Healthwatch Gloucestershire 16 How do our volunteers help us? At Healthwatch Gloucestershire we couldn’t make all of these improvements without the support of our 42 volunteers who work with us to help make care better for their communities. Our volunteers help us by: + Raising awareness of the work we do in the community - in the last year they have been at 100 local events and meetings + Visiting services to make sure they are meeting people’s needs + Supporting our day-to-day running and governance + Collecting people’s views and experiences which we use in our reports Volunteers are at the heart of everything we do, from talking to people about their experiences of local health and care services, to sitting on our Local Board. They play a vital role in delivering our work programme as well as helping the organisation to set its priorities. We hold training sessions for all volunteers, as well as annual celebrations to thank them for the time and enthusiasm they have given us to help shape local health and social care services. Case study: Supporting projects Volunteer Harvey supports the staff team with a wide range of activities. He inputs all feedback we gather into our database and codes it for reporting. Harvey also came out on the Campervan and Comments Tour, and talked to people about their health and social care experiences, and raised awareness of Healthwatch Gloucestershire. “It was a great opportunity for me to talk to a lot of members of the public and listen to their stories. I am pleased to be able to give up some of my time to support the Healthwatch work. Volunteering has given me a great opportunity to learn more about working with others as part of a team.” Engagement Officer Suzie with volunteer Harvey
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