leading Safely course in conjunction with business leaders to cover only what you need, in as short a time as possible. Whatever the size of your organisation, the course will show you how investing in safety and health can reap valuable business benefits, including better productivity, increased profits, an enhanced reputation and a stronger brand. Who should attend? It is suitable for Senior Executives who are looking to understand their health and safety responsibilities and plan the overall direction for the safety and health of their organisation. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Course Content • Initial diagnostic questionnaire on your safety and health leadership behaviours • Personalised report based on your responses, including recommendations on actions to take and improvements to make • Case study review, tailored to your needs and industry. First, how things can go wrong, then 'getting it right' – a follow-on scenario based around putting improvements in place using Plan-Do-Check-Act HSMS and integration into business systems • Assessment is completion of a personal commitment – a set of actions to take following the recommendations in your report and other learning 30 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Safety Auditors RoSPA’s safety auditor training will equip your employees with the skills needed to undertake a comprehensive health and safety audit. Training a member of your own staff to conduct an audit brings the benefit of familiarity to your workplace culture, along with an existing knowledge and appreciation of strategies and safety procedures. 30 31 QSA Approved Auditor Course Auditing & Reviewing Health & Safety Management Systems 31 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

QSA Approved Auditor course RoSPA’s renowned Quality Safety Audit (QSA) portfolio includes a training course and software package for organisations wishing to have their own in-house ‘competent auditor’ who works to RoSPA’s high standards. Who should attend? Professionals in a position to perform an audit of their organisation’s safety management systems. What are the learning outcomes? • An understanding of the required skills and practices of effective safety auditing • Delegates are trained on a specific and respected auditing system, as well as auditing principles in use at hundreds of premises, allowing clients to benchmark against other similar clients • RoSPA’s QSA system is provided to assist implementation in organisations • Delegates submit a ‘live’ audit, which is moderated free of charge by the RoSPA tutor • Delegates become RoSPA-Approved QSA Auditors for their organisation RoSPA also offers a range of audit services, see p.64. Duration: 4 days Price: £1,580 (£1,720 Non-members) + VAT Course content: • Builds on HSE guidelines for best practice and BS18004 (formerly BS8800) • • Principles of auditing Carrying out an audit case study • RoSPA will be ready when ISO 45001 comes into effect to ensure that the service is to the standard Course Dates Birmingham Edinburgh 28 Mar 17 07 Feb 17 18 Jul 17 06 Feb 18 What did you like about the course? The trainer’s style and pace was brilliant. Emma Arnold, Health and Safety Advisor, South Wales Police 32 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Auditing & Reviewing Health & Safety Management Systems This course has been designed to provide delegates with an introduction on how to undertake health and safety audits and provide them with the required skills. Who should attend? Those wishing to trial the benefits of having audit-trained staff in-house and anyone who needs to carry out health and safety systems audits within their organisation. What are the learning outcomes? • An understanding of the nature, purpose and principles of auditing • Knowledge of relevant standards and management models • Builds on HSE guidelines for best practice • Guidance on the planning and execution of an effective health and safety management system audit Course Dates Birmingham Call for dates Duration: 2 days Price: £495 (£550 Non-members) + VAT Course Content • Working through HSG65 and rigorous audit principles • Principles of auditing • Guidance on the planning and execution of an effective health and safety management system audit What are the principles for auditing? Are you equipped to carry one out? 33 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Risk Assessment Assessing risks is key to any safety related role. Get them right, and it all falls into place. Our suite of risk assessment courses gives you the practical skills and know-how to get the job done, thoroughly and efficiently. 33 33 34 34 35 36 37 Risk Assessment Fire Risk Assessment The Control of Substances Hazardous to Health Management of Occupational Road Risk DSE Assessors & Ergonomic Principles Accident Investigation Workplace Transport

Risk Assessment Risk assessments form the lynchpin of health and safety management. This course puts the emphasis on practical exercises, meaning that delegates will leave with the ability to perform risk assessments in their own organisations. Who should attend? Line managers, supervisors and safety representatives with responsibility for carrying out risk assessments. Course Content • An understanding of the practical application of risk assessment techniques • Hazard identification techniques and the ability to categorise and evaluate risk • An understanding of the requirements for monitoring and reviewing risk assessments • A thorough understanding of the specific requirements of lone, pregnant and young workers Duration: 1 day Price: £240 (£270 Non-members) + VAT London: £288 (£325 Non-members) + VAT Course Dates Birmingham Edinburgh London Manchester 02 Mar 17 07 Apr 17 27 Jun 17 26 Apr 17 16 May 17 27 Jul 17 13 Nov 17 12 Mar 18 29 Nov 17 19 Sept 17 How can I control risks? By using sensible measures. Fire Risk Assessment This two-day course has been designed with the advice of a senior fire professional specifically to help you comply with fire regulations across the UK. Who should attend? Those involved in the practical implementation of fire safety legislation and incorporation of fire safety into their organisation’s health and safety management system. What are the learning outcomes? • A full understanding of the legal requirements for fire risk assessment and costs associated with not managing fires • • The ability to identify typical sources of ignition and how fire spreads The ability to conduct fire risk assessments and know how to review them regularly What ignites a fire? And how does it spread? 35 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Course Dates Birmingham 22 Feb 17 16 Aug 17 18 Feb 18 Duration: 2 days Price: £405 (£450 Non-members) + VAT Course Content • • Background to fire safety legislation The principles of fire risk assessment • Documenting findings • Practical fire risk assessment

Control of Substances Hazardous to Health In just one day delegates can learn the basics of identifying, measuring and controlling exposure to harmful substances, thereby safeguarding themselves and their colleagues. Who should attend? All those with responsibility for using, handling, transporting and storing hazardous substances. What are the learning outcomes? • An understanding of the ways in which substances can harm health • The knowledge for definition of exposure limits • The skills to conduct COSHH risk assessments • A greater understanding of practical control measures and safe systems of work Course content: • Course Dates Birmingham Edinburgh 27 Jan 17 18 May 17 27 Apr 17 04 Jul 17 01 Aug 17 29 Aug 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT Forms of chemical and biological agents and classification of substances • The role of COSHH • Workplace exposure limits and other sources of information • Control measures, surveys for health risk and environmental issues Management of Occupational Road Risk Course content: • • • Financial benefits of health and safety management Legal responsibilities Best practice in health and safety management system Who should attend? Managers with responsibility for selecting and allocating company vehicles and managers with responsibility for managing the workload of ‘occupational’ drivers. What are the learning outcomes? • Knowledge of the current key legal requirements and key road-risk related issues • • 36 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com The ability to risk assess the interaction of driver with vehicle The skill to integrate these issues into an existing health and safety management system • Principles of risk management • Control measures Course Dates Birmingham What did you think of the trainer? Confident, competent & generous with his knowledge. Lesley Carter, Concord College This course examines ways in which to apply risk assessment techniques and safety management models to the specifics of roadrelated risks. 06 Jan 17 17 May 17 22 Aug 17 11 Dec 17 05 Jan 18 Duration: 1 day Price: £230 (£260 Non-members) + VAT

DSE Assessors & Ergonomic Principles Display Screen Equipment assessments are not only a legal requirement – done correctly they can actually help combat the musculoskeletal disorders, reduced concentration levels and other ill-health effects that are symptomatic of time spent at poorly-designed workstations. Our one-day course incorporates the use of all new technology used within the world today such as tablets, notebooks, laptops and mobile phones. Who should attend? Anyone with line management responsibilities, those who have been appointed as DSE Assessors and those involved in delivering new staff inductions. What are the learning outcomes? • Gain an understanding of the legal framework and of the underpinning ergonomic principles of DSE • Undertake a basic DSE assessment manually and be capable of managing a DSE assessment programme Identify individuals that require more advanced help Identify and manage both complex and basic injuries • • • Manage the return to work process after complex injuries • How to manage individuals that require advance help, including pregnant workers Course content: Principles • • • Liabilities and law • The Health and Safety (Display Screen Equipment) Regulations Ill-health effects • Posture and efficient movement principles • Ergonomic principles • Environmental factors • Equipment requirements • • Practical assessments Strategy for implementation Course Dates Birmingham Edinburgh London Manchester 01 Feb 17 03 Apr 17 15 May 17 13 Feb 17 05 Jun 17 10 May 17 04 Jul 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT London: £288 (£325 Non-members) + VAT 19 Jun 17 11 Sep 17 10 Nov 17 02 Oct 17 05 Mar 18 08 Aug 17 By just taking a few simple precautions, work with DSE can be more comfortable and productive. Health and Safety Executive 37 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Accident Investigation Effective accident investigation is not only a moral and legal duty, it also represents sound commercial sense, as identifying and addressing the root causes of accidents guards against future incidents. Who should attend? People with responsibility for investigating accidents at supervisory level including line managers, supervisors and safety representatives. What are the learning outcomes? • A broad understanding of accident investigation • Readily applicable accident investigation procedures • How to collect, analyse and communicate data • A robust understanding of RIDDOR • An understanding of strategies to ensure the organisation learns from safety failure Course content: • Accident reporting and scope of investigation • Accident investigation techniques • • Stages of accident investigation Practical exercises and case study Edinburgh 10 Oct 17 15 Feb 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT What do you do after an accident? Find out here... Course Dates Birmingham 01 Mar 17 03 Jul 17 08 Sep 17 10 Oct 17 01 Nov 17 01 Mar 18 03 Apr 18 38 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Workplace Transport A workplace transport injury is also likely to be fatal, with over a quarter of fatal injuries to workers involving workplace transport. This occupational safety training course is delivered at your premises, meaning that it can be tailored to your specific circumstances, addressing any problems your organisation faces in this area. Who should attend? The course is designed for managerial and supervisory staff involved in controlling workplace transport issues on behalf of their organisation. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Course content: • Managing workplace transport • • Review of HSE case studies • Applied risk assessment • Monitoring and review • Understand the issues involved in the effective management of workplace transport • • Legal and business issues linked to workplace transport management Identify typical hazards and risks associated with workplace transport • Apply HSG65 principles to workplace transport management • Understanding of how to undertake a “suitable and sufficient” workplace transport risk assessment Developing an effective framework for managing risk How can I effectively manage workplace transport? What are the risks? 39 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

First Aid When it comes to first aid at work, assessments are a legal requirement and training can help you save a life. The skills you learn will enable you to provide first aid assistance in all areas of your life. 39 39 40 40 First Aid at Work First Aid at Work Requalification Paediatric First Aid Emergency First Aid 40 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

First Aid at Work Our Qualsafe accredited courses ensure nationally recognised course quality, saving you time and money, as well as giving you peace of mind. First Aid at Work is a three-day first aid course, providing the practical skills needed to become a confident first aider. Who should attend? The course is intended for designated first aiders. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. How many first aiders do we need? And how many first aid kits? Course content: The content of this three-day in-house first aid course covers the role of the first aider in providing basic life saving first aid, plus workplace health and safety regulations covering the following: • Managing an emergency • Head and eye injuries • Communication and casualty care • Health and safety (first aid) regulations • Asthma • Low blood sugar • Bleeding (minor and severe) • • Resuscitation (adult CPR) • Burns and scalds • • • • Seizures and strokes Chest pains Severe allergic reactions and poisoning Choking (adult) • Shock and fainting • Spinal injuries First Aid at Work Requalification The First Aid at Work Requalification course updates the first aid skills of those who need to renew their First Aid at Work certificate. It covers the contents of the three-day First Aid at Work course and is delivered within your company. The HSE strongly recommends that you gain requalification within a month of your certificate expiring. Who should attend? The course aims to update and refresh your knowledge of the First Aid at Work syllabus, while allowing time for revision and practice sessions in preparation for a written assessment. Upon competition delegates will receive a First Aid at Work re-certification that is valid for three years. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Bone, muscle and joint injuries How do I treat burns? And what about eye injuries?

Paediatric First Aid This two-day paediatric first aid course focuses on emergency scenarios that face professionals looking after young children and infants, including teachers, playgroup leaders, childcare providers, au pairs, nannies and childminders. Who should attend? This paediatric first aid course is for people working with younger children - up to eight years old – or working towards an NVQ in Childcare and Education. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Course content: The three-day paediatric first aid course covers how to deal with accidents and emergencies involving young children as well as adults. The course includes: • The role of the paediatric first aider • Head and eye injuries • Managing an emergency, including CPR • Communication and casualty care • Allergies, heat and extreme cold • Asthma and diabetic emergencies • Poisoning, bites and stings • Bleeding and burns • Bone, muscle and joint injuries What is the role of the paediatric first aider? How can I become one? Emergency First Aid If your risk assessment indicates that first aid training covering emergency protocols only is sufficient for your workplace, this one-day basic first aid course will help you meet your regulatory requirements. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Who should attend? Nominated first aiders in smaller, low risk working environments. Course content: The content of this one-day in-house first aid course covers the role of the first aider in providing basic life saving first aid, plus workplace health and safety regulations covering the following: How do I carry out CPR? What about dealing with choking? • Shock and fainting • Managing an emergency and CPR • Health and safety regulations • Communication and casualty care • Burns and bleeding (minor and severe) • • • Seizures Choking (adult) Unconscious casualty • Choking and seizures • Spinal injuries • Childhood conditions • Treatment of an unconscious casualty 42 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Moving & Handling Manual handling is one of the most common causes of injury at work and causes over a third of all workplace injuries which include work related Musculoskeletal Disorders (MSDs) such as upper and lower limb pain/disorders, joint and repetitive strain injuries. RoSPA has developed courses which offer both practical skills and relevant theory. Objects: 42 43 44 44 45 45 People: 46 47 48 48 49 49 Level 3 Manual Handling Trainers Manual Handling Trainers Requalification Principles in Manual Handling Postural Awareness Manual Handling Risk Assessors Manual Handling Logistics Level 3 Safer People Handling Trainers Level 3 Safer People Handling Trainers Requalification Principles in Safer People Handling Safer People Handling - Haptonomic Foundations Safer People Handling Risk Assessment Safer People Handling Hoist 43 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Level 3 Manual Handling Trainers Delivered by an experienced trainer, this course provides delegates with all they need to know about delivering manual handling awareness training. Who should attend? Course Dates Managers, supervisors, instructors and training officers, safety professionals and those with responsibility for training others in manual handling techniques, with previous training experience. Aims of the course: • To develop knowledge of the rationale behind managing handling risks in the workplace • To develop the learner’s knowledge of the structure and function of the spine, causes of back pain and basic understanding of biomechanics of the spine to provide the under-pinning knowledge for the practical aspect of manual handling • • Skills to translate theory into practices of efficient movement and biomechanical principles by the application to manual handling activities Develop training skills in manual handling to enable delegates to teach/mentor/coach induction and mandatory training that is bespoke to your organisation based on current best practice What are the learning outcomes? • An underpinning knowledge of physiology and up-todate manual handling principles • • Practical advice on manual handling awareness training Certification as a Level 3 Manual Handling Trainer Course duration and assessment: The course will be delivered via flexible distance learning and face-to-face training. All delegates will need to submit a final assessment based on their own organisation in order to receive the Level 3 qualification. On successful completion of the practical and paperless assessments, delegates will be awarded a Manual Handling Trainers certificate, valid for three years. An excellent course. Informative, interesting and enjoyable. Edinburgh Birmingham 11 Jan 17 15 Mar 17 04 Apr 17 25 Apr 17 16 May 17 11 Jul 17 02 Aug 17 23 Jan 17 22 Mar 17 17 Jul 17 London Manchester 16 Apr 17 12 Sep 17 16 Aug 17 05 Sep 17 19 Sep 17 16 Oct 17 06 Nov 17 06 Dec 17 10 Jan 17 14 Mar 18 02 Oct 17 18 Dec 17 05 Mar 18 25 Oct 17 22 Nov 17 Duration: 3 days + distance learning Price: £785 (£840 Non-members) + VAT London: £870 (£950 Non-members) + VAT 44 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Manual Handling Trainers Requalification This course aims to update and further develop existing Level 3 manual handling trainer’s knowledge and skills by introducing them to new theories and practices relating to the subject area of manual handling practices and training. The course will provide learners with an update on legislative changes and practices, that impact on managing manual handling risks and training. Learners will be introduced to a range of ergonomic evaluation tools to enable them to analyse and evaluate manual handling risks and training in their workplace, and validate their practices and decision making. Who should attend? This course is only available to delegates who have completed level 3 Manual Handling Qualification. Course content: • Review of current handling practices including practical work • Update in legislative requirements and best practices relating to manual handling • How to evidence base manual handling What are the learning outcomes? • Be able to apply efficient movement principles in line with best practice • Recognise changes in legislative requirements and best practices relating to manual handling and their implications in practice • Be able to evidence base manual handling practices using different types of evidence Keep up-to-date with new theories. Know the laws. Course Dates Birmingham Edinburgh 09 May 17 08 Aug 17 06 Mar 17 02 Oct 17 04 Dec 17 Duration: 1 day Price: £405 (£450 Non-members) + VAT 45 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Principles in Manual Handling This course provides delegates with foundation knowledge of manual handling and allows them to become a coach within their organisation. Who should attend? This course is suitable for people who want to know essential information about manual handling. Course content: • • • • Introduction to manual handling, including legal requirements Efficient moving principles Unsafe vs. safe handling techniques • The importance of documentation Assessment: On successful completion of the practical assessment, delegates will be awarded a RoSPA Manual Handling Coaching certificate, valid for three years. Practical advice on manual handling awareness coaching • Knowledge and skills to coach other employees within their workplace • Certification as a RoSPA-Approved Manual Handling Coach Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. What are the learning outcomes? • An underpinning knowledge of physiology and up-todate manual handling principles Looking for basic manual handling training? Want some practical advice? Manual Handling Postural Awareness RoSPA’s manual handling safety training course will provide a good grounding in safe moving and handling techniques, as well as an understanding of the risks associated with such activities. Who should attend? All staff. Course content: • Causative factors and types of musculoskeletal injuries • Avoiding musculoskeletal injuries • Manual Handling Operations Regulations • • Principles of good posture and efficient movement principles Practical application What are the principles of good posture? And how do you apply them? 46 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices.

Manual Handling Risk Assessors Provides delegates with all they need to know about manual handling risk assessments. Who should attend? Managers, supervisors, instructors, training officers and safety professionals. Ideally delegates will have attended the Level 3 Manual Handling Trainers course. What are the learning outcomes? • Understanding the positive benefits of manual handling risk assessment • An appreciation of the stresses applied to the body and the likely injuries and impact of poor posture • The use of TILEO mnemonic as an analysis tool and risk evaluation method. Review of the organisation’s risk assessment procedure and associated proforma templates • Tutor facilitated group exercise to undertake risk assessment of a typical workplace activity • Instruction in the use of HSE MAC tool Course content: • The process of risk assessment and the detail of manual handling risk assessment • The structure and function of the spine and the impact of poor posture • Review of manual handling risk assessment procedure Manual Handling Logistics This one-day manual handling safety training course will provide a good grounding in safe moving and handling techniques, as well as an understanding of the risks associated with such activities. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Who should attend? This occupational safety training course is designed for instructors, training officers, safety officers and others responsible for giving instruction in efficient movement principles. Course content: • What is the risk assessment process? What control measures do we need? Duration: 1 day Price: £240 (£270 Non-members) + VAT Edinburgh Assessment • Manual handling risk assessment practical Course Dates Birmingham 28 Mar 17 24 Apr 17 22 Jan 18 25 Jan 17 Principles of loss control • Health and safety law • The Manual Handling Operations Regulations • • • Know the law. And how to apply it. Efficient movement principles Introduction to mechanical aids • Training in manual handling • Theoretical and practical assessment of delegate understanding The structure and function of the spine and impact of poor posture

Level 3 Safer People Handling Trainers Here, the emphasis is on developing consistency of care for residents and clients and the psychological wellbeing of people handling carers. By applying skills and methods taught here, organisations will benefit from more motivated staff as well as improved functional mobility of clients. Who should attend? Managers, supervisors and those responsible for educating others in the moving and handling of people within the health or social care sector. Experience in moving and handling people is essential. Aims of the course? • To provide delegates with the skills and knowledge on how to move people in bed • The skills and knowledge to move people in relation to walking and chair mobility • To recognise emergency situations and plan for the manual handling pertaining to the emergency situation • The skills to provide an evidence base for your safer people handling practice and make you aware of the implications of use in practice • The knowledge and skills of moving a person safely in a passive lift hoist linked to legislation and best practice guidance • To teach induction and mandatory training that is tailored to your organisation based on current best practice Course duration and assessment: The course will be delivered via flexible distance learning and face-to-face training. All delegates will need to submit a final assessment based on their own organisation in order to receive the Level 3 qualification. On successful completion of the practical and paperless assessments, delegates will be awarded a Safer People Handling Trainers certificate, valid for two years. Course content: • • • Legal requirements and documentation Musculoskeletal awareness and the importance of posture Efficient moving principles and unsafe vs. safe handling techniques • Improving your current practice • Certification as a Level 4 Safer People Handling Trainer Course Dates Birmingham 17 Jan 17 14 Feb 17 06 Mar 17 25 Apr 17 09 May 17 Manchester 04 Jul 17 London 07 Feb 17 Edinburgh 27 Mar 17 19 June 17 25 Sep 17 06 Jun 17 25 Jul 17 01 Aug 17 19 Sep 17 03 Oct 17 06 Feb 18 11 Dec 17 26 Feb 18 Duration: 4 days + distance learning Price: £945 (£1,045 Non-members) + VAT London: £1120 (£1240 Non-members) + VAT A very good course, excellent trainer, very knowledgeable and encouraging. Elizabeth Eastham, Safer people handling trainer 06 Nov 17 05 Dec 17 16 Jan 18 13 Feb 18 48 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Safer People Handling Trainers Requalification This course aims to update and further develop existing Level 4 Safer People Handling Trainer’s knowledge and skills by introducing them to new theories and practices relating to the subject area of safer people handling practices and training. The course will provide learners with an update on legislative changes and practices, that impact on managing handling risks and training in a person-centred environment. Who should attend? This course is only available to delegates who have completed level 3 Qualification. What are the learning outcomes? • Qualification All delegates who successfully complete the course will be awarded a RoSPA certificate. Course Dates Be able to apply efficient movement principles in line with best practice • Recognise changes in legislative requirements and best practices relating to safer people handling Course content: • Review of current handling practices • • Duration: 2 days Update in legislative requirements and best practices relating to safer people handling Practical work shop including core handling skills incorporating changes in practice Price: £575 (£620 Non-members) + VAT Birmingham Edinburgh 20 Jul 17 26 Sep 17 08 Mar 17 Find out about legislative changes. How do they affect you? 49 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Principles in Safer People Handling This is an introduction to the safer moving and handling of people in health and social care settings. Who should attend? This course is suitable for people who work in health and social care settings and want to know essential information about safer people handling. What are the learning outcomes? • Course content: • • Legal requirements and musculoskeletal awareness Efficient moving principles and selection and use of moving and handling equipment • The importance of documentation • Emergency situations • Identify the role of relevant legislation and guidelines relating to safer moving and handling and their role as a coach within their organisation • Summarise how the musculoskeletal system can be used effectively to reduce the risk of injury and contribute to efficient and effective moving and handling • Demonstrate safer handling principles and handling methods Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Unsafe vs. safe handling techniques 50 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Safer People Handling Risk Assessment This course is based on the specific risk assessment requirements of the health and social care sectors. Who should attend? Assessment: Those with responsibility for carrying out moving and handling risk assessments. Ideally delegates will have attended the Level 4 Safer People Handling Trainers course. What are the learning outcomes? • A thorough understanding of risk reduction strategies, factors and legal requirements • The ability to explain and demonstrate the principles of risk assessment in a health or social care setting • Knowledge of appropriate equipment purchase based on evaluation and assessment Course content: • Overview of back pain and musculoskeletal injury • Risk factors and legal requirements with respect to moving and handling • An ergonomic systematic approach to risk assessment • People handling assessments and documentation Safer People Handling Hoist Hoists play an increasingly important role in the safe moving and handling of people. Coupled with the growing complexity and diversity of hoists, adequate training is now more important than ever. Who should attend? All those who are required to use hoists to move and handle people safely. Delegates must have attended a safer people handling course. What are the learning outcomes? • Knowledge of current legislation and knowledge of case law impacting on practice relating to use of the hoist • Knowledge of the types of hoists and slings available • The ability to conduct a hoist and sling assessment Note: This course is not covered in the Level 4 Safer People Handling Trainers course. Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Course content: • What are the risks in moving people? And what are the laws? On successful completion of the written assessment, delegates will be awarded a RoSPA Safer People Handling Risk Assessment certificate, valid for three years. Course Dates Birmingham 27 Feb 17 18 May 17 01 Nov 17 26 Feb 18 Duration: 2 days Price: £495 (£550 Non-members) + VAT 1 day requalification course is also available Safety aspects of the hoist • Hoist and sling assessment and selection • Documentation and handling plans • • The importance of documentation Course Dates Birmingham 13 Feb 17 28 Jun 17 09 Oct 17 15 Jan 18 12 Feb 18 Duration: 1 day Price: £240 (£270 Non-members) + VAT 51 Practical workshops incorporating sling fitting and operation of a range of hoists

Machinery Safety Machinery safety is enshrined in UK health and safety law. Those who own or manage engineering and manufacturing firms are responsible for ensuring machine and equipment safety. This includes machine safety training for operatives, initially and then periodically, as well as for their managers. 51 51 52 52 Power Press Tool Setters Abrasive Wheel Setters Abrasive Wheel Instructors Refresher Courses 52 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Power Press Tool Setters It is essential that power presses are properly inspected, tested and maintained as these high-risk machines can inflict serious injury. Adequate training is necessary to meet legal requirements and guard against injury. Who should attend? Power press tool setters and other appointed ‘competent persons’. What are the learning outcomes? • Assessment: A pass or fail assessment concludes the course. Successful delegates receive a RoSPA Certificate of Training. Course Dates Individual practical instruction at a specialist skills centre • Understanding of how to adhere to legal standards • Knowledge of power press mechanisms and safety devices • Understanding of accident causes and preventative measures Course content: • Power press mechanisms and safety devices • Safety in press brakes • Work of the tool setter • Tool design and its influence on safety Abrasive Wheel Setters This course helps employers meet their legal duties, as a schedule of training is a legal requirement for all those who mount abrasive wheels. Practical demonstrations and exercises are at the core of this course. Who should attend? All staff who are required to mount abrasive wheels or who require familiarisation with the regulations. What are the learning outcomes? The ability to set abrasive wheels safely Course content: • • • • • An understanding of the legal requirements behind abrasive wheel safety • An understanding of the requirements of the schedule of training Duration: 2 days Price: £240 (£270 Non-members) + VAT What does the law say? Edinburgh Course Dates Birmingham Meet your legal duties. Guard against injuries. Birmingham 30 Jan 17 20 Feb 17 29 Mar 17 11 May 17 12 Jun 17 07 Sep 17 26 Oct 17 15 Nov 17 19 Feb 18 Duration: 2 days Price: £495 (£550 Non-members) + VAT History of Abrasive Wheels Regulations and legal requirements Hazards arising from the use of abrasive wheels • Methods of marking, storing, handling and transportation Practical demonstrations 21 Dec 16 24 Jan 17 08 Feb 17 04 Apr 17 20 Jun 17 13 Mar 17 22 Sep 17 11 Oct 17 19 Dec 17 23 Jan 18 06 Feb 18

Abrasive Wheel Instructors This ‘train the trainer’ course teaches delegates how to instruct colleagues in the safe use of abrasive wheels. Delegates will learn how to set training objectives, plan for training and decide what training aids to use. Who should attend? All those responsible for training others in the correct methods and techniques of setting and dressing abrasive wheels. Delegates must have attended the one-day setters course. What are the learning outcomes? • Assessment: Theory and practical test evaluating knowledge and understanding of course content. Course Dates Birmingham An ability to instruct colleagues in the safe setting and use of abrasive wheels • The ability to design, implement and evaluate training sessions Course content: • Edinburgh Legal aspects of PUWER and HSG17 that relate to training • Elements of training relating to abrasive wheels • Design, implementation and evaluation of training sessions 20 Dec 16 25 Jan 17 07 Feb 17 05 Apr 17 21 Jun 17 14 Mar 17 23 Aug 17 05 Sep 17 12 Oct 17 20 Dec 17 24 Jan 18 Duration: 2 days Price: £495 (£550 Non-members) + VAT Save money. Train your own inhouse wheel instructors. Refresher Courses Refresher courses in the area of practical skills are essential to prevent poor practices from developing and to keep skills and knowledge up-to-date. Who should attend? Those who have previously completed our Power Press Tool Setters course and our Abrasive Wheel Instructors course. Course Dates Birmingham Edinburgh Call for dates Call for dates 54 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Specialist Courses Many workplaces face particular risks which must be assessed and appropriate safety measures put in place. Here’s where you’ll find a selection of courses that do just that. Running in your organisation, they can all be tailored to the specifics of your workplace, and if you can’t find what you’re looking for, please get in touch as our experienced trainers regularly work directly with organisations to design and deliver courses that are tailored to meet their needs. 54 54 55 55 56 56 Waste Management Asbestos Awareness Confined Space Awareness Legionnaires’ Disease Awareness Work Equipment Permit to Work 55 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Waste Management The number of fatal incidents in the waste and recycling industry is more than ten times the national average and accident rates are four times the national average. This interactive two-day occupational safety training course covers key causes of accidents in the waste management and recycling industries. It will aid the creation of a strong health and safety management system, helping to ensure that the most valuable resources – workers – are protected. Who should attend? This occupational safety training course is designed for instructors, training officers, safety officers and others responsible for giving instruction. Course content: • • Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Principles of accident prevention Legal requirements • Health and safety management systems • Risk assessment • Risk controls and PPE • Workplace hazards - slips, trips and falls • Workplace transport • Manual handling • Health and safety monitoring • Optional theory and practical tests Asbestos Awareness This one-day asbestos awareness training course is a good introduction to asbestos – the single biggest cause of work-related deaths in the UK. Undertaking this course enables organisations to meet their legal requirements when it comes to managing the risks associated with asbestos. Who should attend? This occupational safety training course is designed for instructors, training officers, safety officers and others responsible for giving instruction. Asbestos awareness training is also a good introduction for tradesmen and those working in contractor management, as well as those working in building management, construction, facilities and contracting. Course Dates Birmingham 02 Mar 17 Course content: RoSPA’s asbestos training course will help to ensure that your business complies with relevant legislation, including the Control of Asbestos at Work Regulations 2012. Topics covered include: • • • • • Identifying asbestos: the ‘hidden killer’ Control of Asbestos at Work Regulations 2012 Asbestos health risks Legislative requirements Dealing with asbestos • Emergency procedures • Practical asbestos risk assessments Duration: 1 day Price: £240 (£270 Non-members) + VAT 56 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Protect your workers. Prevent accidents.

Confined Space Awareness A number of people are killed or seriously injured in the UK each year in confined spaces. These incidents occur across a wide range of industries, from those involving complicated machinery through to simple storage solutions. Health and safety training will enable employees working in confined spaces to get the job done safely. Who should attend? This occupational safety training course is designed for instructors, training officers, safety officers and others responsible for giving instruction. Course content: Introduction Have an emergency procedure. Practical exercise Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. • • Scope of the problem • Health and safety law • Confined Spaces Regulation 1997 • • • • Feedback and conclusion Final discussions and questions Legionnaires’ Disease Awareness Legionnaires’ disease is a potentially fatal form of pneumonia which can affect anybody, but which principally affects those who are susceptible to disease because of age, illness, immunosuppression, smoking etc. Organisations need to be sure that they meet the requirements of the revised Approved Code of Practice (ACOP) and guidance – Legionnaires’ disease: the control of legionella bacteria in water systems. Who should attend? The course is intended for those who work in building management, design and maintenance. Course content: What is legionella? Legislative controls • Duty holders and responsibilities • Risk management What are the key legislations? How do I mange the risks? Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. • • • L8 “The Control of Legionella Bacteria in Water Systems” Short exercise to practice principles of risk assessment and controls 57 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Work Equipment The Provision and Use of Work Equipment Regulations (PUWER) states that all work equipment must meet essential safety requirements and safe systems of work must be established. Risks from work with display screen equipment must be assessed and controlled. There are still residual requirements in specific machinery type regulations e.g. woodworking machinery regulations, power press regulations etc. This occupational safety training course will help delegates to understand the requirements of the regulations and enable employers to meet their statutory obligations. Who should attend? The course is intended for those who work in building management, design and maintenance. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Course content: • The hazards and risks arising from the use of work equipment • The hazards and risks associated with the use of electrical equipment and systems operating at mains voltages • The measures that should be taken to minimise the risks Permit to Work Instructions or procedures are adequate for most work activities, but some require extra care. A “permit to work” is a more formal system stating exactly what work is to be done and when and which parts of the work are safe. A responsible person should assess the work and check safety at each stage. Employees undertaking the job sign the permit to show that they understand the risks involved and what precautions are necessary. This occupational safety training course will enable managers to assess the requirements of a particular job or task and ensure that Permit to Work documentation is completed correctly – and that employees undertaking hazardous activities are competent to do so safely. Who should attend? All employers must be aware of the regulations concerning more hazardous work activities, and ensure that they understand their duties and obligations in law. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Course content: Introduction • • Legal responsibilities • Permit to Work (PTW) key players • PTW documentation and practical application of PTW • A short session to cover any outstanding issues 58 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Roles & Responsibilities Whether you’re a company director or a fire warden, your role carries with it certain safety responsibilities. Here, you’ll find the training you need to help you do your job efficiently and effectively. If you can’t find what you’re looking for, please get in touch as our team of trainers will be happy to work with you to develop a course that meets your needs. 58 59 60 61 61 62 62 Director Involvement in Health & Safety Behavioural Safety Implementation Safety Representatives (Employee Consultation) Senior Management Involvement Management Essentials Construction, Design & Management Safety Fire Wardens 59 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Director Involvement in Health & Safety The Corporate Manslaughter and Homicide Act 2007 was a landmark in law. Health and safety is now accepted as a board level corporate performance issue, an important dimension of corporate social responsibility on which organisations should report to their stakeholders. This course will enable delegates to gain an understanding of a director’s role in agreeing and driving forward health and safety strategy. Who should attend? Directors, governors, trustees, officers and their equivalents in the private, public and voluntary sector. What are the learning outcomes? • • Course Dates Birmingham London Knowledge of the essential principles of planning for health and safety, and the importance of this topic as a corporate governance issue The ability to understand the requirement that health and safety issues need to be addressed competently and systematically • How to balance the health and safety equation within the business Course content: • 14 Mar 17 01 Sep 17 09 Jan 18 18 July 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT 02 Feb 18 13 Mar 18 The board has a legal duty. Not to mention a moral duty. Core actions required at board level • How to deliver the health and safety message • Monitoring and reviewing health and safety issues • Review of case studies – inputs, outputs and outcomes • Review of the new 2016 sentencing guidelines 60 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Behavioural Safety Implementation Error plays a significant part in nearly all accidents. Understanding errors, whether in violations, mistakes or lapses and how they combine with other workplace factors is key to improving health and safety management. This course will provide delegates with practical guidance on instigating a sustainable change in workplace behaviour. Who should attend? Those seeking to gain a clear and practical understanding of how effective behaviour change can be achieved to promote a positive health and safety culture. What are the learning outcomes? • An understanding of the psychology of behaviour • The ability to describe and apply the key theories which relate to effective behaviour management and the skill to explain the importance of managing workplace consequences • Development of leadership and coaching skills • • The skills to develop a tailored behavioural strategy The ability to develop strategies to move organisational cultures to challenge unsafe acts Avoid the ‘safety plateau’. Take managing safely to the next step. Course Dates Birmingham 04 Jan 17 07 Jun 17 16 Nov 17 03 Jan 18 Duration: 2 days Price: £495 (£550 Non-members) + VAT Course content: • The psychology of behaviour • Management’s role in an effective behaviour change process • Achieving successful integration 61 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Safety Representatives (Employee Consultation) This course has been developed to provide an understanding of the benefits of well-run safety committees and properly motivated safety representatives contributing to a positive safety culture. Who should attend? Newly-appointed or existing trade union/non-trade union representatives and members of safety committees. What are the learning outcomes? • An understanding of the role of safety/employee representatives and the safety committee • Knowledge of the legal requirements for health and safety, including criminal and civil liabilities • Awareness of the employer’s requirement to consult employees • A thorough understanding of the need for accident reporting and investigation • How to analyse hazards and risks in the workplace • How to make a positive contribution to the continuous improvement of workplace health and safety Raise standards throughout the workplace. Not just in health and safety. Duration: 2 days Price: £495 (£550 Non-members) + VAT Course Dates Birmingham Manchester 24 Jan 17 02 Feb 17 23 May 17 07 Feb 17 13 Jun 17 18 Jul 17 19 Oct 17 23 Jan 18 06 Feb 18 62 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Senior Manager Involvement Available in your organisation, this one-day course will help you gain the strategic vision required to incorporate the management of safety and health into the successful operation of your organisation. Who should attend? Senior managers and directors with responsibility for setting and reviewing health and safety policy and for providing resources for achievement of such policy. Course content: • • • • Assessment There is no formal assessment, however, all delegates who successfully complete the course in full will be awarded the RoSPA certificate of training. Course Dates and Fees Financial benefits of health and safety management Legal responsibilities of senior management Best practice in health and safety management Syndicate exercise Management Essentials Available in-company, this essential course will enable you to reach a large number of employees at low cost and with little disruption to your everyday activities. Who should attend? Senior managers and directors with responsibility for setting and reviewing health and safety policy and for providing resources for achievement of such policy. Course content: • Assessment There is a 30-minute written assessment at the end of the course. Course Dates and Fees Principles of accident prevention • Risk assessments and legal requirements • Improving health and safety performance • Health and safety management systems and monitoring • Accident causation and reporting This is an in-company course delivered within your organisation. Please contact us for dates and prices. This is an in-company course delivered within your organisation. Please contact us for dates and prices. 63 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Construction, Design & Management Safety This occupational safety training course provides delegates with an understanding of the new Construction, Design and Management Regulations 2015. It offers guidance on planning and designing for health and safety within construction projects and the roles and responsibilities encompassed within the CDM Regulations. Course Dates Birmingham Edinburgh Who should attend? Those who manage or are involved in construction and demolition-related projects, either directly or via contractors. Course Content • • 03 Mar 17 07 Apr 17 23 Oct 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT Fire Wardens Businesses are recognising the importance of having fully-trained fire wardens as part of their emergency evacuation strategy and our health and safety training course is a comprehensive solution. It is a proactive approach to occupational health and safety management because fire wardens can identify fire hazards and dangers before a fire occurs. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Who should attend? It is suitable for people with responsibility for fire safety, such as fire wardens and fire marshals, as well as line managers, supervisors and safety representatives. Course Content • The main measures that should be taken to minimise fire risks • • • Basic principles of heat transmission and fire spread • Common causes and consequences of fires in the workplace Legislation and fire risk assessment requirements Fire detection, fire warning and fire fighting equipment • Requirements for fire plans • Emergency evacuation procedures 17 Jul 17 03 Nov 17 • • Provide delegates with an understanding of the legal requirements of the CDM Regulations Details the importance of planning for and designing for integrated safety management within construction projects Enables delegates to recognise the consequences of not managing safety within construction and design activities Offers guidance on the roles and responsibilities of key duty holders, including clients, CDM co-ordinators, designers, principal contractors and sub contractors • To apply knowledge gained to a typical CDM project through workshop-based activity What’s your evacuation plan? Does everyone know it? 64 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

65 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

66 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Audit & Consultancy Safety Audits 67 71 72 73 72 73 73 Quality Safety Audit (QSA) Triple A Audit OHSAS 18001 Compliance Audit Independent In-house Audit Health & Safety Review (HSR) Safety Audit Cloud Software Managing Occupational Road Risk (MORR™) Review & ISO 39001 Managing Health, Safety & Wellbeing 74 74 74 75 75 75 75 75 76 77 79 80 81 Policy & Procedure Review Consultancy Packages Ongoing Support Package Directors’ Services Training Needs Analysis Accident Investigation & Expert Witness Stress & Violence in the Workplace Contractors’ Safety Course Development Risk Assessment Services Road Safety Engineering Water, Leisure & Play Safety Consultancy for Schools & Colleges 67 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Safety Audits A good health and safety record is a competitive advantage and a reflection of management strength. By auditing current performance, informed decisions can be made, actions prioritised and resources allocated. Furthermore, regular audits of safety performance will lead to a culture of continuous improvement. Why should employers be interested in safety auditing? Senior managers and directors with responsibility for setting and reviewing health and safety policy and for providing resources for achievement of such policy. An audit is defined by the HSE as: “The structured process of collecting independent information on the efficiency, effectiveness and reliability of the total safety management system and drawing up plans for corrective action.” HSE. To identify the most effective way to bring about improvement in the management of health and safety within an organisation, it is important to know the starting point. Strengths and weaknesses will be identified and appropriate solutions to promote improvement can be devised. The principle of auditing has been established for a long time in both financial management and quality assurance. The importance of audit as a tool in safety management was recognised by Desmond Fennel, QC, who, in his report on the King’s Cross disaster, stated: “It is essential that a system should be devised whereby safety of operation can be the subject of audit in the same way as efficiency and economy. If the internal audit has become a yardstick by which financial performance is measured only by such a tool can the board, and hence the general public be satisfied that all aspects of safety are maintained at the right level.” The pattern of health and safety legislation is quite clear since the introduction of the Management of Health and Safety at Work Regulations in 1992, amended in 1999. Employers are required to create safety management systems which need to be supported by documented procedures if they are to be effective. To test how effective the system is a thorough audit has to be conducted. Effective and efficient management of an employer’s legal obligations will ensure that valuable resources are not wasted on the wrong solutions and ensure that legal compliance can be achieved. RoSPA is ideally placed at the forefront of safety and currently sits on the panel advising on the proposed new ISO 450001 standard. 68 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

RoSPA offers a broad range of audits so there is always something to suit your organisation – regardless of risk profile, sector, size or stage of health and safety management. Quality Safety Audit (QSA) Triple A Audit OHSAS 18001 Compliance Audit ISO 39001 Managing Occupational Road Risk (MORR™) Review Independent In-house Audit Audit Answer Software Health and Safety Review Safety Audit Cloud Your own audit system conducted and verified by an independent RoSPA Consultant. Stand alone safety auditing software for use by your own in-house audit personnel. An ideal first audit for any organisation, or part of an ongoing audit cycle for smaller organisations. Our new web-based audit system which is for use by your own in-house audit personnel. Quality Safety Audit (QSA) Effective health and safety auditing not only provides the legal framework for compliance, it also lays the foundations for continuous safety improvement to enhance competitive advantage. Our Quality Safety Audit (QSA) is a unique quantitative, flexible audit system that can be tailored to suit the risk profile of your organisation, which will reduce both costly accidents and your insurance premium. RoSPA can assess your health and safety management system against OHSAS 18001:2007 requirements; then if we’re satisfied that you comply we’ll issue a Certificate of Compliance. In addition, our unique added value service means that if you do not satisfy the criteria on your first attempt, we work with you to achieve compliance by telling you exactly where you are going wrong, and helping you put it right. We can also provide an OHSAS 18001:2007 Certificate of Compliance as part of a Quality Safety Audit (see p.30 for details), as well as ISO 39001 (see p.72 for details). This integrated approach can save organisations seeking a full management system audit both time and money. The main features of QSA: • Measures performance against the guidance of HSE, BSI, OHSAS and ISO 39001 • The results provided are quantitative to facilitate benchmarking • Encourages progressive improvements in health and safety • Embodies the principles of risk management which have formed the basis of legislation, and therefore tests compliance • Supported by the training and management development resources of RoSPA • • Follows the principles of auditing set down in ISO 19011:2002 for quality auditing Follows the principles in the new ISO standard – ISO/ DFIS 39001:2012 • RoSPA will be ready when ISO 45001 comes into effect to ensure that the service is to the standard 69 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com RoSPA’s flagship QSA audit is uniquely flexible and tailored to meet the needs of your organisation. It follows HSE guidance for best practice and can include OHSAS 18001 compliance. A modular audit that allows you to start with your chosen level, then pick and choose which areas you want to be examined; from policy and procedures, MORR™ Review, OHSAS 18001 and many more. A compliance audit to determine whether your organisation complies with this standard. Should there be any shortfalls, this service advises how best to remedy them. ISO 39001 is a new standard which covers Road Traffic Safety (RTS) management. Achieving the standard requires the development and implementation of an appropriate RTS policy, development of RTS objectives and action plans. An ideal starting point from which to identify any risks relating to driving for work that the organisation faces, the measures already in place and what further action is needed.

Why choose QSA? QSA Awards QSA with its training, consultancy and user support network provides employers with the lifeline they will require if they are to survive the radical changes still taking place in the world of safety management. There are no short cuts or easy options for employers, but right from the very first audit, the information will be available to enable the path to success to be identified. How the system works? The audit examines an organisation’s safety management system against the elements listed in HSE guidelines for best practice and BS 8800 and incorporates the clauses of OHSAS 18001. The question set leads the auditor through a detailed examination of both documented procedures and the way activities are actually being controlled in practice. The use of pre-set questions enables an audit team to operate at different sites and at different times and still come to comparable conclusions with regards to the management of health and safety. A numerical score is allocated to each question and all the points are awarded for a yes answer, but none for a no answer, so reducing the subjectivity in scoring. The points awarded reflect the degree of importance of the question. A total score is obtained for each element and this is used to calculate a score which represents the overall performance of the organisation. This score is called the health and safety performing rating. Under the heading of Organising, the Audit examines the way in which responsibilities within the safety management system have been allocated to policy makers, planners and implementers and that there is supporting documentation for these activities. In essence, the QSA system adopts the HSE guidelines for best practice as its base. Procedures which describe how an organisation can meet the required performance standards fall into the main categories described in these guidelines for best practice. Those which describe how the organisation will develop its safety culture under the heading of the four Cs: • Control • Co-operation • Communication • Competence Those which describe how the organisation will control risks and relate to: • To provide an incentive for the use of the QSA system and to recognise levels of achievement in health and safety management, there is the option of inclusion in the RoSPA QSA Award scheme in which many organisations have chosen to become involved. There is no pass or fail in QSA, rather the system reveals levels of performance in managing health and safety effectively. Corporate planning, with the setting of objectives for the organisation • Operational planning, centered around the assessment of risks and the setting of control measures In addition to addressing the risk assessment process in its own right, QSA also examines performance in ten key sets of risk control issues, focused on specific legislation and selected from a library of question sets to reflect the activities and risk profile of your organisation. 70 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Route to QSA It is essential that the QSA audit is carried out by a competent auditor and therefore there are two methods, the first is through consultancy and the second is through training of an auditor within your organisation. In-house trainer Our QSA Approved Audit Training course will train a member of your organisation to become your in-house auditor. Once your employee has satisfied the required standard they are deemed competent to carry out an audit for their organisation. For more information about this course, please see p.30. Training Open QSA course In-company QSA course (viability depending on number of delegates) Awards Initial audit within own organisation submitted to RoSPA RoSPA moderation of auditor competence Approved Auditor Status granted by RoSPA (valid for 2 years) Further audits – second and subsequent submissions to RoSPA every 2 years RoSPA remoderation of auditor competence Optional application for QSA Award Levels 1–5 RoSPA verification of Award Level at client’s site(s) – If carried out by our internal auditor Confirmation and issue of QSA Award Level Certificate (valid for 2 years) Percentage score required to achieve each Award Level Level 1 30% for each subsection of the audit Level 2 45% for each subsection of the audit Level 3 60% for each subsection of the audit Platinum – Level 4 70% for each subsection of the audit 71 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Consultancy RoSPA’s consultants are Chartered Members of the Institution of Occupational Safety and Health (CMIOSH) and OSCHR Registered. As a consequence, they are ideally placed to provide consultancy support to your organisation. Their combined experience, qualifications and teaching skills have earned them a reputation for excellence and a loyal client base. Consultancy RoSPA consultant – Independent External Audit + Optional application for QSA Award Levels 1–5

QSA Awards The RoSPA QSA Awards Scheme recognises levels of achievement of health and safety management and helps facilitate continuous improvement and benchmarking. There is no pass or fail in the QSA Awards Scheme. However, the worthy achievement of obtaining Platinum and Diamond Levels 4 & 5 is rewarded via both the opportunity to attend the annual RoSPA Occupational Safety Awards presentation to collect your trophy directly from RoSPA’s President and senior management to enjoy a prestigious evening dinner. There is also the opportunity to enter RoSPA’s main Occupational Safety Awards scheme, which is the longest running and most highly respected scheme of its type. Overview of QSA Audit • Lower Insurance Premium Flexible audit system that can be tailored to meet your organisation’s unique needs • Measures performance against the guidance of the HSE, BSI, RoSPA’s unique OHSAS 18001 service and ISO 39001 service • The results provided are quantitative to facilitate benchmarking and encourages progressive improvements in health and safety • RoSPA’s auditing software can be used to facilitate quick, efficient and in-depth safety auditing • Embodies the principles of risk management which have formed the basis of legislation and therefore tests compliance • It follows the principles of auditing set down in ISO 19011: 2002 for quality/environmental auditing In addition, recipients of the Platinum and Diamond Level QSA Awards will find their achievements recognised by AIG Insurance. AIG Europe Limited endorsement: AIG Europe Limited recognise good H&S management standards and we reflect this in the premium quoted for those customers who achieve level 4 (or above) of the RoSPA QSA system. 72 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Triple A Audit This new Triple A Audit is ideal for all organisations, regardless of size or sector, that require an assessment of the effectiveness of their management of safety and health. This audit is a unique and flexible system that can be tailored to suit your organisation and can be conducted within separate modules as you require. The main features of Triple A Audit: • Flexible modular audit that causes minimum disruption within your organisation • Measures performance against the HSE guidance of best practice – Plan, Do, Check and Act • Encourages progressive improvements in health and safety • Embodies the principles of risk management which have formed the basis of legislation and therefore tests compliance • Supported by the training and management development resources of RoSPA • Follows the principles of auditing set down in ISO 19011:2002 for quality auditing Overview of Triple A Audit • Why choose Triple A? Triple A Audit is a flexible audit that allows organisations to conduct an in-depth audit over a selected time period. The audit will recognise levels of strengths and weaknesses within the different areas and will enable your organisation to manage your health and safety effectively. Triple A Audit is a system that ensures that its users are keeping pace with the new demands being placed upon them within the current climate. The audit is a flexible modular audit which aims to cause minimum disruption within your organisation and allows you to prioritise your key areas that need reviewing. A flexible audit system that can be tailored to meet your organisation’s unique needs • Embodies the principles of risk management which have formed the basis of legislation and therefore tests compliance • Measures performance against the HSE guidance of best practice and the key elements of quality auditing, Plan, Do, Check and Act • Follows the principles of auditing set down in ISO 19011:2002 for quality/ environmental auditing The elements of the Triple A Audit are shown on the following pages. 73 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

OHSAS 18001 British Standard OHSAS 18001:2007 is the stamp of approval required by many organisations to demonstrate commitment to health and safety, which can improve your business. RoSPA can assess your health and safety management system against OHSAS 18001:2007 requirements; then if we’re satisfied that you comply we’ll issue a Certificate of Compliance. In addition, our unique added value service means that if you do not satisfy the criteria on your first attempt, we work with you to achieve compliance by telling you exactly where you are going wrong, and helping you put it right. We can also provide an OHSAS 18001:2007 Certificate of Compliance as part of a Quality Safety Audit (see p.30 for details). This integrated approach can save organisations seeking a full management system audit both time and money. ISO 39001 Compliance Achieving ISO (International Organisation for Standardisation) certification is critical for many businesses in terms of winning new contracts, retaining existing ones and improving company perception. ISO 39001 is a new standard which covers Road Traffic Safety (RTS) management. Achieving the standard requires the development and implementation of an appropriate RTS policy, development of RTS objectives and action plans. This new standard builds on the foundation of Management of Occupational Road Risk, developed by RoSPA. RoSPA can assess your organisation for ISO 39001 compliance as an additional option with the MORR™ Review (p.90). If the consultant is satisfied that you comply we’ll issue a Certificate of Compliance. In addition, our unique added value service means that if you do not satisfy the criteria on your first attempt, we work with you to achieve compliance by telling you exactly where you are going wrong, and helping you put it right. Health & Safety Review This unique advisory service is ideal for small and medium size organisations that require an assessment of the effectiveness of their management of safety and health. The Health and Safety Review, which aligns with HSE’s new guidance on ‘managing for health and safety’, assesses policy, organisation and arrangements, creates an outline risk profile and uses this information to formulate a prioritised action plan with recommendations and a route map to help you move forward. This review is an extremely flexible service that can focus on any health and safety topic area, depending on your organisational objectives or on the recommendations and experiences of the RoSPA Consultant. There is no set delivery timeframe as this service is entirely driven by the needs of the client. The Review is designed particularly to enable directors to assess the effectiveness of their health and safety management systems as part of meeting their duty of care as outlined in the Health and Safety Executive/Institute of Directors’ Guidance INDG 417. 74 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Independent In-house Audit RoSPA’s Independent in-house audit combines your own audit system with the benefit of it being verified by an independent RoSPA Consultant. This unique approach allows you to take your existing in-house audit system to the next level. You combine the benefits of the audit system that you have developed to meet your specific needs and which enjoys uninterrupted benchmarking, with the advantages of using a third-party RoSPA auditor. This audit will provide an independent, external viewpoint – considered best practice by the Health and Safety Executive and typically viewed by stakeholders as being of higher value. Safety Audit Cloud Software Our new web-based Safety Audit Cloud system is a standalone software package for use in your own workplace. This software is ideal for all organisations, regardless of size or sector and is extremely flexible. The main features of the Safety Audit Cloud: • You can manage your reports from anywhere within the world • Audits can be conducted on a number of different platforms such as tablets or anything that uses a web browser • Reliable and can access 24 hours a day • Information is stored on a database so you can review and previous audits and benchmark against other sites or previous audits • Overdue or outstanding actions will be chased via the software • The user and management will be able to understand the audit findings For more information about this software, please visit our website or call our trained advisors. Managing Occupational Road Risk (MORR™) Review MORR™ Review, an ideal starting point from which to identify any risks relating to driving for work that the organisation faces, the measures already in place and what further action is needed. The MORR™ Review will generate effective recommendations to reduce your road accidents and costs. A RoSPA consultant will spend time with your organisation, assessing existing systems, policies, procedures, control measures and documentation to build an accurate picture of the existing accident risk and safety performance of your fleet and drivers. For more information about this service please see p.85. 75 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Managing Health, Safety & Wellbeing Health & Safety Policy and Procedure Review Safety policies are dynamic documents and therefore must be reviewed and revised on a regular basis to take account of any changes in the law or in working procedures. We can identify what policies you need, write bespoke policies accordingly or review and amend existing ones. You may need specific policies and procedures relating to high-risk areas of the business, such as legionella and asbestos, or to key legislative requirements such as the Working Time Regulations. Again, these are all areas where RoSPA can help. Consultancy Packages All organisations with five or more employees are required by UK law to have a written comprehensive health and safety policy, appropriate risk assessments for hazards and access to health and safety advice. RoSPA’s new consultancy packages can provide organisations with a number of different health and safety services and advice when required. You can purchase one, three and five day packages to utilise within one calendar year. RoSPA’s team of highly-experienced trainers and consultants deliver a host of consultancy solutions to all types of organisations. All RoSPA consultants hold CMIOSH status and most are fully accredited members of several professional bodies. Their combined experience, qualifications and teaching skills have earned them their reputation for excellence and a loyal client base. Ongoing Support Package Whether you’re seeking a safety professional to manage your entire health and safety function, or an addition to an existing team, RoSPA’s Retained Consultant service can provide all the help you need, when you need it. A flexible, cost-effective solution, access can be from one day per week, to full-time on an interim basis, to cover staff absence, or anything in between. You choose the level of support you need. 76 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Directors’ Services RoSPA has developed a unique range of tailored consultancy packages – including high-level briefings at board level, one-to-one reviews with key individuals and facilitation of benchmarking or advice on showcasing good practice. Training Needs Analysis This review service is designed to help ensure you get the most from your training budget. A RoSPA consultant will review existing methods for identifying and addressing health and safety training needs and outline an action plan for future improvements. They can also work with you to help implement this action plan. Accident Investigation & Expert Witness RoSPA’s Accident Investigation support service has been designed to help you ensure that a thorough and unbiased investigation takes place that explores all lines of enquiry and results in a prioritised remedial action plan designed to minimise the likelihood of similar accidents happening again. Stress & Violence in the Workplace RoSPA can assist organisations to evaluate and enhance their management of stress and violence at work by providing a consultant to carry out a comprehensive audit of procedural arrangements against current best practice and the degree to which these standards are achieved in practice. A full and comprehensive report will be produced that will describe the current situation and include a draft action plan of how current arrangements can be enhanced. Subsequent to receipt of the audit report and adoption of a remedial action plan, RoSPA’s consultant can, if required, support its systematic implementation as well as verifying by audit that objectives have been met. Contractors’ Safety Increasingly, companies are contracting out not only specialised work, but often some core activities to independent contracting companies in various sectors. In order to comply with legislation and demonstrate due diligence, companies need to ensure that contractors are suitably selected and controlled. RoSPA can provide assistance in this area, from advising on the selection process and developing management controls, to carrying out detailed health and safety management audits of potential or existing contractors to help clients ensure that contracted work is carried out in a safe and diligent manner. 77 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Course Approval As one of the UK’s main providers of health and safety training courses, we can approve your existing training courses. We can also help you develop new courses. There are many benefits of getting your course approved by RoSPA. Once approved, courses can be delivered under the prestigious ‘RoSPA Approved Course’ banner, a powerful symbol of quality. The thorough review process that precedes approval gives you peace of mind that your courses have been independently assessed and deemed to embody best practice. How do you get a course approved? There are two routes to course approval. 1. Classroom based courses: This is a comprehensive service which covers the course materials and actual delivery of the course, and leads to ‘RoSPA Approved Course Delivery’. It combines a desktop review of your course syllabus and related materials in addition to on site observation of your trainer in action, providing you with the most thorough assessment of all aspects of your course and its delivery. 2. E-Learning: Reviews each element of the e-learngingexperience. Approval of your e-learning courses leads to ‘RoSPA Approved E-Learning Course’. Both routes include an approval report which will outline any areas for improvement. Course Approval is awarded at RoSPA’s discretion – some proposals for approval may not be considered. Course Approval is granted on an annual basis. Re-approval is not granted automatically and requires thorough checks of all materials. How can RoSPA help to develop a new course? As an alternative, you may be interested in RoSPA’s Occupational Safety and Health Course Development Service, whereby we design a course syllabus and craft the course materials to meet a particular training requirement within your organisation. Selected members of your organisation can then run the course to train other employees. We will deliver the initial course to the internal trainers and will then approve it on an ongoing annual basis. This is an extremely cost-effective training solution. It means that you do not have to compromise on the quality of your internal courses, despite limited budgets, awkward shift patterns and multiple locations. National Core Competence Benchmark Moving forward, all RoSPA approved courses will be eligible for free entrance on to Course Compare, as the aforementioned controls mean that by dint of being granted RoSPA Course Approval, courses will therefore also meet the standards required for entrance in the knowledge category. Course Compare is an independent, not-for-profit national database designed to improve transparency in the sector by facilitating informed training decisions. We support it as we believe it has the potential to help raise standards, and it’s also supported by a number of trade associations (BISCs, IPAF, Asset Skills, ECA, LEEA, SAFed, BCSA, FMA, PSMA, Hae and Aitt), who in turn promote it to their members. The potential for increased visibility means that hopefully you’ll consider free of charge eligibility for inclusion a useful benefit to our courses approval service. Visit our website for full details of the steps involved in Course Approval. 78 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Risk Assessment Services We can help you meet your legal duty to carry out ‘suitable and sufficient’ health and safety risk assessments. Whether you’d like assistance with the key risk assessment foundation – spotting hazards or just want an onsite transport or noise assessment, we can help. Hazard Spotting The first step towards ‘suitable and sufficient’ risk assessments. A CMIOSH consultant visits your site to conduct a thorough assessment of all workplace safety hazards. This will include identifying priorities, discussing controls and advising on reporting mechanisms. On-site Workplace Transport The second-biggest cause of accidents at work. An independent review of vehicle movement and operations across a site. Looks at ways to reduce risks by segregating pedestrians from vehicles throughout the workplace. Culminates in an onsite de-brief and the production of a bespoke action plan detailing how working areas can be improved. Noise Assessments RoSPA’s noise assessor will identify noise hazards and establish whether the lower and upper exposure action values are being exceeded. They will also estimate the personal daily noise exposure of employees and identify measures required to eliminate or reduce risk, control exposure and protect employees. Results are analysed and presented to incorporate immediate and future actions. The RoSPA consultant will also make recommendations on the selection of appropriate engineering controls, hearing protection programmes, health surveillance and PPE. Dust Assessments Under COSHH Regulations, employers must assess and appropriately manage any risk to employee ill-health occurring from exposure to hazardous materials. A RoSPA consultant will visit your premises in order to act as the ‘competent person’ required to assess workplace dust exposure levels. The consultant will assess exposure levels for individuals and carry out background monitoring. Following analysis they will report on exposure levels, legal compliance and suggested control measures. Exposure to dust is associated with ill-health, including respiratory and cardiovascular illness and mortality. Local authorities are increasingly including dust monitoring as a planning requirement. Conducted by a fully competent noise assessor, recognised by the Institute of Acoustics. Ensures you are fully compliant with the recently-lowered legally acceptable noise levels. “Essential ground work to assist with the risk assessment process.” Rob Burgon, RoSPA’s Workplace Safety Manager. A Health and Safety Executive Key Issue. Based on HSG136 and other key principles. 79 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Fire Risk Assessments Designed with the advice of a senior fire service professional. A RoSPA consultant will assess a broad range of risk factors including sources of ignition, means of escape, warning systems and risk to personnel. Using quantitative measures combined with a qualitative review, they will make clear the significance of any risks found. During consultation, an initial action plan can also be developed to facilitate change if needed. This is a highly flexible service. Users can add further risk factors to the assessment where they may apply. Display Screen Equipment Assessments RoSPA consultants can offer assistance ranging from an audit of computer workstations, through to the development of suitable policies and procedures, to assessment of individual workstations and the training of computer users in correct working methods and posture. Moving and Handling Assessments Manual handling and people handling risk assessment services. The RoSPA consultant can work with you to review the content, quality and effectiveness of your current manual handling risk assessments. They will facilitate the completion of any additional risk assessments identified and will provide records of the assessment to facilitate future reviews and assist in the communication of hazards, risk level and compliance of control measures within your organisation. Lone Working Assessments RoSPA consultants can carry out a comprehensive assessment of the procedural arrangements for the management of lone working against current best practice and the degree to which these standards are achieved in working environments. A comprehensive report will describe the current situation and a draft action plan will outline how arrangements can be enhanced. If required, the RoSPA consultant can support the systematic implementation of the action plan. Safety Assessments If you can’t find what you’re looking for, call us and we’ll work with you to find a suitable solution. Employers are legally required to ensure that they have appropriate arrangements in place to help lone workers identify and avoid risks. Back injuries can affect all people in all job roles and all industry sectors. RoSPA can shape, advise and even approve your organisation’s manual handling training. RoSPA has specialist expertise in the moving of people as well as objects. Ensures your organisation complies with specific legislative and best practice requirements and thereby protects your staff from adverse health effects. In the event of a serious fire incident, prosecution proceedings could be brought against those found to have carried out an insufficient fire risk assessment. According to the Fire Protection Association 77% of businesses experiencing a major fire never fully recover. 80 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Road Safety Engineering Road Safety Engineering This is a two-week residential course comprising of lectures in the first week and practical work in the second. This course is aimed at all those who require a solid, comprehensive understanding of the theory and practice of road collision investigation and prevention. This course is also offered in modular format for those delegates not wishing to spend two consecutive weeks away from work. What will they learn? • The theory underpinning collision investigation • National and local road safety policies, accident causation, accident data • Accident investigation, site and route solutions, areawide studies, safety audit • Prevention techniques and the ‘hands-on’ ability to put these into practice Delegates work in teams during the second week to investigate and analyse a real-life case study and design an appropriate remedial programme. Each team produces a written report and a presentation on the final day of the course. Road Safety Engineering Consultancy We also offer a wide range of road safety engineering consultancy services that can be tailored to your organisation. Advanced Road Safety Engineering Who should attend? This is a two-day residential course. This fits with the Highways Agency national requirement for Road Safety Auditors to undertake two days CPD each year. Topics covered: • Workshop comparing design standards and collision records to define ‘safety problems’ • • • • Collision investigation of a key research issue - workshop looking at data to determine whether safety auditors are ‘getting it right’ Safety issues for people with sight impairment including site visit to shared space with a registered blind person Current issues in road safety audit, including a review of recent criticisms of the way in which some safety audit reports are being written Safety audit visit and report writing workshop reports are being written The course is also suitable for any road safety professionals who wish to enhance their knowledge of road safety engineering issues. Ideally, candidates will either have attended the two week RoSPA Road Safety Engineering Course, or will have worked in this field for at least two years. Learning environment: • A space where delegates and tutors can share information in an open and relaxed manner • A forum where delegates can improve their knowledge and skills in recent road safety engineering issues • Participation in a range of challenging workshops where delegates are stretched in the application of their road safety engineering and audit skills The course is designed for qualified Road Safety Auditors who wish to gain their annual two days of CPD required throughout the UK in order to continue to undertake audits on trunk roads and motorways.

Water, Leisure & Play Safety In-Company Training RoSPA’s leisure safety department regularly tailors its well established training packages to meet specific clients training needs. Our experienced and qualified trainers specialise in water and leisure operations, looking at both public and employee safety issues. Our training is always practically based, using real case studies and up-to-date issues to motivate and educate the delegates. Consultancy RoSPA’s leisure safety consultancy provides pragmatic and effective advice for managers of activities held internally and in the natural environment. Our services cover all water and leisure activities, including site management, facility design and development, inspection, audits and accident investigations. Safety Audits Audits and reviews can be undertaken for visitor and user safety at: • Lakes and rivers • Brownfield development sites, including dockland areas • Marinas, water sports and outdoor activity centres • Beaches • Landscapes and ornamental water features • Hotels in both the UK and abroad • Type 1, 2 and 3 swimming pools • Leisure complexes • SUDS (Sustainable Urban Drainage Systems) • • Play Safety RoSPA Play Safety Services include: • Post-installation inspection of new play areas, games areas, skateboard areas, BMX tracks and open spaces where children may play • Annual inspections of all, or any of the above • Risk assessment for risks to users as required by the Management of Health and Safety at Work Regulations of any of the above • Play value assessment • Life expectancy estimations of equipment Evaluation of LAP/LEAP/NEAP categories of play areas Disability access assessments, either for site access or evaluation of play equipment • Impact absorbency tests • Risk assessments of recreation grounds, playing fields, parks and open spaces • • • Quarterly operational inspections of play areas Pre-installation advice on plans Production of play strategies • General consultancy services • Expert witness reports • RoSPA Safety Awards and Conference • Expert opinion RoSPA’s Play Safety department 82 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Consultancy for Schools & Colleges RoSPA has a range of services to assist schools and colleges to ensure their facilities and services are as safe as necessary: • Health and safety audits – see p.67 - p.74 • Health and safety risk assessments – see p.77 - p.78 • • • Sport, leisure and water facilities safety – RoSPA has specific expertise in leisure and water safety. This includes sport and leisure facilities which are open to the general public Safety evaluations – these can be undertaken for customer and staff safety Safety reviews – a follow up service for clients that have previously undertaken an evaluation • Desktop reviews – an assessment of your organisation’s current documented health and safety policies and safety operating systems • Accident investigation and expert witness reports • Advice and assistance when developing new leisure facilities • Safety and risk education – we can help either by training your colleagues on how to effectively teach safety to students or deliver safety and risk training directly to students • Managing health, safety and welfare – whether you need assistance writing health and safety policies or would like your own training courses 83 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

1 3 5 2 4 R 84 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Fleet Safety Fleet Management 84 Overview 85 86 87 88 89 89 90 MORR™ Review ISO 39001 Compliance ISO 39001 Foundation & Implementation MORR™ Course Collision Investigation Driver Behaviour: A Line Manager’s Role Grey Fleet Management Risk Assessment & Online Solutions 91 Licence Verification 91 92 Online Risk Assessment E-learning Training Course Programmes 94 Driver Training Driver Development Training Driver Development – Eco-Driving Driver Development – UK Familiarisation Driver Development – Post Accident Driver Theory Workshop Vulnerable Road Users Workshop Speed Awareness Workshop 98 100 Advanced Driving & Riding Driver & Rider Development Advanced Driving & Riding Course RoSPA Occupational Advanced Driving Test (RoADTest) Driver & Rider Skills Courses Banksman Course Banksman Train the Trainer Course Chauffeur Course 102 Certificate of Professional Competence CPC National Road Haulage Driver CPC 110 106 Driver Hours Driver CPC Theory Workshop for PCV/LGV Drivers Driver CPC Approved Courses RoSPA’s Driver CPC Consortium: In-house Delivery Verified by RoSPA Trainer & Assessor Courses Driver Assessor Course Driving Mentor Assessor & Training National Diploma in Advanced Instruction RoSPA Diploma in Motorcycle Instruction Compressed Course & Test RoSPA Diploma in Motorcycle Instruction Conversion Course Banksman Train the Trainer Course Approval & Accreditation Accreditation & Approval Scheme Course Approval Course Approval & Centre Accreditation with Trainer Certification Accreditation with Trainer Certification – Plus Not for Profit Approval & Accreditation High-Speed Driver Training Body Accreditation Verification Scheme 113 114 116 International Services International Diploma in Advanced Instruction International Master Trainer Personal Development RoSPA Advanced Drivers & Riders Driver & Rider Development Experienced Driver Assessment Fleet Awards RoSPA National Safe Driving Awards (NSDA) RoSPA Fleet Safety Awards RoSPA Fleet Safety Trophy RoSPA Fleet Safety Technology Trophy Road Safety 118 119 119 Road Safety Engineering Courses Advanced Road Safety Engineering Road Safety Engineering Consultancy 85 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Managing Occupational Road Risk (MORR™) Driving is the most dangerous work activity that most people do. HSE Guidelines, “Driving at Work,” state that “health and safety law applies to work activities on the road in the same way as it does to all work activities and you need to manage the risks to drivers as part of your health and safety arrangements.” At RoSPA we started our now widely adopted MORR™ campaign in 1996. It is now an essential part of our country’s road safety strategies and many organisations employ its underlying principles as the basis for their fleet safety policies. In 2014, “A Strategic Review of the Management of Occupational Road Risk”, commissioned by RoSPA, found that while much progress has been made, almost 30% of road deaths and 25% of serious casualties still occur in crashes involving at least one at-work driver or rider. The need to manage occupational road risk is as great as ever. The main legal duties of MoRR™ are set out in: • The Health and Safety at Work Act 1974 • The Management of Health and Safety at Work Regulations 1999 • The Provision and Use of Work Equipment Regulations 1998 • Road Traffic Law • The Corporate Manslaughter and Corporate Homicide Act 2007 • Health and Safety (Offences) Act 2008 How can RoSPA help? • Management Solutions Provide advice and information about your legal obligation to manage occupational road risk and how best to do so • Review, develop and implement your at-work road safety policies and procedures Motivate and reward your staff • • Reduce your accident levels and costs Driver Training Our courses are accredited by DVSA, JAUPT and OCR. We also deliver an extensive portfolio of courses which include DVSA and Driver CPC approved certification. Such measures will more than pay for themselves by reducing accident costs, many of which will be uninsured, as well as running and maintenance costs. Awards and Accreditation Risk Assessment What should we do? Conduct risk assessments and put measures in place to ensure that: • Work related journeys are safe • Staff are fit and competent to drive safely • Vehicles are fit-for-purpose and in a safe condition • Managers are trained • MORR™ systems are monitored, reviewed and improved 86 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

MORR™ Review The MORR™ Review is the ideal starting point from which to identify any risks the organisation faces, the measures already in place and what further action is needed. This consultancy service from RoSPA will generate recommendations to reduce your accidents and costs. RoSPA’s consultant will spend time with your organisation, assessing existing systems, policies, procedures, control measures and documentation to build an accurate picture of the existing accident risk and safety performance of your fleet and drivers. What’s new? The MORR™ Review is now even more comprehensive. The majority of the research is now carried out off-site, meaning the amount of disruption to your organisation will be minimal. What’s more, the report is now more user friendly, maximising clarity and making it easier for you to act on recommendations. The Review will focus on: • The current performance of your fleet • The creation of an appropriate vehicle safety policy • Resource requirements to implement the systems • Planning, setting, measuring and monitoring standards • Appropriate interventions to reduce risk and improve effectiveness • Vehicle selection and use • Operating efficiency • Accident and incident reporting procedures The number of consultancy days required to conduct an MORR™ Review will depend on the individual requirements of the company concerned. The road to Managing Occupational Road Risk starts here. What are the benefits? • Builds on HSE guidelines for best practice • Ensures compliance with legislation • Provides an action plan for areas which need improvement • We can also provide ISO 39001 compliance see p.86 for details • Self-financing way to improve bottom line results by cutting accident costs Duration: 1 day (dependent on fleet size and number of drivers) 87 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

ISO 39001 Compliance This international standard is applicable to public and private organisations that interact with the Road Traffic Safety (RTS). It can be used by internal and external parties, including certification bodies to assess the organisation’s ability to meet the requirements. Achieving this new standard requires the development and implementation of an appropriate RTS policy, development of RTS objectives and action plans. The standard builds on the foundation of Management of Occupational Road Risk developed by RoSPA. A RoSPA consultant will audit the following: • The organisation’s RTS management system against the ISO Standard model: Plan, Do, Check, Act • Assess if the organisation has identified internal and external issues that may affect its ability to achieve the intended outcome(s) of its RTS management system • Assess Managements' leadership and commitment with respect to the RTS management system Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: Dependent on client requirements Benefits to the client • Increased awareness of the legal and best practice issues surrounding RTS management system under health and safety duties • An effective way to identify and manage risks and remedy them • Helps to target limited resource in the best way • Potentially lower insurance premiums • Win and retain business • Achieving ISO accreditation is an aspiration of many organisations and one which offers recognition of sound operating practices, added kudos that helps organisations to stand out from their competitors 88 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

ISO 39001 Foundation & Implementation This in-house ISO 39001 Road Traffic Safety (RTS) Management Systems foundation and implementation workshop equips delegates with the basic background knowledge and skills required for implementing ISO 39001 within their organisation. The ISO 39001 international standard is applicable to public and private organisations that interact with the Road Traffic System (RTS). It can be used by internal and external parties, including certification bodies to assess the organisation’s ability to meet the requirements. Achieving this new standard requires the development and implementation of an appropriate RTS policy, development of RTS objectives and action plans. The standard builds on the foundation of Management of Occupational Road Risk developed by RoSPA. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1 day Benefits to the client • • Increased awareness of ISO 39001 Road Traffic Safety Management Systems • An effective way to identify and manage risks and remedy them Helps to target limited resource in the best way • Internal knowledge of ISO 39001 implementation • Win and retain business • This course is designed to assist organisations achieve ISO accreditation, an aspiration of many organisations and one which offers recognition of sound operating practices, added kudos that helps organisations to stand out from their competitors 89 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

MORR™ Course This course will enable delegates to implement an effective MORR™ strategy within their organisation and meet legal requirements. This course is in line with HSE priorities as it examines ways in which to apply risk assessment techniques and safety management models to the specifics of road-related risks and as recognised experts in this field, RoSPA is ideally placed to deliver this crucial course. Who should attend? Managers with responsibility for managing the workload of ‘occupational’ drivers, those with responsibility for selecting and allocating company vehicles and human resources staff. Course content: • • • • What are the benefits? Delegates will gain: • Knowledge of current key legal requirements • Thorough understanding of the key road risk-related issues • Financial benefits of health and safety Legal responsibilities Best practice in health and safety management Control measures Course Dates Birmingham • The ability to risk assess the interaction of driver with vehicle within the driving environment The skill to integrate the management of these issues into an existing health and safety management policy and system • An understanding of the benefits of successfully controlling occupational road risk This course can also be delivered in-company and can be tailored around your policies and procedures. 06 Jan 17 17 May 17 22 Aug 17 11 Dec 17 Duration: 1 day Price: £240 (£270 Non-members) + VAT Because your duty of care doesn’t end in the office. 90 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Collision Investigation This two-day course is designed to give organisations the opportunity to learn from collisions, with a view to reducing the risk of them happening again. Who should attend? Managers with responsibility for occupational drivers and those given responsibility to reduce accident rates within their organisation. Course content: • Understand the common collisions; what happens and why • Understand the human, environmental and vehicle causes behind collisions • An understanding of the purpose of collision investigation and how it affects organisations • Case studies and role play Also available in-company • What are the benefits? • • Ability to report to your organisation as to why collisions have happened and what needs to be done to prevent them from happening again Learn the skills needed for analysing information, drawing conclusions and providing feedback on collisions to enable positive behavioural change for all parties Learn interview techniques • Reduce accident costs • This course can also be tailored for other incident issues e.g. driver penalties and cautions Course Dates Birmingham 16 May 17 24 Oct 17 Duration: 2 days Why do collisions happen? And what can we learn from them? Price: £350 (£400 Non-members) + VAT Delegates: Up to 12 per session Driver Behaviour: A Line Manager’s Role This course is aimed at line managers to provide best practice advice and raise awareness of the impact they have on driver behaviour. Who should attend? Line managers with responsibility for people driving for work. What are the benefits? • Compliance with duty of care • Better staff retention • Reduced incident costs Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1 day - up to 12 per session Delegates: Up to 12 per session What are the policies I need to know? And what skills will I need? 91 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Grey Fleet Management Many organisations provide employees with the option of taking a cash allowance or fuel expenses in preference to having a work supplied vehicle. These employees, when using their own car on business can pose a greater risk as they may effectively be outside of the established insurance and servicing policies. From a risk perspective the challenges an organisation faces are exactly the same as if the individual was driving a work supplied vehicle. This service helps clients to control this risk. Who should use this service? Companies who have individuals using their own vehicles for work-related driving. • Fleet managers • HR & facilities managers • Training managers • Transport and logistics managers What are the benefits? • Online access for all drivers • RoSPA can provide a quick and simple self-certification process • Automatic alerts to both individuals and managers for MOTs, insurance, road tax etc. • A fully-documented online record to show duty of care has been fulfilled • Sits alongside RoSPA’s Licence Verification service, allowing you to keep all of your data on one platform • Capability to upload documents to system e.g. insurance certificates Make sure all those who drive for work are covered. 92 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Licence Verification Licence verification enables organisations to ensure that all drivers are entitled to drive on the company’s behalf. Who should use Licence Verification? • Any company who has employees who drive for work, or a work vehicle including nominated drivers • Organisations wishing to identify drivers who are ‘at risk’ due to the number of points, fitness-to-drive issues or poor driving standards Why verify licences? • Employers have a duty of care to ensure that anyone driving for work purposes is legally licensed to drive on their behalf • Peace of mind that drivers are licensed with the correct entitlement to drive What are the benefits? • Safeguards against possible fines and prosecution from employing unlicensed or unentitled drivers • Allows you to keep an audit trail of all your driver’s licence checks • Can be used for any employee or individual who may pose a risk to the organisation, e.g. spouses entitled to drive a company vehicle • Direct check with the DVLA, ensuring data is accurate and up-to-date • Managed service option available Online Risk Assessment RoSPA offers a range of online risk assessment solutions, details of these can be found on the following pages: Online Solution Grey Fleet Management Licence Verification Driver Profiler Online Driver Safety Package Page 90 91 92 93 93 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver Profiler RoSPA’s Driver Profiler tool is an online psychometric risk assessment tool that measures driver attitude and behaviour. These tools provide excellent insights into the risk posed by drivers, allowing managers to compare individuals and make decisions on the provision of appropriate training. They can also be used as an effective recruitment exercise ensuring drivers who are selected fit the required profile. Answers are recorded and compiled into a tailored report for the individual driver, offering advice to improve their safety when driving for work. Meanwhile, managers have access to a management database containing detailed driver reports and risk ratings. Who should use Driver Profiler? • Any organisation operating a fleet of vehicles • Any organisation that employs people who drive for work purposes • Fleet managers • Human resources managers • Training managers • Transport and logistics managers Duration Licences are valid for 12 months and can be purchased for any number of drivers. What are the benefits? • A free trial allows you to try before you buy • Risk assess workforce at a reduced cost • Available in different languages • • • • Ideal for new starters Allows prioritisation of training for those who need it most • RoSPA managed service option available Can be tailored based on geographical location Excellent recruitment tool E-learning What is involved? What are the benefits? This online training system aims to provide users with the knowledge to drive safely and defensively at all times. The content is unique to RoSPA and developed by our highly qualified road safety professionals. It uses a variety of different training techniques and activities to provide a practical understanding of risks on the road, the system of car control, defensive driving and key factors which may influence or affect driving. The course is divided into five modules with knowledge tests throughout the training designed to ensure users have a full understanding of each topic. E-learning can be used as an additional training tool for managers who are looking for an alternative or refresher to on-road training. It enables companies to provide their drivers with key information and allows them to do so quickly, conveniently and at a reduced cost. A managed service option is available. For an additional fee RoSPA can undertake the administration of this training process to save you time. Bespoke SCORM compliant versions of this course are available.. Course content: • Defensive driving • 94 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Levels of risk on the road • System of car control • Factors affecting driving • Vehicle technology

Online Driver Safety Package Initial driver training and risk assessment no longer have to involve time away from the office or paying for trainers to visit your premises. Online solutions are an increasingly popular tool for these essential activities. RoSPA are pleased to offer the Online Driver Safety Package which combines the popular Driver Profiler and E-learning services, details for these courses can be found on p.92 arespectively. Fulfil your legal duty of care to risk assess your fleet of drivers with Driver Profiler and follow up with essential training to ensure all your drivers are equipped with key introductory knowledge and driving skills theory. Who should use this Package? • Any organisation operating a fleet of vehicles • Any organisation that employs people who drive for work purposes • Fleet managers • HR and facilities managers • Training managers • Transport and logistics managers Duration Licences are valid for 12 months and can be purchased for any number of drivers. What are the benefits? • A more holistic and comprehensive approach to driver/ fleet safety • Combined package offers substantial discounts to purchasing services individually Identifies high risk drivers • • • Identifies priority on-road driver training candidates Less downtime than traditional on-road alternatives • More cost effective than on-road training alternatives • Free trial available • RoSPA managed service option available 95 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver Development Training RoSPA’s core driver training course incorporates defensive driving and fuel-saving techniques. Each course is tailored to the needs of individual delegates, following a training needs assessment. It is designed to form part of a life-long programme of driver development. What is involved? Anybody who drives/rides the following vehicles for work purposes: • • Cars • Motorbikes • Light commercial vehicles Large goods vehicles • Passenger carrying vehicles • JAUPT APPROVED CENTRE AC00090 What are the benefits? • Gain an understanding of how to maximise safety margins and minimise risks when driving in town, country and motorway environments • Savings on insurance and maintenance costs • Safer and more confident driving skills • Driver CPC approved JAUPT APPROVED CENTRE AC00090 Also suitable for ADIs in preparation for the Advanced Driving Test or the RoSPA National Diploma in Advanced Instruction Course content: • • • • • How was the trainer? Great, made me feel at ease and was a great teacher. Alison McQuilling, Solomons Defensive driving techniques Discussions on the causes of risks Individual driving assessment with driver development advice and coaching Practical coaching sessions covering the application of defensive driving techniques Observation skills and anticipation of potential hazards • A performance report outlining key learning points and areas for improvement • Refresher course available for those who have undergone training in the last three years Duration: 1/2 day - 1 delegate 1 day - 2 delegates Driver CPC: 7 hours Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. 96 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver Development - Eco-Driving This safe and fuel efficient driving course combines fundamental defensive driving techniques with fuel efficient driving. With the engagement of drivers, eco-driving can pay dividends. Improved driving techniques could save at least 10% off your fuel bill. Who should attend? Anybody who drives for work purposes. Course content: Fuel efficient driving Selective use of gears • • Enhanced hazard perception and awareness skills • • Progressive use of accelerator • Compliance with speed limits • Engine braking/torque • Use of cruise control Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1/2 day - 1 delegate 1 day - 2 delegates Driver Development - UK Familiarisation This course has been designed to address the needs of the growing number of drivers not used to driving in the UK. Who should attend? Employees visiting the UK from abroad or new residents to the UK. Course content: • The laws governing driving on UK roads • Road signs and markings • Signals at roundabouts and crossings • Negotiating box junctions and traffic light crossings • Motorway driving • General defensive driving principles and techniques • The basic principles of driving on UK roads • • Driving culture Overview of the ‘Highway Code’ Duration: 1/2 day - 1 delegate 1 day - 2 delegates What are the benefits? • Delegates are taught the basic principles of driving on UK roads, putting them in a position whereby they are better able to avoid an accident • Understanding UK driving culture • Fewer accidents mean insurance savings and less employee down-time Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. What are the benefits? • Savings on fuel, tyres and spares • Less down-time due to maintenance and repairs • Enhanced company image • Positive effect on the environment • Managed service option available 97 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver Development - Post Accident Loss of confidence is a very real after effect of being involved in an accident. RoSPA understands the need to provide immediate support and training to the driver to understand why the accident happened and what they can do to prevent a similar type of accident occurring. Who should attend? Anybody who has been involved in an accident. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1/2 day - 1 delegate 1 day - 2 delegates Driver Theory Workshop This unique course allows you to select the topics that are most pertinent to the needs of your drivers. It is a classroom-based course and therefore a cost-effective way of improving the driving of all employees. What are the benefits? • Tailored course content to suit the exact needs of your drivers • Train up to 15 delegates in one course Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1/2 day - 5 modules 1 day - 10 modules Delegates: Up to 15 per session • • • Fatigue Stress and time conflicts Fit to drive • How to manage hazards • Vehicle checks • Parking • Winter weather • Summer weather • Driving dynamics • • Overtaking Eco-driving • Speed awareness • Attitude • Driving abroad • Responsible? Avoidable? • Vulnerable road users 98 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com Course content: The course begins with a one hour driver development module which provides an overview of the reality of occupational road risk and how to manage it. Following this, tailor your course by selecting from the modules below, each of which lasts 20 minutes. Course summary: • Develop a positive driving attitude • Understand how personal factors can affect performance • Understand the principles of defensive driving • Develop a risk assessment approach to driving hazards • Develop new and enhance existing skills • Reduce crash risk

Vulnerable Road Users Workshop This course is ideal for organisations who have multiple employees who drive for work purposes. The course is designed to address the growing problem of collisions involving vehicles and vulnerable road users. It is important to understand that all road users need to share the road and the role that at work drivers have in this. What are the benefits? • • Course content: Delegates will gain an insight into the issues surrounding vulnerable road users Fewer collisions and near misses Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1/2 day Delegates: Up to 15 per session Speed Awareness Workshop This interactive workshop aims to enable drivers to gain a better appreciation of why people speed and of the true consequences of speeding. It will aid organisations to manage the risk of their drivers being involved in an incident or being prosecuted for violating the speed limit. Who should attend? This workshop is aimed at all drivers including members of the public and those who drive for work purposes. All delegates should be familiar with the latest edition of the Highway Code. Course Dates Birmingham What are the benefits? • Reduced risk of incidents/prosecution plus better driving practice • Reduced accidents and fuel costs • Avoid speeding penalties • Improved driving skills • Cost-effective way to train up to 15 employees, with low employee down-time* • Workshop can be tailored to customer’s exact requirements* 18 Apr 17 31 Oct 17 • This workshop will consolidate any previous official course Also available in-company Duration: 1/2 day Delegates: Up to 15 per session • Receive a RoSPA certificate *Only available with in-company option • Who are vulnerable road users? • Are the roads forgiving? • Avoiding all collisions especially with vulnerable road users • The effect of human factors on our decision making 99 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver & Rider Development This online training system aims to provide users with the knowledge to drive safely. Whether you have just passed your test, are working towards your advanced test or aiming for your National Diploma, this is the ideal course to help you along the way. This course will enable you to spend the day with one of the most highly qualified civilian motorcycle or driver trainers available and is ideal to help achieve your training goals, whatever level you are already at. You will receive an individual assessment, development advice and practical coaching to enhance your enjoyment and safety on the road. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Advanced Driving & Riding Course This course aims to get your fleet up to advanced standard. The course concludes with the original Advanced Driving Test – which leads to a recognised qualification. Who should attend? • Business and professional drivers and riders whose role exposes them to a higher than average risk • Those preparing for RoSPA’s Advanced Driving or Riding Tests • Useful for drivers/riders preparing for emergency response course Course content: • What are the benefits? • • • • Delegates will learn the theory and practical aspects of advanced and defensive driving or riding Course can be delivered modularly Course is tailored to suit individual requirements Leads to a recognised qualification • Managed service option available Course Dates and Fees Practical driving/riding session • General and specific local causes of accidents • Effects of human factors on performance (e.g. attitude, fatigue etc.) • A systems approach to pre-use vehicle checks • Hazard awareness and management and risk reduction This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 4 days - up to 3 delegates Duration: 1/2 day - 1 delegate 1 day - 2 delegates What did you learn? New skills and information that will help me further my career. Aaron Stringer, Trent and Dove Housing 100 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

RoSPA Occupational Advanced Driving Test (RoADTest) The RoSPA Occupational Advanced Driving Test (RoADTest) is the only test designed specifically to meet the unique needs of business drivers, consisting of a flexible modular training programme culminating in a test. RoADTest sets the benchmark standard for ‘at-work’ driving. Who is RoADTest aimed at? This flexible training programme and test are aimed at all those who drive for work purposes and are therefore more likely to drive: • Thousands of business miles per year • At peak times • To new locations • To meet a deadline • While under pressure to respond to work-related phone calls • In unfamiliar vehicles Course content: Training Each delegate will receive a flexible and tailored programme of training which takes into account existing standards of driving and any previous advanced driver training. Typically, a driver can expect to receive three days of training on a 2:1 basis, each trainer works with just two delegates for individual attention. The third day includes a hazard perception, assessment, theory and practical test. What are the benefits? • It is benchmarked in line with the RoSPA Advanced Driving Test • • • • It tests driver knowledge, ability and hazard perception It reinforces training messages over a period of time It is delivered by qualified and selected trainers It is a recognised qualification with accreditation • It can result in potentially lower insurance premiums • Managed service option available Test In order to pass, drivers must demonstrate their knowledge of key occupational road risk issues. In addition, it is strongly advised that delegates review their knowledge of the Highway Code and Roadcraft/Fleetcraft. 101 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Banksman Course Banksman training ensures that an organisation meets its legal requirements and reduces the risk of costly accidents when carrying out common, but dangerous reversing manoeuvres. Who should attend? Any person responsible for assisting in the manoeuvring and loading/unloading of vehicles. Course content: • The safe passage of reversing vehicles in confined spaces • • Identification of areas of danger within sites • HSE and Road Transport Industry Training Board recommended code of signals Guiding large goods vehicles, both rigid and articulated, using the code of signals to HSE Guide Notes HSG136 standard • Banksman assessor skills available as an additional option with this course This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1/2 day - up to 3 delegates Banksman Train the Trainer Course This course is a cost-effective alternative for organisations wishing to train a sizeable number of employees. Who should attend? Company trainers who are required to educate colleagues in banksman procedures. Course content: • What are the benefits? Successful delegates will be able to educate others in the dangers of practical reversing techniques and hand signals to reduce risks. Overview of the principles of effective training • HSE and Road Transport Industry Training Board recommended code of signals • Monitoring and assessing the performance of banksmen Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: Up to 5 days - up to 3 delegates What are the benefits? • • This course will raise awareness of the dangers caused when reversing Learn practical techniques and hand signals to assist drivers in this manoeuvre Course Dates and Fees 102 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Chauffeur Course Training enables professional chauffeurs to bear the considerable responsibility for maintaining the security and safety of senior management. Who should attend? Professional chauffeurs or those wishing to pursue a career in this field. Delegates must have studied the Highway Code, and ideally the Roadcraft manual, prior to attending the course. Course content: • • • • What are the benefits? • Gain skills which meet the requirements of senior management • Achieve a certificate of advanced driving and chauffeuring • Available as an in-company course Defensive driving techniques The potential dangers that exist in both security and safety whilst chauffeuring VIPs to their destinations Professional car cleaning Car etiquette • Attitude of mind and approach to the job Course Dates Birmingham 20 Mar 17 19 Jun 17 Duration: 5 days - up to 3 delegates 103 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Certificate of Professional Competence CPC National Road Haulage Under current EU law, bus, coach and large goods vehicle operators seeking an ‘O’ licence must show that they are professionally competent or employ someone as a transport manager who meets that requirement. RoSPA’s Fleet Solutions department is an approved centre, able to train road haulage managers needing a Certificate of Professional Competence (CPC) qualification. Our ten-day CPC National Road Haulage Course is approved by the Oxford, Cambridge and Royal Society of Arts Examination Board (OCR). It will help a nominated individual gain essential UK operating licence. Who should attend? • Fleet managers • Those wishing to become a transport manager • Those wishing to gain a deeper knowledge and insight into the legislation and operation of Road Haulage Transport Operations and National Passenger Transport Operations Course content: RoSPA provides training that covers all 30 modules, including: • • Driving hours, route planning and health and safety Law, business and finance • Traffic regulations, safety loads, driver hours • Case study • National and international haulage For a full breakdown of course content, visit www.rospa.com/drivertraining What are the benefits? • On completion, successful candidates will gain formal qualifications allowing them to work within the industry. Course & Exam Dates Birmingham Week 01 20 Feb 17 05 Jun 17 04 Sep 17 27 Nov 17 Week 02 27 Feb 17 12 Jun 17 11 Sep 17 04 Dec17 Exam 03 Mar 17 16 Jun 17 15 Sep 17 08 Dec 17 Duration: 10 days 104 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver CPC JAUPT APPROVED CENTRE AC00090 All professional bus drivers, coach drivers and LGV drivers are required by law to complete 35 hours of Driver CPC over five years in addition to having a vocational driving licence. RoSPA is an approved JAUPT centre (Joint Approvals Unit for Periodic Training) and offers a vast number of courses which contribute to Driver CPC Certification. Driver Hours Upon completion of this course, delegates should have understanding of the following areas: • EU Drivers’ hours and regulations • Working time directive • Domestic regulations • Drivers’ records • Other forms of records Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 1 day Driver CPC: 7 hours JAUPT APPROVED CENTRE AC00090 This course aims to equip delegates with the necessary knowledge to understand the rules and regulations around drivers’ hours, as well as best practice advice on keeping safe whilst driving an LGV or PCV as part of their job. 105 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver CPC Theory Workshop for PCV/LGV Drivers JAUPT APPROVED CENTRE AC00090 By concentrating on the theory that underpins competent driving on today’s roads this Driver CPC Workshop provides a cost effective means to improve the driving abilities of all employees. The course uses engaging film clips and interactive activities to encourage the development of a positive attitude to driving, whilst generating an understanding of how personal factors can affect performance. Clients can pick two modules from the menu below, allowing them to concentrate on the specific issues that face their organisation rather than taking part in a generic theory session. Module 1: Principles of defensive driving, fatigue, stress, vehicle checks, winter driving, summer driving Module 2: Driving dynamics, eco-driving, speed awareness, attitude, overtaking, parking and manoeuvring Module 3: Vehicle checks, attitude, fit to drive, post incident Module 4: Accidents – what if it happens, accidents – how to manage hazards, overloading – legality, o-licence compliance – drivers’ responsibilities, authorities and roadside checks Module 5: Fit to drive, post incident, licence check/validity Module 6: Accidents – what if it happens, accidents – after it happens, how to manage hazards, authorities and roadside checks, journey planning – how do you get there? Module 7: Loading and towing, banksman and occupational parking, authorities and roadside checks, overloading - legality Module 8: Importance of loading and securing vehicle stability, regulations, containment/restraining, laws of motion, how to manage loads and axle weights Duration: 1 day - up to 20 delegates per session Driver CPC: 7 hours Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. 106 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver CPC Approved Courses RoSPA also offers CPC accreditation on a range of its existing core training courses. To find out more about these courses, please refer to the page references in the table below. Course Title Driver Development Driver Hours Driver CPC Theory Workshop Driver Assessor Course Driver CPC hours Page 7 hours 7 hours 94 103 7 hours Up to 21 hours 104 106 RoSPA’s Driver CPC Consortium: In-house Delivery Verified by RoSPA Clients can now deliver RoSPA courses (approved by JAUPT) under RoSPA’s new Consortium status. Consortium members will benefit from: • RoSPA developed training materials • Time and cost savings of gaining JAUPT centre approval • RoSPA will add drivers to Driver CPC database saving you time RoSPA’s CPC modules are available for purchase to be delivered in-house by a qualified individual using our verification scheme. Clients are provided with the ‘Verified by RoSPA’ logo for use on in-house certificates - giving your drivers peace of mind that courses are to RoSPA standards. JAUPT APPROVED CENTRE AC00090 107 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver Assessor Course Who should attend? Car, minibus and LGV drivers identified as capable of conducting assessments. For those with an up-to-date, proven defensive driving ability, exemptions will apply allowing delegates to complete the course in three days; please discuss with an advisor. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. JAUPT APPROVED CENTRE AC00090 This course is tailored to the type of vehicle in which the delegate intends to conduct assessments, making it appropriate for all vehicle types. What are the benefits? • Delegates will gain the skills to assess other drivers and identify professional training needs • The course will help to reduce the number of minor but costly accidents and incidents • Removes the need to bring in an external provider for driver assessment Course content: • Classroom presentation on the principles of safer driving and assessing • Vehicle inspection – demonstration and assessment drives • Duration: 3 - 4 day options available (exemptions apply - call for details) Delegates: LGV - up to 2 delegates PCV/car - up to 3 delegates Driver CPC: 14 - 21 hours dependent on course duration Development of fault finding, analysis and feedback techniques • Continuous assessment and development of driving skill NB: This course does not qualify an assessor to deliver driver training in cars and light vans unless the delegate is registered with the Driver Vehicle Standards Agency as an Approved Driving Instructor (Cat B). Driving Mentor Assessor & Training Who should attend? This course has been designed so that delegates can better define their roles within their organisation by enhancing their existing driving ability, assessment skills, and feedback technique. Upon successful completion, Driving Mentor/Assessors will feel confident in their ability to offer a unique driver support service within their organisation. Location: Birmingham or in-company. Duration - 5 days for up to 10 delegates The course is aimed at employees who are responsible for conducting in-house driving assessments. Benefits to the client: • Improved compliance with the company’s managing occupational road risk policy • • • • Consolidation of previous driver training Internal expert knowledge Improved staff retention Reduced incident costs • Smarter working • Improved brand image NB: This course does not qualify an assessor to deliver driver training in cars and light vans unless the delegate is registered with the Driver Vehicle Standards Agency as an Approved Driving Instructor (Cat B). 108 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

National Diploma in Advanced Instruction As the fleet training industry becomes ever more discerning in its quest for quality driving and riding instructors, the initial Approved Driving Instructor (ADI), CBT and DAS qualifications are only the beginning of the learning process. RoSPA’s National Diploma allows instructors to reach their full potential. Who should attend? • Delegates will be required to have passed RoSPA’s Advanced test at Gold level or equivalent • Anyone looking for a new career in advanced driver/ rider training • Anyone looking to improve their training skills to be better equipped for delivering advanced training in both the classroom and in-vehicle on-road Course content: • Development of effective classroom management skills and audience engagement • Development of coaching commentary and demonstration drives • Examination preparation Car Course Dates Birmingham Devon Antrim Duration: 5 days 27 Feb 17 15 May 17 08 May 17 26 Jun17 31 Jul 17 09 Oct 17 18 Sep 17 What are the benefits? • Successful car delegates can apply for entry onto the DVSA Register of Fleet Trainers • Successful motorcycle delegates can apply for entry onto the DVSA Register of Post Test Motorcycle Trainers (RPMT) • • This course is available for cars, motorcycles and LGV instructors This course is recognised by Edexcel, allowing delegates to upgrade their certificate to the nationallyrecognised qualification • Delegates can use the course for CPD • Successful delegates are permitted to use the RoSPA Diploma Advanced Driving/Riding Instructor logo as laid out in the guidelines Bike Course Dates Birmingham Somerset St. Helens 20 Mar 17 19 Jun 17 24 Apr 17 10 Jul 17 07 Aug 17 23 Oct 17 14 Oct 17 Duration: 5 days 109 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

RoSPA Diploma in Motorcycle Instruction Compressed Course & Test This two day course is designed for riders with proven experience in post-test training, who have obtained recognised advanced riding qualifications and wish to obtain the RoSPA Diploma in Advanced Instruction. If accepted, a delegate will no longer need to take the full five-day Motorcycle Diploma Course. Who should attend? Delegates with training and advanced riding qualifications accepted by RoSPA. (A list of these qualifications can be obtained from RoSPA on request). Other qualifications may be considered as appropriate on application. Course content: • What are the benefits? • • Delegates will receive a RoSPA Certificate in Advanced Riding Instruction Certificate in Advanced Instruction on application and payment of the relevant fee Practical instruction in the knowledge and skills required for instructing riders at advanced level • Using a radio as a means of providing instruction • • Testing various skills of each delegate required to pass the RoSPA Diploma Course Presentation coaching • The course will conclude with a 90 minute test of practical knowledge; a test of their riding ability to RoSPA Advanced level and a practical test of their instructional ability • Entry onto the Driver Vehicle Standards Agency Register of Post Test Motorcycle Trainers on application and payment of fee • The RoSPA qualification gained (and others available on passing) will demonstrate an instructor’s experience and expertise to their customers. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 2 days 110 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

RoSPA Diploma in Motorcycle Instruction Conversion This two-day conversion course is ideal for riders who qualified from a RoSPA Diploma Course prior to March 2011 and require training and retest that allows them to apply for entry onto the DVSA Register of Post Test Motorcycle Trainers (RPMT). This has been approved by the Driving and Vehicle Standards Agency (DVSA) and developed to cover the elements expected of a modern teacher of motorcycling skills. Content: • The grading of skills from learner to advanced and how they fit into the RoSPA system as well as other providers of similar training • Trainer’s personal conduct with students • Management of risk posed by high risk hazards • Matters concerning environmental issues and conspicuity of riders • The use of bike-2-bike radio as a teaching aid Banksman Train the Trainer Course This course is a cost-effective alternative for organisations wishing to train a sizeable number of employees. Who should attend? Company trainers who are required to educate colleagues in banksman procedures. Course content: • What are the benefits? Successful delegates will be able to educate others in the dangers of practical reversing techniques and hand signals to reduce risks. Overview of the principles of effective training • HSE and Road Transport Industry Training Board recommended code of signals • Monitoring and assessing the performance of banksmen Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: Up to 5 days - up to 3 delegates Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. Duration: 2 days - up to 2 delegates 111 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Accreditation & Approval Scheme This exceptionally popular and much sought-after service offers organisations the opportunity to demonstrate that their training services adhere to an accepted standard. The scheme offers professional assurance of driver training services and lends added credibility to training providers. The RoSPA brand is widely recognised and respected. Organisations with RoSPA’s stamp of approval will undoubtedly be viewed more favourably and may well be the added benefit needed to clinch business in difficult trading times. Benefits of accreditation/approval: • An impartial and independent quality assurance • Increased credibility with customers, the public and staff • Offers a valuable ‘stamp of approval’ • Demonstrate your achievement with a certificate • Use of ‘Accredited’ or ‘Approval’ logo Course Approval Suitable for most courses from classroom workshop through to on-road driver training, in fact any intervention that benefits all road users. Valid for two years. Course Approval & Centre Accreditation with Trainer Certification Types of approval & accreditation RoSPA offers a range of services from simple Course Approval through to Accreditation Plus which covers course, trainers, processes and facilities. In addition to Course Approval this service will also provide approval for the processes used including administration and quality procedures alongside the facilities used for training. Valid for two years. This service combines Course and Centre Approval with trainer certification to ensure both the course and trainer meet the required standard. Overseas trainers will be required to complete RoSPA’s International Diploma in Advanced Driving Instruction (p.113) to achieve certification. This level of accreditation is often sought by the oil industry. Valid for three years. 112 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Accreditation with Trainer Certification – Plus This accreditation is suitable for organisations based outside the UK looking to get a large number of employees qualified to RoSPA Diploma in Advanced Driving Instruction level using our Master Trainer Qualification (p.102). The RoSPA auditor will look at the delivery of training, the certification of trainers as well as the facilities and administration to ensure they provide a quality training experience for the end user. Suitable organisations may be offered the opportunity to provide training directly to RoSPA clients. Valid for three years. Not for Profit Approval & Accreditation RoSPA can provide a ‘not for profit’ version of all of our approval and accreditation services with the exception of ‘Accreditation with Trainer Certification - Plus’ - for voluntary organisations. High-Speed Driver Training Body Accreditation The introduction of section 19 to the Road Traffic Regulations Act 1984 is being designed to ensure that any driver working on behalf of the statutory emergency services is adequately trained to use the exemption and exceed the speed limit. Each emergency service needs to employ a training body, either internally or through an external contract to provide this training. RoSPA does not provide high-speed driver training and currently section 19 of the Road Traffic Act has not been finalised. RoSPA is, however, recognised as a respected organisation that can provide support to the following groups who are looking for a process to quality-assess their courses and trainers to ensure that they meet the anticipated codes of practice: • • Non-statutory training organisations that provide courses and trainers who are delivering blue light/high-speed driver training Emergency service organisations that have internal training courses and instructors having already completed section 19 training RoSPA’s High-Speed Driver Training Body Accreditation includes quality assurance for the entire process as listed below: • High-speed driver training • High-speed driver competency and training • High-speed instructor competency • High-speed driver training quality assurance 113 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Verification Scheme The verification scheme gives organisations the peace of mind that they are delivering in-house courses that adhere to an accepted RoSPA standard. Who should use the Service? Any company wishing to deliver selected RoSPA approved courses in-house. In-house trainers must be ADI qualified with a fleet diploma qualification to qualify as a suitable candidate to deliver the practical RoSPA approved courses. Course content: • Companies will be provided with the necessary knowledge and techniques to deliver RoSPA approved courses • Initial verification meetings will provide trainers with advice on how to get the best out of your in-house training sessions Awarded entirely at RoSPA’s discretion What are the benefits? • For companies who have a large training requirement, delivering RoSPA courses in-house can be a more cost effective option in the long term than using an external supplier • Peace of mind that training being delivered is of a high standard and has RoSPA’s stamp of approval • The yearly verification process ensures the course delivery is maintained to an accepted standard 114 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

International Diploma in Advanced Instruction This course aims to provide delegates in countries outside the British Isles with the necessary skills and knowledge to pass the International Diploma. The training is tailored to the needs of the specific country, organisation and delegates. Who should attend? This course is ideal for companies operating overseas, with trainers looking to improve their skills and receive RoSPA certification. Course Dates and Fees This is an in-company course delivered within your organisation. Please contact us for dates and prices. • Duration: 10 days - up to 3 delegates What are the benefits? • The course combines advanced driving/riding with diploma training • • Train the trainers to deliver to a Roadcraft style, whilst keeping the learning tailored to the local culture An accreditation service can also be included to provide organisations with the opportunity to achieve RoSPA’s accreditation with trainer certification. See p.110 On completion, delegates will be equipped to deliver defensive driving and driver awareness courses International Master Trainer This course is designed for large international organisations that have a requirement to train a large number of delegates to RoSPA Diploma standard. The course gives trainers the ability to train other instructors within their organisation up to RoSPA Diploma level. Who should attend? This course is only available outside of the UK and is available at RoSPA’s discretion. Delegates attending this course must have already completed RoSPA’s International Diploma in Advanced Driving Instruction and be up-to-date with the three yearly re-test cycle. This course can be combined with accreditation to achieve ‘Accreditation with Trainer Certification – Plus’. This qualification is only available to those wishing to train delegates in-house and cannot be sold externally to other clients. What are the benefits? Training is tailored to the needs of the specific country, organisation and delegates. By the end of the course delegates should be able to: • Develop coaching and mentoring techniques in other trainers • • Develop the in-class skills of others Delegates will be given the ability to develop the materials and course content suitable for the country and needs of the organisation • Ensure that their trainers can successfully achieve RoSPA Diploma standard when independently tested by RoSPA 115 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Personal Development Get the best out of your vehicle. Improve fuel consumption whilst helping the environment. Develop your driving or riding skills to be the best driver you can be. RoSPA Advanced Drivers & Riders RoSPA Advanced Drivers and Riders (RoADAR) is a nationwide membership organisation dedicated to improving the general public’s driving standards, knowledge and skills. RoADAR has over 65 local groups across the country ready to help members of the public become safer, smarter, greener drivers or riders. Your local group of volunteer tutors will offer advice and support and provide unlimited training to help improve your driving skills and become an advanced motorist. Who should join? Individuals who wish to become or have an interest in advanced driving/riding or those who have passed the advanced test. Full membership To subscribe as a full member you must have passed the RoSPA advanced test. As a full member, you will continue to receive training and guidance through the local group as we feel that a good driver never stops learning and skills need to be continually developed to keep up with ever changing traffic conditions. More importantly, members of RoADAR value being part of an elite group of drivers and riders and enjoy the events often planned and co-ordinated throughout the country. Associate membership In order to receive training you can join one of the local RoADAR groups as an associate member. A small annual payment will allow you to receive unlimited training in preparation for the advanced test. What are the benefits? • Improved fuel consumption • Less wear and tear on your vehicle • Discounted breakdown cover with GEM Motoring Assist • Discounts on car and bike insurance with Adrian Flux • Subscription to RoSPA’s ‘Care on the Road’ magazine • Can be upgraded to qualification • Free three yearly retest • Access to RoADAR members forum • Access to RoADAR merchandise • Excellent scheme to refer companies to 116 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Driver & Rider Development Whether you have just passed your test, are working towards your advanced test or aiming for your National Diploma, this is the ideal course to help you along the way. This course will enable you to spend the day with one of the most highly qualified civilian motorcycle and driver trainers available and is ideal to help achieve your training goals, whatever level you are already at. You will receive an individual assessment, development advice and practical coaching to enhance your enjoyment and safety on the road. Location: Local area Duration: 1 day - 2 delegates In partnership with Experienced Driver Assessment This assessment is a fast, effective and low cost way of finding out if your driving skills are up to scratch. The scheme has been specially designed by RoSPA and GEM (The Guild of Experienced Motorists). An Experienced Driver Assessment is an assessment that will provide an honest, objective and completely confidential report on your driving ability at the time of taking part. It is not a test. Who is it aimed at? • Individuals wanting to prove a satisfactory level of driving • Those who have undergone a change in their circumstances e.g. a new baby, retirement, change of job or a new house that affects their requirements from their car • Young drivers needing reassurance • Older drivers who require reassurance What are the benefits? • • • Provides an objective report of a person’s driving ability Provides post-assessment practical suggestions on how driving skills could be improved Improves the confidence of participants Course content: • An hour’s drive in the person’s own car, at a time and place convenient to them Location: Mutually agreed location Duration: 1 hour Price: £55 • An assessment by a qualified driver of the highest level and registered with RoSPA Advanced Drivers and Riders • • A confidential verbal and written assessment of the drive A certificate of completion • A year’s free breakdown cover 117 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Fleet Awards Regular reviews of accident frequency data are essential components of a proactive road risk management programme. However, rewarding the progress of individual employees is also key to the creation of an effective safety culture. RoSPA National Safe Driving Awards (NSDA) What is involved? Designed for fleet managers and company drivers this is a low-cost scheme involving minimal administration in which your employees’ driving records are held and updated annually by RoSPA. The scheme offers attractive incentives for individual company drivers to remain accident-free year after year. You could even link the NSDA to your own organisation’s bonus scheme to provide an additional incentive. What are the benefits? • Rewarding good driving is a proven and well established part of a strategy for managing and reducing occupational road risk and improving staff morale • An effective way of encouraging and rewarding safe and responsible driving • Promotes a positive safety culture and attitude to driving Participating drivers receive: Certificate of membership Certificate of achievement after each year’s accident free driving • Additional ‘milestone’ awards at specified intervals throughout the scheme • Five year lapel badge carrying the NSDA logo Since adopting the NSDA Scheme over 12 years ago, we have reduced our spend on accidents by 65% - £80,000 in the first year alone and similar savings in subsequent years and, of course, the saving in human terms is incalculable. We would recommend this scheme to any fleet. Mike Reid, Group National Transport Manager, Fairfax Meadow Europe Ltd • • 118 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

RoSPA Fleet Safety Awards The RoSPA Fleet Safety Awards reward excellence and encourage improvement in this key operational area. Any organisation with a fleet of vehicles can enter the RoSPA Managing Occupational Road Risk Awards. Entrants need to demonstrate robust risk management systems and culture, as well as an improving work-related road accident record. Entries are judged on a combination of the verifiable historical performance data along with evidence of an effective and cohesive programme for managing road risk. The awards are made at gold, silver, bronze and merit levels and all entries are automatically considered for the RoSPA Fleet Safety trophy. RoSPA Fleet Safety Trophy This award is presented to the company or organisation that has most effectively managed its occupational road risks over the past 12 months. The award comprises: • An engraved trophy to be held permanently • Entitlement to use the award emblem on corporate stationery Previous winners include: 2011 Tesco Dotcom 2012 Tesco Dotcom 2013 Tristar Transport LLC 2014 CEMEX UK Operations Limited - Logistics 2015 Tristar Transport LLC Sponsored by RoSPA Fleet Safety Technology Trophy This trophy will be awarded to the entrant who displays the most impressive use of technology within their approach to Managing Occupational Road RiskTM . Judges will consider the following key factors: • Black box vehicle monitoring • Electronic and online management systems • E-Learning and social media Sponsored by 119 Telephone +44 (0)121 248 2233 Email training@rospa.com Visit www.rospa.com

Road Safety Engineering These training courses are designed for engineers and technicians working in local authorities, consultancies, overseas organisations, the Department for Transport and executive agencies. Consultancy is available in the UK and overseas and we offer a range of courses suitable for road safety officers, police and armed forces officers and other professionals concerned with road safety. The two week course satisfies the Highways England training requirement for Road Safety Auditors. Safety Audits can only be undertaken on trunk roads and motorways by suitably trained and experienced staff. Road Safety Engineering This is a two week residential course comprising lectures in the first week and practical work in the second. This course is aimed at all those who require a solid, comprehensive understanding of the theory and practice of road collision investigation and prevention. This course is also offered in modular format for those delegates not wishing to spend two consecutive weeks away from work. What will they learn? • • The theory underpinning collision investigation National and local road safety policies, collision causation, collision data • Collision investigation, site and route solutions, area-wide studies, safety audit • Prevention techniques and the ‘hands-on’ ability to put these into practice Delegates work in teams during the second week to investigate and analyse a real-life case study and design an appropriate remedial programme. Each team produces a written report and a presentation on the final day of the course. 120 Coventry +44 (0)247 669 0900 Email courses@tmsconsultancy.co.uk Visit www.tmsconsultancy.co.uk

Advanced Road Safety Engineering This is a two day residential course which replaces the previous five-day RoSPA Advanced Road Safety Engineering Course. Two days of training fits with the Highways England national requirement for Road Safety Auditors to undertake two days of CPD each year. Who should attend? The course is designed for qualified Road Safety Auditors who wish to gain their annual two days of CPD required throughout the UK in order to continue to undertake audits on trunk roads and motorways. The course is also suitable for any road safety professionals who wish to enhance their knowledge of road safety engineering issues. Ideally, candidates will either have attended the two week RoSPA Road Safety Engineering Course, or will have worked in this field for at least two years. Learning environment: • A space where delegates and tutors can share information in an open and relaxed manner • A forum where delegates can improve their knowledge and skills in recent road safety engineering issues • Participation in a range of challenging workshops where delegates are stretched in the application of their road safety engineering and audit skills Topics covered: • Workshop comparing design standards and collision records to define ‘safety problems’ • Collision investigation of a key research issue - workshop looking at data to determine whether safety auditors are ‘getting it right’ • Safety issues for people with sight impairment, including site visit to shared space with a registered blind person • Current issues in road safety audit, including a review of recent criticisms of the way in which some safety audit reports are being written • Safety audit visit and report writing workshop Road Safety Engineering Consultancy We also offer a wide range of road safety engineering consultancy services that can be tailored to your organisation. 121 Coventry +44 (0)247 669 0900 Email courses@tmsconsultancy.co.uk Visit www.tmsconsultancy.co.uk

accidents don’t have to happen RoSPA Headquarters 28 Calthorpe Road, Birmingham, B15 1RP Telephone: +44 (0)121 248 2000 RoSPA Scotland Livingstone House, 43 Discovery Terrace, Heriot-Watt University Research Park, Edinburgh, EH14 4AP Telephone: +44 (0)131 449 9378 RoSPA Wales 2 Cwrt-y-Parc, Parc Ty Glas, Cardiff Business Park, Llanishen, Cardiff, CF14 5GH Telephone: +44 (0)2920 761306 www.rospa.com Registered Charity No. 207823 VAT Registration No. 655 131649 © The Royal Society for the Prevention of Accidents

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