The Independent® | Spring 2021 | Volume 26 | Issue 2 Table of Contents 4 | President’s Message 5 | Membership Year Change 6 | 8 | 12 | 15 | 17 | 18 | 22 | 24 | 28 8 Between Good and Great Conquering the Conversation COVID-19 Lesson: Be Prepared! YP Spotlight: Hannah Rathman Tell Your Funeral Home’s Story 28 | Member Spotlight: Nelson Bros. 32 | 33 | Member News 36 | 39 | 40 | 43 | 44 | Supplier News Foundation Scholarship Recipients Above & Beyond In Memoriam Staff Directory 45 | Milestone Anniversaries 46 | 48 | The Day’s Not Over Yet OGR Event Calendar www.ogr.org | The Independent® 3 Referral Marketing: 10-minute Talks Golden Circle Celebration Shining a Light on Last Responders Become the Go-to for Veterans
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