Donovan Dixon, Director, Human Resource Development, Post and Telecommunications Department, Jamaica “The Introduction to Leadership Workshop offered by the Caribbean Centre for Development Administration (CARICAD), applies a pragmatic, andragogy methodology in the virtual learning space. Several members of the Management team at the Post and Telecommunications Department (PTD), have applauded this leadership transitioning developmental programme which has helped the PTD to better formulate and implement public policy towards achieving sound Governance, especially on the note that the PTD is currently undertaking public sector transformation. It was a pleasure being a part of a programme that was enriched and equipped with quality and contemporary techniques to deal with modern day leadership roles which are geared towards: making the transition – setting the foundation, organising work; developing your team, conflict management – managing employee discipline, and also managing staff performance. One particular manager mentioned that: “Ever since the conclusion of the workshop, I have introduced various new approaches and models in the application of my leadership that have been acceptable by my team to date; hence, I am grateful for this developmental workshop.” To this end, the PTD team looks forward to engaging the services of CARICAD for future training and developmental programmes. Job well done Dr. Parkes and the team at CARICAD for this thrilling and life-changing workshop!!!!” Ian Penn, Chief Immigration Officer, BVI Leading Change workshop - “The Leading Change Workshop is definitely endorsed by myself as it will benefit managers to lead and make changes in a methodical and effective way. By attending the workshop, you will become more equipped, and will put in practice what you have learnt, to assist you to effect change in your organisation.” Dilys Weekes, Assistant Secretary, HR Management Unit, Government of Montserrat “The CARICAD Mid-Level Leadership Development Programme has equipped me with a toolbox full of different tools that I can apply in my personal and professional life. One tool in particular is that of the 110% listening – listening and setting aside my own point of view, and to recognise that people are who they are, and they just want to be heard. I am even more conscious of the fact that as a leader I must control my emotions, as I recognise that my emotions can affect the outcome of the decisions I make.” 31
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