Page 4 • Continued from Page 3 recommendations on the next steps. offer 400 services, with citizen satisfaction exceeding 99%. ASAN has significantly contributed to Azerbaijan’s progress toward achieving Sustainable Development Goals (SDGs) and has received prestigious awards, including the UN Special Award for Promoting Innovation in Digital Public Service Delivery (2019) and the World Government Summit’s “Best Government Service in the World” award (2023). Dr. Jermaine Jewel Jean-Pierre presented the Caribbean Digital Transformation Project, implemented by the Government of the Commonwealth of Dominica (GoCD). This project recognises the role of digital technologies in enhancing climate resilience and expanding markets. Its three components aim to overcome key barriers, driving growth, job creation, and improved service delivery in the Eastern Caribbean Digital Economy. Mr. Dale Alexander, Chief, Caribbean Knowledge Management Centre, United Nations Economic Commission for Latin America and The Caribbean (ECLAC) examined how the potential of AI can be harnessed to create public value in the Caribbean. Mr. Alexander asserted that it is essential for all public servants to possess AI-related competencies to create public value. The competency domains highlighted were Planning and Design, Data Use and Governance, and Digital Management and Execution. Let’s challenge old mindsets, foster new behaviours, and create public services that thrive in an AI-driven world Despite its small size, Uruguay has strong international participation in the digital arena. It is a member of DIGITAL NATIONS — a group of the 10 countries with the highest digital development in the world, and the Global Forum on Cyber Expertise (GFCE), to name a few. Mr. Paguas then shared the history and evolution of Uruguay’s Digital Policy. He concluded by sharing some of the lessons learned throughout Uruguay’s digital transformation process. The series concluded with Ms. Anya Thomas providing a sneak peek into the upcoming 4th International Conference on Small Island Developing States (SIDS4) which will be held on 27 – 30 May 2024 in St. John’s Antigua Barbuda, under the theme “Charting the course toward resilient prosperity”. More information on the conference can be viewed at the conference website at un.org/smallislands. In addition, adaptability, curiosity, trust, experimentation and creativity are required for digital competence in government. Mr. Alexander concluded with In summary, let’s embrace transformation as an ongoing journey. Let’s challenge old mindsets, foster new behaviours, and create public services that thrive in an AIdriven world. Please click here to view the entire series. Ms. Anya Thomas Mr. Dale Alexander Mr. Hebert Paguas, Executive Director of The Agency for E-Government and the Information and Knowledge Society (AGESIC), shared on Uruguay’s Digital Transformation. AGESIC’s aim is to lead the strategy of Digital Government and its implementation in Uruguay, as well as to drive its Information and Knowledge Society, promoting inclusion and equity in the use of Information and Communication Technologies (ICT). Dr. Jermaine Jewel Jean-Pierre Mr. Hebert Paguas
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