Page 10 THE MALDEN ADVOCATE–Friday, January 21, 2022 AG Healey announces $1.85B settlement with Navient A ttorney General Maura Healey recently announced that Navient, one of the nation’s largest student loan servicers, will provide relief totaling $1.85 billion to resolve allegations of widespread unfair and deceptive student loan servicing practices and abuses in originating predatory student loans. This settlement resolves claims that the student loan servicer steered fi nancially stressed federal loan borrowers into costly long-term forbearances instead of counseling them about the benefi ts of more aff ordable income-driven repayment plans. The settlement will require court approval. “Navient promised to help struggling borrowers fi nd the USA Lawn and Yard Care SNOW PLOWING Driveways From $ 35 * REASONABLE RATES * Prompt, Courteous Service * PARKING LOTS 781-521-9927 repayment options that worked best for them, but instead steered borrowers into situations that pushed them deeper into debt,” said Healey. “Today’s settlement requires Navient to fi x their mistakes, provides relief for families in Massachusetts, and is an important step toward addressing our broken student loan repayment system.” “Navient cheated students who borrowed money to pursue their dreams and allowed them to be crushed by avoidable debt, all while the U.S. Department of Education turned a blind eye,” said U.S. Senator Elizabeth Warren. “I commend Attorney General Healey for achieving this historic settlement, which is a major step toward delivering relief for borrowers and holding Navient accountable.” According to the coalition, the interest that accrued as a result of Navient’s federal loan forbearance steering practices was added to borrowers’ loan balances. Had the company instead provided borrowers with the help it promised, income-driven plans could have potentially reduced payments to as low as $0 per month, provided interest subsidies and/or helped attain forgiveness of any remaining balance after 20 to 25 years of qual100 years of cigar experience OPEN & READY TO SERVE YOU! WE SELL CIGARS & ACCESSORIES ifying payments (or 10 years for borrowers qualifi ed under the Public Service Loan Forgiveness (PSLF) program). Navient also allegedly originated unfair subprime private student loans that it knew were likely doomed to fail. The company made these risky subprime loans as an inducement to get schools to use Navient as a preferred lender for highly profi table federal and “prime” private loans, without regard for the borrowers and their families, many of whom were unknowingly ensnared in debts they could never repay. Under the terms of the Attorney General’s settlement, Navient will cancel more than $1.7 billion in subprime private student loans owed by over 66,000 borrowers nationwide. Navient will also pay a total of $142.5 million, of which $95 million will be distributed to approximately 350,000 federal loan borrowers who were placed in certain types of long-term forbearances. As part of the settlement, Massachusetts will receive a total of more than $6 million, including $2.2 million in restitution for more than 8,300 federal loan borrowers. Additionally, 1,523 Massachusetts borrowers will receive more than $41 million in private loan debt relief. The settlement includes conCompetitive Prices On All Brands, Good Selection R.Y.O. Buy Cigars by the Box & Save! * Travel Humidors * Desk Top Humidors * Many TOBACCO ----------TUBES Types of Lighters * Ash Trays * Juuls * Vapes * Glass Pipes * Rewards Program * CBD Infused Products * VARIOUS GIFTS UNDER $30 - GIFT CERTIFICATES A.B.C. CIGAR 170 REVERE ST., REVERE (781) 289-4959 STORE HOURS: Monday - Saturday: 8 AM - 7 PM Sunday & Holidays: 8 AM-6 PM duct reforms that require Navient to explain the benefits of income-driven repayment plans and to off er to estimate income-driven payment amounts before placing borrowers into optional forbearances. Additionally, Navient must train specialists who will advise distressed borrowers concerning alternative repayment options and counsel public service workers concerning PSLF and related programs. The conduct reforms imposed by the settlement include prohibitions on compensating customer service agents in a manner that incentivizes them to minimize time spent counseling borrowers. The settlement also requires Navient to notify borrowers about the U.S. Department of Education’s recently announced PSLF limited waiver opportunity, which temporarily off ers millions of qualifying public service workers the chance to have previously nonqualifying repayment periods counted toward loan forgiveness – provided that they consolidate into the Direct Loan Program and fi le employment certifi cations by October 31. Until recently, Navient had a contract to service federal student loans owned by the U.S. Department of Education, including a large portfolio of loans made under the Direct Loan Program and a smaller portfolio of loans made under the Federal Family Education Loan (FFEL) Program. On October 20, 2021, the U.S. Department of Education announced the transfer of this contract from Navient to Aidvantage, a division of Maximus Federal Services, Inc. However, Navient will continue to service federal student loans made under the FFEL Program that are owned by private lenders, as well as non-federal private student loans. Healey has been a national leader in bringing action against deceptive practices in the student loan industry. In February 2021, she announced a settlement with one of the largest federal student loan servicers in the country – Pennsylvania Higher Education Assistance Agency, d/b/a FedLoan Servicing – that secured individualized account reviews and associated relief for numerous Massachusetts student loan borrowers, including public servants and teachers. The Attorney General’s Offi ce has also uncovered widespread misconduct at Education Management Corporation, ITT Technical Institute, Corinthian Colleges, American Career Institute and numerous other for-profi t schools, and secured tens of millions of dollars in relief for thousands of defrauded student borrowers in Massachusetts. As a result of the settlement, which requires court approval, consumers receiving private loan cancellation will receive a notice from Navient along with refunds of any payments made on the canceled loans after June 30, 2021. Navient will also alert the credit reporting bureaus to remove the trade lines associated with the cancelled loans. Federal loan borrowers who are eligible for a restitution payment will receive a postcard in the mail from the settlement administrator later this spring. Federal loan borrowers who qualify for relief under this settlement do not need to take any action, except to update or create their studentaid.gov account to ensure that the U.S. Department of Education has their current address. For more information, visit www.NavientAGSettlement. com. Massachusetts borrowers with questions about this settlement can also visit mass. gov/ago/navient. Massachusetts borrowers who are looking for help or information can call the Attorney General’s Student Loan Assistance Helpline at 1-888-830-6277 or fi le a Student Loan Help Request. Call
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