WARRANTY INSULATED GLASS 10 YEAR LIMITED WARRANTY DSA warrants insulated glass against failure of the air seal and that each unit will be free from material obstruction of vision as a result of fogging on the internal surfaces of IG unit for a period of 10 years. Warranty conditions, exclusion and limitation: Minor glass imperfections which do not impair structural integrity or obscure normal vision, including slight bubbles, lines, surface imperfections or discoloration’s; any imperfections in the glass not detected from 10 feet while looking through the glass as per the guidelines established by federal standard ASTM C 103601; cracked or broken glass or damage resulting from accident including impact or wind pressure, misuse or abuse, glass with films or coating applied; and failure of insulated glass seal due to contact of finishing product. Our Obligations is to replace the defective glass, FOB dealer’s warehouse from where the original sale was made, NO LABOR, INSTALLATION and/or CONSEQUENTIAL DAMAGES will be covered. Temper stamps are included in all glass. SHIPPING DSA will not be responsible for damage caused by third party shipping. ALL damages must be reported within 48 hours from receiving the product. CLAIMS, PROCEDURES AND LIMIT OF REMEDIES Any warranty claims must be submitted as outlined above and within the warranty period outlined above. In the event of a genuine warranty claim, DSA will, at its option either repair the product, supply a comparable replacement product (in the event that a product is no longer available or produced, a replacement which, in the opinion of DSA constitutes a comparable replacement will be supplied) or a full and complete refund of the purchased price of the goods only. DSA reserves the right to inspect any alleged defective products before verifying a claim and must be given at least 30 days to have any door, which is subject to a warranty claim, field inspected by a representative of the company. This warranty sets forth DSA maximum liability for its products. There is no other warranty expressed or implied, including implied warranties of merchantability and fitness for a particular purpose, with respect to its products except as set forth above. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Some states do not allow the exclusion or limitation of implied warranties or of incidental or consequential damages. Therefore, the limitation or exclusion may not apply to you. In such cases, the duration of any implied warranty shall be the same as that of the expressed warranty stated herein. Note: DSA reserves the right to make product improvement and changes to specifications, materials and construction details that may not be included in this catalog. DSA doors vary in color and grain, and this may affect the actual finish color.
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