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THE MALDEN ADVOCATE–Friday, January 15, 2021 Page 5 Representative Ultrino releases end of year constituent services report End of year report details services provided to constituents between August and December of 2020 S tate Representative Steven Ultrino recently released a report detailing his office’s work with constituents between August and December of 2020. In these five months, Representative Ultrino and staff responded to 316 individual constituent inquiries and requests for assistance. The plurality of these inquiries and requests for assistance came in November. This was the peak of an upward trend which began in August with 20 calls and continued through September with October (79) and November (93) before a slight decline in December (55). Ultrino and his staff connected 292 constituents (92percent) with the resources they needed to resolve their questions and get the assistance they needed, while they continue to work with the remaining 24 constituents to ensure they get the resources they need. Nearly two-thirds (65.9 percent) of constituents’ requests for assistance were related to unemployment, while housing (16.7 percent), food (7.6 percent), and Steven Ultrino State Representative transportation (5.3 percent) were the next most requested forms of assistance, respectively. The remaining 4.5 percent of requests were related to veterans’ issues, local issues, and healthcare. Constituent calls on issues in the legislature addressed a diverse array of topics with most calls (33.3 percent) addressing the fiscal year 2021 state budget, followed by police and criminal justice reform (13.8 percent), reproductive justice (10.6 percent), and civil and voting rights (9.5 percent) as constituents’ highest priorities. The remaining calls addressed legislation on education, housing, taxation, healthcare and transportation. “I’m so grateful to all the members of our community who put their trust in my office to help with a variety of issues, some very sensitive and difficult to discuss. My staff and I see this community as family, and like any family, we’re always here to offer our support” said Ultrino.“I’m also incredibly thankful for our partners in the community without whom we couldn’t do this work. It would be impossible to name all these people and organizations on a single page, but I want to give a particular thanks to Action for Boston Community Development, the Malden Redevelopment Authority, Malden Neighbors Helping Neighbors, and Portal to Hope for their partnership during this difficult year.” The full report is available on Ultrino’s website at representativeultrino.com as well as on his social media accounts: @ UltrinoForRep on Facebook, @ RepSteveUltrino on Twitteand @ RepUltrino on Instragram. WE CAN HELP PAY YOUR HEATING BILLS! You may qualify for    Program and be eligible for as much as  towards your heating costs (oil, gas, or electric).     Household of 1 = $39,105 Household of 2 = $51,137 Household of 3 = $63,169 Household of 4 = $75,201 We cover: Cold days are coming. ABCD’s got you covered. * Auto * Home * Boat * Renter * Condo * Life * Multi-Policy Discounts * Commercial 10% Discounts * Registry Service Also Available APPLY TODAY! Last day to apply is April 30, 2021 Residents of     178 Tremont Street, Boston, MA — 617.357.6012 Residents of         18 Dartmouth Street, Malden, MA — 781.322.6284 http://www.sabatino-ins.com SABATINO 564 Broadway Everett, MA 02149 617-387-7466 Hours of Operation are: Mondays - Fridays 9am to 5pm Saturdays by appointment only www.eight10barandgrille.com We Have Reopened for Dine-In and Outside Seating every day beginning at 4 PM WE'RE OPEN! 8 Norwood Street, Everett (617) 387-9810 STAY SAFE! SABATINO INSURANCE AGENCY Call for a Quote 617-387-7466 Or email Rocco@sabatino-ins.com

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