12 Continued from previous page CARICAD ASSISTS ZJB RADIO MONTSERRAT initiative. All sessions were designed to ensure high levels of participant engagement. The techniques used included warm-up exercises, focus questions, direct dialogue, and video and music presentations. Every effort was made to ensure a sense of participation and inclusion by addressing the spectrum of issues that are likely to TOPIC PROFESSIONALISM IN BROADCASTING be an area of interest to staff. It should be noted that Daphne Cassell, Permanent Secretary, Office of the Premier played a leading role firstly from seeking CARICAD’s assistance all the way through to the management of this training activity. A synopsis of the training delivered is shown below. AREAS OF FOCUS Excellence in Broadcasting ZJB Radio to the World – Community Radio with Global Reach – context ZJB’s role, function and priorities Ethics of Broadcasting Community Radio with global reach – implications Prepare, Perform, and Transform – tips and techniques for maintaining high quality production and on-air presentations. TEAMWORK Important concepts for teams Benefits of a team approach to work How effective teams work Practical ideas for improving teamwork at ZJB radio The differences between groups and teams The benefits of a team approach to work How High-Performance Teams work Describe and discuss important team processes: Communication; for Teams; Team Climate & Culture; Conflict; Team Performance, including: Techniques for Active Listening Principles of effective oral and written communication Team concepts and team dynamics Principles of Emotional Competence Dealing with difficult people Conflict Resolution Provide opportunities for application of the principles discussed to real world challenges SUPERVISION AND THE SUPERVISOR Roles and functions of the supervisor CARICAD’s framework for effective supervision The concept and purpose of supervision and the role of the supervisor The new supervisor Becoming an effective supervisor Skills and techniques of an effective supervisor Practical tips for improving supervision
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