Athens Day Care Centre In 2018, 2,005 consultations were conducted, of which 217 (10.83 percent) were first time consultations and 1,787 (89.17 percent) were follow-up consultations. The majority of our patients had type II diabetes or hypertension. • During 2018, the number of insulin-dependent patients increased significantly. This trend caused a lot of difficulties; as those patients have more frequent side-effects, they are more difficult to manage, require more frequent external referrals and more expensive treatment . • Health promotion sessions for diabetic patients were organised by health promoters and NCD nurses • Proactive tracking of patients who missed their appointments started in October. Most patients were unreachable by phone, but some were willing to schedule another appointment. Social and legal services The DCC’s social services consist of a receptionist, a social service manager and two social workers. The role of the social workers quickly expanded from booking medical appointments at the request of the SRH service to helping undocumented mothers and pregnant women find their way through the Greek public healthcare system, during and after delivery. The social workers also helped migrants and asylum seekers to gain social security numbers, and support for undocumented HIV-positive patients to be treated and receive their medication. The legal officer is a service-oriented post that provides legal support to DCC patients. This can include preparation for asylum interviews or assisting them to overcome issues with accessing health services when the case has a legal aspect. Additionally, the legal officer raises awareness among MSF staff on legal issues that patients face and actively participates in MSF Greece’s advocacy efforts. Travel medicine service In October 2017, MSF launched a travel medicine service automatically provided to SRH and NCD patients upon disclosure of their plan to move. MSF aims to ensure their healthcare continuity through health and prevention advice, vaccinations, medication for one to three months, information about medical facilities available on their routes, and referrals to MSF services elsewhere. 6
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