Member SpotlightA OGR Spotlight on Singleton Funeral & Cremation Services, P.A. Member Pam Hovatter shared her experiences with running a successful funeral home. Tell me a little about how your funeral home was founded and how it operates today. Singleton Funeral Home was founded in 1932 by Thomas W. Singleton. Today, the staff of Singleton Funeral & Cremation Services continues to show their distinction as one of the most respected funeral homes in North Anne Arundel County, Maryland. We strive to provide personalized and unique services that truly memorialize your loved one. We are committed to providing dignified and quality services to individuals of all faiths and ethnicities. Why do you believe a funeral service is important? In any society there is a need of someone to care for the dead. No matter your beliefs, there is going to be someone to guide, assist and care for the deceased and their family. It’s an essential profession no matter where you live or your culture and it’s our calling. What do you believe distinguishes your funeral home from other funeral homes? Our caring and professional staff has always been a cornerstone in the way we operate our funeral home. Being progressive and sensitive to the needs in our community is another aspect of our funeral home. What does your funeral home do in order to create a strong community presence? Do you believe that is important? Thomas W. Singleton, founder What is the most rewarding part of working in the funeral service industry? Being able We continue to support our local community organizations, through volunteering, donations, and interaction. It’s certainly a presence that is needed in order to make a difference. We host a service of remembrance once a year for our families, we also have an adjoining building we allow families to use for their after-service luncheon. We can help them with catering or they can bring their own food. We can also use it for services, or it is rented to people for events other than funerals, such as showers, birthday parties, etc. In what ways do you use technology to further the service you offer? to help people. Guiding and walking with them through the loss and being able to make a comforting difference in their lives is what it’s all about. We offer online obituaries with an up-to-date website. We create memorial slide presentations to be played during visitations and are also put on our website. The funeral home is completely WiFi compatible with free access to all. We utilize Spotify for our music needs and Zoom for web hosting events. 34 www.ogr.org | Summer 2020
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