LSH ACCREDITATION SCHEME Accommodation providers (landlords, letting agents and private halls) can choose to sign up to an accreditation scheme for private student accommodation. They commit to meeting the requirements of the scheme. In Liverpool the scheme is called the LSH Standards and is operated by Liverpool Student Homes. By choosing an LSH accredited property you can expect the following from the accommodation provider: Ensuring the property is safe Ÿ Gas and electric safety certificates. Ÿ Fire/smoke alarms and equipment. Legal and correct business practises Ÿ Carrying out responsibilities detailed. on the tenancy agreement. Ÿ Doing what they are required by law. Good standard of customer service Ÿ Doing property repairs within a reasonable timescale. Ÿ Being respectful to their tenants. Ÿ Suitable security measures. Ÿ Carbon monoxide monitors. Ÿ Running their business in the correct way. LSH STANDARDS Accreditation: commitment to quality & service How does this help students? Reassurance that accredited accommodation providers have committed to meeting quality, safety and service criteria when offering private student accommodation. A means of redress, so students have a formal way to complain and get support if things go wrong during their tenancy. 7
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