Near Miss Anecdotes TAKEN OFF SURVEY MONKEY “I don’t think it could have been handled any better. The player was immediately secured and by team physios and ambulance was there within minutes. Our processes work perfectly and probably had a big impact of the way the player recovered so well.” “This injury happened when jackling over the ball and I feel that is a dangerous part of the game. The player trying to get the ball or penalty are very exposed especially when getting cleaned out and in this case by a much larger player.” “There was no one person we could relate to from the club to find out information regarding the location of and access to safety equipment or the presence of medical personnel onsite or how to access these. We initially felt very much in the dark with my husband and I looking after the seriously injured player and another member of our group ringing 111. A young man with first Aid who recognised concussion symptoms was sent in but his knowledge was limited. Thankfully a member of the injured players team sent a family associate of one of the team members to provide help. She took over dealing with the 111 personnel. It would have been so incredibly helpful if we could have had clear communication with one representative from the club who knew the specific details I have mentioned above.” “Support was quick and followed up regarding which was what we needed. When a family member has an serious injury sometimes you don’t actually know what you need as it’s all such a shock, so it’s good to have someone to keep checking in.” “Having dealt with the Rugby Foundation a couple of times in the last five year I think the work they do is amazing. We are so lucky to have the advise and services provided.” “Very impressed with the regular follow up calls to make sure all was OK.” “So grateful that you helped reimburse our flights back to Invercargill after being helicoptered up there from Gore. Appreciated the regular calls and offer of support as was a scary time for us. But she was very lucky.” NEW ZEALAND RUGBY FOUNDATION INC. CC42547 39
40 Publizr Home