Devon Rowe, Executive Director of CARICAD “Public Sector Transformation is a continuous process of leading and managing change in the public service for innovative adaptation; to enable delivery of services and results in a resilient and sustainable manner.” – CARICAD 2021 T hat definition explains why CARICAD regards Public Sector Transformation as an ever-evolving process of change and adaptations for our volatile, uncertain, complex, and ambiguous (VUCA) world. Transformation is about people. People who plan, people who lead and manage and also about the people who implement for service delivery for even more people. When we speak glibly of human resources we might be glossing over the fact that we are referring to people. People with their needs, aspirations, hopes and fears. This October issue of the Horizon Newsletter focuses on people. That choice is intentional. We want all our readers and other stakeholders to appreciate that it is past time for us to look differently at public officers. We really need to think of them as people, not resources. We see that advocacy for such a change is part of our mission at CARICAD. We need to move all our public services away from Personnel Administration to Strategic Human Resources Management (SHRM). Strategic human resource development results in executives, managers and employees being developed in a more holistic manner than in the case of a traditional human resource development process. This is illustrated by the benefits of strategic human resource development, namely: Greater extrinsic and intrinsic job satisfaction Greater customer and client satisfaction Shorter learning times and more effective use of resource and less wastage of materials The creation of a learning organisation that is flexible and responsible in coping with present and future demands. (Garavan, 1991). I am pleased to invite you to peruse and reflect on the several articles in this edition of the Horizon. The majority are dealing with the need for us as region to embrace change by way of Strategic Human Resources Management (SHRM). I invite you to engage our team at CARICAD in the days ahead on this subject. We look forward to the dialogue. D.L. Rowe, Executive Director 2
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