TOWN OF COBOURG ACCESSIBILITY The Town of Cobourg is dedicated to establishing an inclusive and accessible environment for residents and visitors alike. Our 2020-2024 Multi-Year Accessibility Plan concentrates on enhancing customer service, the built environment, and eliminating systemic barriers. If you have questions regarding accessibility or wish to provide feedback on our services, please don't hesitate to reach out to us at accessibility@cobourg.ca or visit www.cobourg.ca/accessibility for more information. EQUITY, DIVERSITY & INCLUSION The Town of Cobourg recognizes the vast representation of identities and diversity in our community. Our programs, services, hiring practices, and policies are consistently being updated to include current best practices when it comes to Equity, Diversity, and Inclusion. We aim to create and offer a wide variety of programs and services that serve the needs of aging, youth, LGBTQ2S+, BIPOC and newcomer communities. If you ever have a comment, suggestion, or concern about inclusive programming, please reach out to diversity@cobourg.ca to get in touch. RECREATION ACCESSIBILITY Inclusion Support: The Community Services Division strives for accessible inclusion through our programs, camps, and our recreation facility. Medical Needs/Medications: Town of Cobourg staff do not provide any ongoing medical interventions or support therapies (ie. injections, g-tube feeding, administering medication, etc.). Support Person Pass: Individuals in need of support to participate in any of our registered programs, may attend with a support person to assist them. If the support person’s sole purpose for attending is to support and integrate an individual with special needs, access for the support person is free. The support person is required to be providing direct supervision. A Support Person Pass can be obtained free of charge for customers attending with a support person. Program Registration with Inclusion support: Contact is required with the specific Recreation Programmer for day camps/recreational programming in order to coordinate registration and specific need requirements. A participant profile form will need to be completed for all clients accessing this service (this information will be shared with instructional staff only). The Town of Cobourg will work with families and individuals to assist in accessing recreation support. Families who require support but do not disclose the needs of a participant prior to registration may be required to withdraw from the program if support can not be secured. Town of Cobourg refund policy will apply. Fee Assistance Programs: Town of Cobourg residents experiencing financial difficulty due to low income may request fee assistance for membership to the Cobourg Community Centre. An application for assistance must be submitted. Criteria for eligibility are determined by annual income based upon the Statistics Canada Low Income Cut Off (LICO) table. Households that meet the criteria would be eligible for a reduction of the program fee at the Cobourg Community Centre. Visit the Town of Cobourg’s Accessibility Website at cobourg.ca/accessibility 2 Report a Barrier to Accessibility If you have experienced a Barrier to Accessibility, please contact us by: Reporting it on the website, cobourg.ca Sending us an email, accessibility@cobourg.ca Giving us a call at 905-3724301, or Visiting us in person
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