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i M A G E S – N e w s l e t t e r o f t h e I L L I N O I S S I G N A S S O C I A T I O N P a g e | 9 Keynote speaker - Dr. Rick Grandinetti Dr. Rick shared an enthusiastic, highenergy presentation prior to the closing luncheon. Ricks message included notable take-aways such as “You may be on the right track, but if you’re not moving fast enough, you can still get run over!” RICK noted that you survive by making people need you work so not be ignored. Think about it, Sears was the original Amazon, Kodak and Blockbuster, BlackBerry failed to change during changing times. With noted focus on “your internal customer -- your employees”, they need to be treated better than your customers! Employees who are valued provide the best customer service. Rick wrapped up by saying “if you want to be happy for a lifetime be committed to serving others” . Remember how to spend your dash between birth and death, always have someone’s back and remember when you don’t give up you cannot have failed. Annual Meeting and Luncheon… featuring the installation of new officers and board members. Jason Tompkins recognized Gene Anderson for his more than two decades of service on the board of the owner of the Illinois Sign Association. John C. Johnson, (right) C. Johnson Sign Company was elected to serve a two-year term as President of the Illinois Sign Association 2020-2021. John has been a long-time member of the industry and ISA. John presented a gift of appreciation to Jason Tompkins for his four-years of service as ISA President.

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