THE SUN MEMBER NEWSLETTER MEMBER SERVICES Create a Member Online Account HOW TO DO IT: 1 Go to CommunityHealthChoice.org 2 Click on the “Register Here” link for Members on the Community home page WHAT YOU NEED: 1 An e-mail account 2 A Community Member ID number 3 Your ZIP code WHAT YOU CAN DO: 1 2 3 4 Check your eligibility Update your personal information Change your Primary Care Provider Complete a Health Insurance Portability and Accountability Act (HIPAA) privacy form to add more guardians to your account 5 Print a temporary ID card 6 And much more! https://www.communityhealthchoice.org/en-us/member-resources/live-chat/ Live Chat SKIP THE WAIT. HAVE A LIVE CHAT WITH US. Just log on to your My Member Account, and Live Chat box pops up automatically. Agents are available 8 a.m. to 5 p.m. Why wait? Next time you have a question, try Live Chat. NOBODY LIKES WAITING ON HOLD TO GET ANSWERS. That’s why Community is excited to bring your a new Live Chat feature. It’s available now for Community Members. It’s a quick and easy way to: Ask about your benefts. Find out what’s covered and how to make the most of your benefts. ■ 6 Check on a claim. Find a recent claim information, ask questions, and check the status. Discover more. Ask payment question, change doctors, fnd a doctor, and more.
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