THE MALDEN ADVOCATE–Friday, March 13, 2020 Page 17 LEGAL NOTICE PUBLIC HOUSING SPECIALIST Organization • Malden Housing Authority (MHA) The Mission of the MHA is to preserve, extend, protect, create and expand public and affordable housing opportunities locally while also maintaining and sustaining the affordability and improving the quality and condition of existing developments and units; to encourage homeownership, support community development, and increase the number and quality of accessible affordable units, free from discrimination. To fulfill this mission, the MHA will strive to embrace high standards of ethics, management, and accountability, and will attempt to forge partnerships that leverage other public and private resources in order to improve the MHA’s ability to be a successful and effective local assisted/affordable housing. MHA is a Drug and Smoke-Free Agency. Overview The duties of the position include a wide range of activities related to determining and documenting participant eligibility, income, rent, and completing other required transactions in support of the administration of MHA’s ACOP and enforcement of its public housing lease. Specialists may perform recertifications, interim adjustments, continued occupancy transactions, rent determinations, and terminations. Most work is performed according to existing procedures or written ACOP guidelines, and procedures, HUD regulations, handbooks, desk references. Specialists will be required to use independent judgment in making recommendations and decisions. Reports to: Public Housing Director In Addition to Those Tasks Listed in the Overview, Other Responsibilities May Include: • General Duties: The statements below are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. • Understands and applies HUD and/or DHCD regulations, MHA’s ACOP policies and MHA procedures; • Performs program and lease compliance and enforcement tasks; attends hearings, appeals and court processes as maybe required; • Answers telephone calls and communicates with residents, co-workers and others in a manner that is courteous and professional; • Prepares and transmits applicable correspondence to residents and MHA staff; • Responds timely to requests and inquiries from residents and staff, by phone, in person and by written communications; • Determines client needs and provides information or assistance required to same; • Enters correct information and completes accurate and timely 50058s and or 50059s for submission; • Completes data entry for all transactions into MHA’s HAB/MRI public housing software system; • Prepares and submits required reports, electronically and in writing; • Maintains letters, documents and transaction materials in client files per the file organization protocol; keeps files current, organized, accurate and complete; purges dated material as required by las and regulation; • Notifies residents in a timely manner of the results of program transactions; • Keeps supervisor informed of issues as needed; • Communicates with other PH housing staff on the progress and status of program transactions; • Ability to become proficient in the use of HUD and DHCD electronic reporting systems (PIC/WASS/EIV/HAFIS) • Attends meetings and trainings as determined by the Public Housing Director; • Schedules and conducts recertifications in a manner that ensures that the entire process is completed by the anniversary date; • Processes changes in family composition and income; • Obtains required level of third-party verification of income and assets; • Prepares correspondence to residents; • Performs unit inspections and issues maintenance work orders to address identified issues; • Performs other duties as needed. Qualifications • Bachelor’s degree or equivalent experience required; • Knowledge of HUD policies, and other Federal, state and local laws, rules and regulations related to low income housing and policies; • Knowledge of general office practices and procedures and basic mathematics; • Ability to understand and implement HUD regulations and MHA policies and procedures; • Excellent communication and interpersonal skills. Ability to communicate with and relate to persons of diverse backgrounds and abilities and to establish and maintain effective working relationships with residents, supervisor and other employees; • Ability to complete complex and detailed tasks in a timely manner; • Ability to plan and prioritize duties; • Strong written and verbal communication skills; • Accuracy in making mathematical calculations; • Strong analytical and problem-solving skills; • Positive approach to work with solid interpersonal and negotiation skills; • Ability to work independently within a busy and diverse team setting; • Strong computer literacy skills; working knowledge of Microsoft Office, specifically Word and Excel; capability to become proficient in the use of MHA’s HAB/MRI public housing software and HUD and DHCD electronic reporting systems; • Experience using computer software to organize, enter, store, and analyze data; • Ability to exercise good judgment • Ability to multi-task several tasks at once, anticipating and identifying problems and putting forward solutions • Ability to handle frequent interruptions without a loss of efficiency/productivity or accuracy. • Attention to detail in all aspect of work • Understands and applies HUD and/or DHCD regulations, MHA’s ACOP policies and MHA procedures; • Performs program and lease compliance and enforcement tasks; attends hearings, appeals and court processes as maybe required; • Answers telephone calls and communicates with residents, co-workers and others in a manner that is courteous and professional; • Prepares and transmits applicable correspondence to residents and MHA staff; • Responds timely to requests and inquiries from residents and staff, by phone, in person and by written communications; • Determines client needs and provides information or assistance required to same; • Enters correct information and completes accurate and timely 50058s and or 50059s for submission; • Completes data entry for all transactions into MHA’s HAB/MRI public housing software system; • Prepares and submits required reports, electronically and in writing; • Maintains letters, documents and transaction materials in client files per the file organization protocol; keeps files current, organized, accurate and complete; purges dated material as required by las and regulation; • Notifies residents in a timely manner of the results of program transactions; • Keeps supervisor informed of issues as needed; • Communicates with other PH housing staff on the progress and status of program transactions; • Ability to become proficient in the use of HUD and DHCD electronic reporting systems (PIC/WASS/EIV/HAFIS) • Attends meetings and trainings as determined by the Public Housing Director; • Schedules and conducts recertifications in a manner that ensures that the entire process is completed by the anniversary date; • Processes changes in family composition and income; • Obtains required level of third-party verification of income and assets; • Prepares correspondence to residents; • Performs unit inspections and issues maintenance work orders to address identified issues; • Performs other duties as needed. Preference Given To: • Candidates with multilingual skills (verbal and written). MHA prefers candidates that speak and write English and at least one of the following languages (for interpreting and translation): Cantonese, Mandarin, Haitian Creole and Vietnamese. Salary & Benefits Salary: Up to $38,000, depending upon qualifications and experience, with excellent benefits. Please see website: www.maldenhousing.org To Apply, send resume and cover letter to: Malden Housing Authority, 89 Pearl Street #202, Malden, MA 02148 Attn: Linda Silva, Human Resources Director The Malden Housing Authority is and Equal Opportunity Housing Provider and a Drug and Smoke-Free Agency March 13, 2020 LEGAL NOTICE
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