13 • Continued from previous page TOOLS AND TECHNIQUES The schema shown below represents a conceptual framework that can be used to clarify our mindset when we think of Resilience. That mindset can be used to drive the processes that are laid out in the matrix that follows the schema. The matrix we have created on the following page is intended for managerial cliff-notes that public sector managers can use for the action areas that they will work on in concert with the government, the private and non-government sectors as a matter of urgency. • Continues on next page
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