34 SUGGESTIONS FOR PUBLIC SECTOR MANAGERS Continued from previous page AFTER THE STORM: PERFORM AND TRANSFORM In 2020 CARICAD promulgated two documents dealing with post-hurricane recovery. The first is a Model Hurricane Recovery Strategy and the second is a Guide for Post-Hurricane Recovery for Public Sector Managers. It is hoped that those documents will be embraced as a resource by public officers. The documents were produced because CARICAD wishes to emphasise that when a major hurricane hits a member state, it is the entire public sector that must respond. The framework below is therefore intended as a quick reference for public sector managers in the event that they are required to participate in post-hurricane Recovery. FRAMEWORK FOR PUBLIC SECTOR LEADERS/MANAGERS FOR POST-HURRICANE WORK BE Ready to work in a highly stressful environment Conscious that in 2020 (at least) COVID-19 protocols must be observed while dealing with hurricane recovery An example to your staff in terms of commitment to the long hours of demanding work Needed for Recovery Committed to urgency allied with effectiveness A source of accurate information about Recovery Be empathetic and very patient with your staff Willing to use flexible structures such as working groups KNOW How all staff have been impacted How to assign persons best suited to specific tasks How to communicate with staff that may be under severe psychological stress How to manage change well HAVE Various means of closely following Recovery activities Regular briefings among staff as Recovery work continues A revised contact list for all staff. Some staff may be staying with relatives and friends or even in shelters Up-to-date contact information for key officials outside of your organisation How to coordinate work with strategic partners How best to relay public information related to your work if authorised to do so Hard copies of contact lists as back-ups Implementation matrices Reliable ICT systems and hardware for use for remote work if required Accountability procedures in place for use of vehicles, plant and equipment during Recovery Suitable Personal Protective Equipment (PPE) for personnel who might have to perform front-line Recovery tasks in the organisation or provide direct service to the public DO Share accurate weather information throughout the organisation Keep up-to-date with official Recovery information Arrange counselling for staff that could be needed if there is an impact Introduce internal staff welfare programmes. Pay particular attention to differently-abled staff Plan and manage all meetings well Monitor all Recovery work systematically and regularly Produce and submit progress reports on schedule Review, assess and realign work as circumstances require Evaluate results and write down lessons for the future
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