Page 2 Dr. Adriana Alberti • Continued from Page 1 By fostering a growth-oriented mindset, we can unlock innovation, agility, and adaptability. On February 21st, Dr. Adriana Alberti, Chief of the Programme Management and Capacity Development Unit at the Division for Public Institutions and Digital Government (DPIDG), UN DESA, delivered a keynote presentation on “Changing Mindsets for Innovation and Digital Government.” Dr. Alberti emphasised the critical role of mindset shifts in promoting effective institutions that support sustainable development. Her insights covered various mindsets necessary for success, including: • Agile and Foresight Mindsets for Institutional Effectiveness: Encouraging adaptability and forward-thinking approaches. • Ethical and Personal Accountability Mindsets for Institutional Responsibility: Fostering a culture of integrity and ownership. • Responsive and Digital Mindsets for Institutional Inclusiveness: Embracing technology and promoting accessibility. The presentation highlighted strategies to instigate mindset changes at individual, organisational, and institutional levels. Following Dr. Alberti’s address, Mr. Devon Rowe, Executive Director of CARICAD, showcased the organisation’s ongoing efforts to strengthen administrative systems within the public sector. He reminded the audience of the CARICAD Charter for Public Sector Transformation, endorsed by Ministers of the Public Service in 2017. The Charter serves as the cornerstone of CARICAD’s work. The Charter rests on six essential pillars: Governance, Standards, Capacity, Accountability, Openness, Legislation. These pillars align seamlessly with the 11 principles of governance developed by the Committee of Experts in Public Administration at the United Nations. • In our volatile, uncertain, complex, and ambiguous (VUCA) environment, rapid technological advancements demand continuous evolution within the regional public sector. Based on the research at CARICAD, it is believed that to accelerate economic and social transformation, key success factors include: • Visible Commitment: High-level commitment from leaders (Prime Minister, Cabinet, and Ministers). • Coordination: Effective collaboration among Permanent Secretaries. • Results Focus: A relentless pursuit of outcomes. • Accountability for Results Mindset: Ensuring responsibility and impact. The CARICAD Public Service Charter and the CARICAD Transformation Schema provide invaluable frameworks to guide successful transformation efforts. The second webinar on February 28 focused on the State of Digital Transformation in CARICAD Member States and presented results from the 2023 CARICAD Regional E-government Survey and findings of the UN e-Government Survey. CARICAD’s survey identified six emerging themes amongst the 12 respondent Member States: • Provision and Delivery of Online Services • Data Protection and Privacy • Respondent’s Perception of Availability and Standards of Information on the Web • Interoperability • Strategy & Implementation • Digital Literacy and Education The survey suggested that among the main challenges that countries face in advancing the simplification and • Continues on next page
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