Awards Awards Freitag, Montgomery & Steward and Plummer Named 2021 Exemplary Service Award Winners F reitag Funeral Home of Bridgeton, New Jersey; Montgomery & Steward Funeral Directors, Inc., of Pueblo, Colorado; and Plummer Funeral Services of Litchfield, Illinois were named OGR's Exemplary Service Award winners for 2021. The Exemplary Service Award recognizes member firms for the outstanding customer service they provided to families during their time of loss. Winners are selected based on professional excellence as evidenced by feedback from client families who respond to OGR’s proprietary Family Contact Program surveys. chose the service I did. Every aspect of the service was done in a respectful manner and the attention to detail was impeccable. I truly would not do anything differently. I felt completely at peace with what I chose. It was the best way to have the final goodbye. I could not have gone through it without the help and support of the staff. Freitag Funeral Home in Bridgeton, N.J. (photo provided) The comment that led to Freitag’s selection was: I was so overwhelmed with everything I had to do during such a difficult time in my life. That was, until I walked into Freitag Funeral Home. The staff was supportive, compassionate and really eased all the overwhelming feelings I had. They instantly made me feel calm and put my mind at ease. Mr. Freitag and staff went over everything in detail with me. I felt comforted and was treated with such respect. They went above and beyond for me and I appreciated their time and effort. The service was absolutely perfect. The advice I received helped so much and I am so glad I Dian & Gerry Montgomery of Montgomery & Steward Funeral Directors, Inc., in Pueblo, Colo. (photo provided) Montgomery & Steward's winning comment was: The staff at Montgomery & Steward Funeral were very helpful during such a difficult time. I did not have to worry about a thing, they handled every detail perfectly. I would highly recommend them to others. The funeral director could not have been more helpful and made such a good impression on me and my family. He was always available to answer any questions I had. He was very knowledgeable, compassionate, and made me feel that he had all the time in the world to work with me on every detail. www.ogr.org | The Independent® 29
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