Introduction Purpose & Service Area The purpose of Community Action Program of East Central Oregon (CAPECO) is to assist people to become independent, healthy, and safe in Oregon’s Gilliam, Hood River, Morrow, Sherman, Umatilla, Wasco, and Wheeler counties. In addition, CAPECO envisions the success of every youth, adult and senior to eliminate poverty and promote independence through education, employment, and the sharing of resources that move individuals from surviving to thriving. CAPECO’s Core Values include • Image - We serve our community in a positive, innovative, accountable and fiscally responsible manner in an inviting atmosphere which upholds the public trust and fulfills our mission. • Integrity - A personal commitment to do what is right morally, ethically and professionally. • Attitude - We exhibit positive, respectful, confident and non-judgmental behavior towards others. Our success is a reflection of our attitude. • Customer Service - We aspire to provide our customers with prompt, courteous, consistent and resourceful services. We treat each individual with dignity, fairness and respect. Customer service is not a department, it is an attitude. Our customers are the essence of our existence. • Professionalism - We exemplify the highest standard of professionalism. We strive to set an example by maintaining a high level of knowledge in our respective fields and conduct ourselves in a manner that reflects positively on the company. Programs & Services CAPECO focuses on four key social service needs in East Central Oregon. These needs include: • Community Services • Energy • Enterprise Development • Area Agency on Aging Services Include: • Independent Support Services • Food & Nutrition • Housing & Homeownership • Energy • Weatherization • Youth • Emergency Programs and services are provided for income eligible individuals or households who meet specific requirements. CAPECO | Community Needs Assessment Report | 2021 5
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