FROM THE CEO Kathleen Plowman This Annual Report marks the second year of the Plan’s journey. In 2016, as part of our M&E process, AHA evaluated its progress in implementing the Plan by commissioning an independent provider to undertake a regular, repeated survey of our Members. Designed to help us better understand how effective we are in performing our role, the survey measured the extent AHA has delivered value to our Members and what improvements could be made. Overall, participants in the research painted AHA’s role, delivery of value and performance in a very positive light and reflected the high degree of engagement and desire of Members to help AHA achieve its goals (see Members Evaluation Summary https://www.animalhealthaustralia.com. au/wp-content/uploads/Attachment-B_MembersEvaluation-Report_Summary.pdf). The findings reveal that AHA is tracking well and although there were a number of identified areas and ideas for improvement, no fundamental changes are currently needed. Members believe that the concept of AHA is a worthy cause and is a genuine attempt to enlist the support of all stakeholders to protect and promote animal health; that AHA provides the bridge that facilitates trust and cooperation between industry and government on animal health matters. Crucial to achieving this, is the oft-mentioned concept of goodwill encompassing competence, acceptance and expertise. This goodwill ensures sufficient trust and cooperation to broker the sometimes difficult but necessary conversations between Members and to facilitate partnerships and opportunities among Members and key stakeholders who may view an issue from a different standpoint. Unsurprisingly, despite the shared interest in AHA, Members’ expectations, familiarity, level of involvement, attitudes and the perceived value they receive from their membership varies considerably 8 “The coming year continues to be demanding and challenging but I am confident that together we can continue to build on our successes and learnings, because together we can achieve more.” depending on the nature of their organisation. Nevertheless the Monitoring and Evaluation Report 2016-172 clearly shows that over the last two years we have achieved a number of the Plan’s key outcomes; of the 77 indicators, 41 (53%) are currently above their 2016-17 target, 27 (35%) are on target and 9 (12%) are not on target. Critically, this snapshot enables us to learn – to reflect and review - and adjust our focus and resources accordingly to improve our performance, results and value-add in consultation with the project investors and our Members. The past year has been a rewarding one for AHA and our Members, with the delivery of a number of successes that positively impact on our biosecurity system. Key highlights include: • Farm Biosecurity Project awarded the 2017 Australian Biosecurity Award • AHA celebrating its 20th birthday and 25 years of AUSVETPLAN with Members and industry champions alike • implementation of an M&E process and successful completion of a full 12 months of reporting 2 Animal Health Australia Annual Report 2016-17, page 20 ANNUAL REPORT 2016-17
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